Can a supermarket confiscate girlfriends debit card?

powerful_Rogue

I think you should count yourself lucky!
If I was her, not only would I of retained the card, I would have notified the police as well. Any Tom, !!!!!! or Harry could use a card in someone elses name and says its their partners card.

The things some people come on here to moan about!

BugsyBrowne

cookertron wrote: »

Do you know your partners PIN number, would he/she tell you if you ask of it? But you wouldn't ask for it because you don't want your partner to be thrown in jail for a squillion years or if he/she tried to tell you you'd cover your ears and go "LA-LA-LA-LA-LA-LA, I CAN'T HEAR YOU LA-LA-LA-LA" (blah, now I'm getting cynical).

I'll quit replying now the fog has cleared.

Take no notice of them.

powerful_Rogue

cookertron wrote: »

Do you know your partners PIN number, would he/she tell you if you ask of it? But you wouldn't ask for it because you don't want your partner to be thrown in jail for a squillion years or if he/she tried to tell you you'd cover your ears and go "LA-LA-LA-LA-LA-LA, I CAN'T HEAR YOU LA-LA-LA-LA" (blah, now I'm getting cynical).

I'll quit replying now the fog has cleared.

I know my partners pin and she knows mine. Thats different from actually going into a store and using their card though! You did something stupid and got caught out. No need to keep whinging about it.

MuffinTops

Hello,
Just to add a new slant on this, if your gf is the genuine victim of card fraud in the future the bank will no longer listen to her as she has allowed her card to be used without her presence. I saw on a tv show that a woman had £12,000 spent through her card and as she'd admitted letting a trusted family member use it in the past the bank immediately stopped looking into any possibility of fraud. She had no way of recouping the money. Even those on the tv show couldn't sway them. The bank didn't check cctv to prove it wasn't her who had used the card, they just said that as she loans her card out they can no longer be sure anyone showing on cctv didn't have her permission and that was that. It was literally her word against theirs and they shut her down.

So, if the bank do hear about this it might be worth changing banks, or never having enough money in the account to do any damage if fraud were to occur.

bangersnmash

cookertron wrote: »

I work in the service industry and see people using other peoples card all the time. I would soon lose trade if I embarrassed my customers by confiscating bank cards every time. It seems totally over the top on the part of the 'yellow' supermarket! Strange how I was allowed to keep the items I'd purchased to the self service checkout though.

Yes, it's wide open and consequently there are vast amounts of fraud happening all the time everywhere.

A lot of it often directly due to people like you who don't care and who fail to follow the rules.

Yes, of course it's a nuisance to make the effort to stop fraudsters but your behaviour of colluding with them and facilitating them in this manner is part of the problem.

So don't complain that you're having to pay extra on top all the time, all the way down the line, for every product and service you ever use, because of the vast amounts of fraud that you are helping to succeed.

Doh and double doh!

If you and your sort rooted out the fraudsters, instead of knowingly deliberately letting them get away with it as you currently do, then maybe I'd be a few grand better off by now.

Triple doh!!!

Gromitt

In one of my prior part time jobs a few years ago, I remember being told that if I suspected the identity of the person is not the name on the card, to simply press the button for the manager. He then came and asked the person concerned for identification. If they failed to provide it, the customer had two options: they could leave the card with the manager, or they could cut the card into at least 4 pieces (always through the chip) and place it into 'secure waste'.

The idea was that if we allowed the transaction to go through and it was later reported as fraudulent, the branch might be investigated for accepting the payment, plus the cost of the transaction could be reversed by the CC issuer. No idea if that ever happened. Wouldn't have been told if it had most likely (don't need to know, etc...)

reclusive46

bris wrote: »

Yes they are allowed to do it, part of the merchant services agreement allows a card to be retained in the event of anything suspicious, this was certainly that.

In all fairness, they should have called Visa Authorisations and put a code 10 (I believe) on the card. This would have effectively blocked the card until the owner called up the bank/issuer.

nearlyrich

I don't know my partner's pins and he doesn't know mine, I have seen people give their bank card to a work colleague and shout the pin across a crowded office to save a short walk to a cash machine. I prefer to operate within the terms of my accounts so if I am ever unlucky enough to be a victim of fraud I can honestley say no-one except me is aware of the PIN.

BugsyBrowne

:money:

nearlyrich wrote: »

I don't know my partner's pins and he doesn't know mine, I have seen people give their bank card to a work colleague and shout the pin across a crowded office to save a short walk to a cash machine. I prefer to operate within the terms of my accounts so if I am ever unlucky enough to be a victim of fraud I can honestley say no-one except me is aware of the PIN.

You don't know your partners pin numbers, I bet you sleep in separated beds aswell, and have your own food cupboards.

Tupperware_Queen

BugsyBrowne wrote: »

:money:

You don't know your partners pin numbers, I bet you sleep in separated beds aswell, and have your own food cupboards.

I do not know my partners PIN, nor he mine. I was married for nearly 20 years and at no time knew my husbands PIN either.

Whats wrong with that?