Ulster/RBS Bank problems

doelani

sandrahaha wrote: »

i think that the money may appear just tomorrow around 3:30 am as usual it has happened before the bank glitch. 2day for sure nothing will change ...

So I really hope that tomorrow morning I'll have a surprise, and i will get at least one missing payment...


I had hoped that today i will get a payment as some of you... but unfortunately nothing has changed in my account ... I am missing my payments since June 23 ...

If any of you see any changes in your account very please message on the forum ... At least I know the bank is doing something ... This gives me hope ...

Sandra my balance updated last night/this morning. Not everything I was owed but some although as transactions not updated do not know what has went in or went out but something did.

my sons updated with a salary from 27th ( although dated 26th) but payments he was due in on his account on 22nd and 29th have not appeared yet, he can see his transactions .

hopefully more will update tomorrow

Jack_UK2

As much as a fiasco this is, I will be staying with Ulster Bank. This could have happened to any bank imo and being the Ulster bank at least they have a bank in my town and a load more in the surrounding areas that I can go to to withdraw my money.
I banked with the Ulster bank when I was young and left to go to nationwide in my early 20s after recomendations from friends, I found this to be a big mistake, being self employed I would lodge a lot of cheques and found that going there to them was a disaster and the last thing I wanted to do on a Friday afternoon was queue for up to an hour to lodge them. Furthurmore one month my account was overdrawn for around a week or two (without overdraft facility) and they put a 1 on my credit reports. Occasionally my Ulster bank account is the same but they seem to understand that money will be going in again soon and never put derogatory status on my report for things like this..
Fast forward to 2008, I got into a bit of a financial mess, nobody would give me an account, I went back to Ulster bank with my tail between my legs and they gave me an account no problem, its a basic account, but it comes with visa debit card, and it seems a lot more non basic than the other ones I looked at (Barclays, no go as one debt was to Barclay card and coop cashminder, which might have been ok if they had a branch that wasn't a 20 camel trek away and they where not so unreasonable about missed direct debits, 3 any time and the accounts closed).
Thankfully my credit situation has improved, but the bank took a chance on me when nobody else would so I'm going to stay loyal to them.
Lastly, from what I've read they are trying impliment pay by mobile to their systems so people can pay with there NFC phones etc, not something another bank here in N.I has, unless you want to join one if the handfull of Barclays branches and stick a sticker to your phone lol.
Do any of the other ni bank even have a mobile banking app yet?

spike7451

CHECK YOUR UTILITY BILLS

I just checked my broadband bill & it was showing a £10 re-activation fee,called up my IPS & it's being removed as it was down to the Ulster bank I couldn't pay it.

wanchai_2

Jack_UK2 wrote: »

As much as a fiasco this is, I will be staying with Ulster Bank. This could have happened to any bank imo and being the Ulster bank at least they have a bank in my town and a load more in the surrounding areas that I can go to to withdraw my money.
I banked with the Ulster bank when I was young and left to go to nationwide in my early 20s after recomendations from friends, I found this to be a big mistake, being self employed I would lodge a lot of cheques and found that going there to them was a disaster and the last thing I wanted to do on a Friday afternoon was queue for up to an hour to lodge them. Furthurmore one month my account was overdrawn for around a week or two (without overdraft facility) and they put a 1 on my credit reports. Occasionally my Ulster bank account is the same but they seem to understand that money will be going in again soon and never put derogatory status on my report for things like this..
Fast forward to 2008, I got into a bit of a financial mess, nobody would give me an account, I went back to Ulster bank with my tail between my legs and they gave me an account no problem, its a basic account, but it comes with visa debit card, and it seems a lot more non basic than the other ones I looked at (Barclays, no go as one debt was to Barclay card and coop cashminder, which might have been ok if they had a branch that wasn't a 20 camel trek away and they where not so unreasonable about missed direct debits, 3 any time and the accounts closed).
Thankfully my credit situation has improved, but the bank took a chance on me when nobody else would so I'm going to stay loyal to them.
Lastly, from what I've read they are trying impliment pay by mobile to their systems so people can pay with there NFC phones etc, not something another bank here in N.I has, unless you want to join one if the handfull of Barclays branches and stick a sticker to your phone lol.
Do any of the other ni bank even have a mobile banking app yet?

First post, hmmm...

spike7451

Now this is irony....

http://www.bbc.co.uk/news/uk-northern-ireland-18685102

Ulster Bank branch in Castlewellan is robbed by gunman

A branch of the Ulster Bank has been robbed at gunpoint in County Down.

A man armed with a gun entered the bank in Upper Square in Castlewellen at about 10:50 BST on Tuesday.

He threatened staff at the branch before escaping with a cash box, which was found abandoned a short distance away.

Councillor Eamonn O'Neill said: "This was a vicious and reprehensible act, especially given the crisis that Ulster Bank customers have been facing."

cottager

spike7451 wrote: »

Weird...If I look at the recent transactions I can see the ATM/Debit card usage but nothing else but if I go to view a statement for the last month,I can only see the Direct Debits & lodgements for the last two weeks & not the ATM or Debit Card transactions...

The "behaviour" you and others describe of these transactions more recently is very typical of what was seen at NatWest while they were being reprocessed and the backlog was worked through.

They'd be there but then disappear, or many would never be there in the first place while others were, or they'd come back then vanish a second time. Balances were all over the place and unreliable. It was also very common to see transactions on the summary screen but not on the statement (when you could see a statement at all, which quite often you couldn't). At times the whole online service would be unavailable.

It's really worrying and disconcerting: you just don't know what's going on, and can't rely on the balances or anything else. All you could hope for was that these changing but (it seemed at the time) still haywire views were a sign of "something happening"... and eventually it did seem that was the case.

You'd look online and something may have changed since last time, but it was still chaotic. But very gradually over the ensuing days the mess did begin to unwind a little at a time, and you could start to see some semblance of order coming back; but it was slow and took time before it all began coming together. Even now there are still issues -- the latest seems to be certain transactions doubling up.

Ulster Bank's problems and transactions certainly do seem to have become the rump end, way behind in being fixed and dealt with... must feel like it's never going to end and be very hard to cope with for so long. It's not much of a crumb of hope, but if the catch-up is now seriously under way and it goes the same way as NatWest, it will improve.

doelani

Have had a benefit payment go in that was due 27th an a DD out on 26th but hubby's wages due 22nd still not in , I take it things are nt bein update in correct order :mad:U

sandrahaha

normaly and had CTC payments every saturday (with Monday's date)...
2day i got my 1st missing payment of CTC, it was due on 23 of june (with date 25 of june) but is appearing with date 27 of june...
here is a big mess ... looks like they are one week back but really they are over one week behind ...
what they are thinking??!! That people do not realize if they will put deferment date?!

D.A.

Jack_UK2 wrote: »

As much as a fiasco this is, I will be staying with Ulster Bank. This could have happened to any bank imo and being the Ulster bank at least they have a bank in my town and a load more in the surrounding areas that I can go to to withdraw my money.

With all due respect, you're the perfect example of everything that is wrong with Northern Ireland consumers.

saverbuyer

D.A. wrote: »

With all due respect, you're the perfect example of everything that is wrong with Northern Ireland consumers.

Couldn't agree more.
This will go down as one of the biggest and possibly easily avoided I.T. disasters in the history of the microchip and still people refuse to vote with their feet. I wouldn't touch Ulster with a barge pole. In fact I wouldn't touch any of the Irish banks, RBS wants shot of Ulster, AIB wants shot of First Trust, BOI is a shadow of its former self and Danske are wondering why oh why.

This is a joke of a situation. NI customers have been treated like dirt because the parent organisations don't care; it's a massive loss making operation. I'll be surprised if the Ulster Bank brand can even survive this.