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Ulster/RBS Bank problems

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Comments

  • damianmcr
    damianmcr Posts: 157 Forumite
    Finally got my wages today. They were due Wednesday last week.
  • wanchai_2
    wanchai_2 Posts: 2,955 Forumite
    falko89 wrote: »
    I had an old account with Alliance and Leicester so I got that back in action again, got wages etc all changed over to it. I know at work 90% of people who bank with Ulsterbank have got there wages switched over to another bank, This is gonna hit Ulster Bank hard.

    I've done this too. What a shambles.
    BigAl94 wrote: »
    Some issues to be aware of

    1. I have heard several reports of accounts being charged with payments shown as debit card payments which the account holder disputes. Some have been overseas when the account holder was clearly in this country. Check your accounts carefully when information is eventually updated.

    2. Direct debits appear to have been paid by Ulster Bank but do not - as yet - show on the account. Some people have utility bills set up in such a way that they are charged monthly via a debit card as opposed to a direct debit. These are not being paid if there do not appear to be available funds in the account. I have seen emails people have received from utility providors saying payment has been refused.

    3. Be very careful from a security point of view when leaving an Ulster Bank branch with cash. Most people leaving will be carrying cash and are potentially an easy target.

    All excellent points but especially this one. I withdrew cash yesterday and was terrified walking the 10 yards to Santander to lodge it!!! :eek:
    I'm with Ulster Bank. This whole current fiasco has me leaving them. I was in the Co-Op bank today and think I'll go with them.

    I had a couple of questions about their accounts. Firstly the Privilege account you pay £9.50 a month for. I need to get an annual travel insurance policy which account would provide. Has anone experience of the Co-Op policy? Same thing with the mobile phone insurance offered?

    Also I would like to know my right in accessing my money at Ulster Bank. I have been in branch and they gave me £300 in cash based on my wage slip. Can I go in and withdraw all my wages? I think they have a £1200 daily limit so I'd need to do this in 2 lots. What if they say no? Is there any laws governing what a bank can do regarding my money? Are they legally required to give me my money when I ask for it?

    Cheers

    I withdrew almost my entire June salary yesterday (over £2,000), so if you need it all, insist on withdrawing it all. I wasn't taking no for an answer!!
    7 Feb 2012: 10st7lbs :( 14 Feb: 10st4.5lbs :D 21 Feb: 10st4lbs * 1 March: 10st2.5lbs :j13 March: 10st3lbs (post-holiday) :o 30 March: 10st1.5lbs :D 4 April: 10st0.75lbs * 6 April: 9st13.5 lbs :) 27 April 9st12.5lbs * 16 May 9st12lbs * 11 June 9st11lbs * 15 June 9st9.5lbs * 20 June 9st8.5lbs :D 27 June 9st8lbs * 1 July 9st7lbs * 7 July 9st6.5lbs :D
  • doelani
    doelani Posts: 2,576 Forumite
    Part of the Furniture Combo Breaker
    damianmcr wrote: »
    Finally got my wages today. They were due Wednesday last week.

    i got something but not sure what , balance has went up but had DD to come out. Cannot see any tranactions. Have 5 payments to go in so totally confused. Although once everything sorts itself out balance will only be about £2 as everything else been withdrawn.
    TOTAL 44 weeks lose. 6st 9.5lb :T
  • thefreckle
    thefreckle Posts: 102 Forumite
    The online transfer facility on Anytime Banking is working again now
  • BigAl94
    BigAl94 Posts: 1,919 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Anytime Internet Banking is currently unavailable

    We're sorry but the service is temporarily unavailable. Please try again later
  • doelani
    doelani Posts: 2,576 Forumite
    Part of the Furniture Combo Breaker
    BigAl94 wrote: »
    Anytime Internet Banking is currently unavailable

    We're sorry but the service is temporarily unavailable. Please try again later

    yes noticed that , still working on app on phone.
    TOTAL 44 weeks lose. 6st 9.5lb :T
  • spike7451
    spike7451 Posts: 6,944 Forumite
    Looks like the is movement on the payment front,money has left my account,going by the balance,but it's not showing on the statement.I think it'll take the bank a lot longer to process the payments made over the counter...
  • Fathero3
    Fathero3 Posts: 157 Forumite
    Electronic payments/transfers is back ... but they have lost all of the previously entered details of the other accounts.

    :doh:

    ...nightmare.
  • my anytime banking isnt working... i just want my money!!!! i live in scotland now so can't even go to a bank to access it. why oh why did i not just leave ulster bank when i moved :(
  • Fathero3
    Fathero3 Posts: 157 Forumite
    Now my list of all of the previously entered details of the other accounts has reappeared.

    :T
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