Natwest Technical Issues

emweaver

misscljones1989 wrote: »

banks vairy.. lloyds is midnight, but i think natwest is 2.45am, halifax is between 3 and 5am.

We are with lloyds and it usually updates shortly after 2am. Although a few times this month DH wages hasn't gone until midday so maybe its an ongoing problem Natwest have had.

UKTigerlily

I'm with Lloyds & it normally updates between about 12:30am & 2am for me. DLA due tomorrow night, does anyone know if it's hitting accounts ok as I think DWP use Natwest?

reallydismayed

funkyfreddy9k wrote: »

extremely unlikely.

Which bit is unlikely? That people are having to fly to India to sort the problem out? If they are just relying on phone calls ("can you tell me what your screen says now?") I would shudder.

reallydismayed

bizzybus wrote: »

just on news-- natwest dont have to pay compensation for losses due to technical issues hence the enfisis on there site TECHNICAL PROBLEM

I wouldn't have thought that stance would hold up in court.

darkbananaman

Still no access to online banking whatsoever.

tweety67

UKTigerlily wrote: »

I'm with Lloyds & it normally updates between about 12:30am & 2am for me. DLA due tomorrow night, does anyone know if it's hitting accounts ok as I think DWP use Natwest?

Im waiting for my ESA which usually goes into my account on a sat and is always 2 days early, NO it hasnt gone in, I have had a small payment from CSA which is unreliable and pays me an amount when they feel like it, so i have got the foggest on whats going on .... :mad: Unfortuntely i bank with Natwest ..

reallydismayed

darkbananaman wrote: »

Still no access to online banking whatsoever.

RBS online working for me, but still no money arriving. Giving up for the night now.

mnm88

Is online banking down now aswell?

i can get on the main home page but as soon as i click log in, it says diagnose connection problem....

Everything else works....

Im going to majorly peed off if wages dont go in tuesday, i spent most of thursday arguing with them about no money in my account and at that point they were barely offering money.. i managed to get a temporary credit in the end and they assured me this would be over with thursday....

I just want a rough timescale, the last i read they said the problem had been fixed... what i dont understand... if the problem has been fixed, why is the system not able to update the payments that have gone in after the fix leaving just the back log?

And its not a "glitch" if its lasting for almost a week! id say that is a major issue... in my world a glitch is a minor inconvience that is solved quickly!

This is all quite amazing, when i first read this thread it was only 1 page and i even commented on that first page.

tweety67

mnm88 wrote: »

Is online banking down now aswell?

i can get on the main home page but as soon as i click log in, it says diagnose connection problem....

Everything else works....

Im going to majorly peed off if wages dont go in tuesday, i spent most of thursday arguing with them about no money in my account and at that point they were barely offering money.. i managed to get a temporary credit in the end and they assured me this would be over with thursday....

I just want a rough timescale, the last i read they said the problem had been fixed... what i dont understand... if the problem has been fixed, why is the system not able to update the payments that have gone in after the fix leaving just the back log?

And its not a "glitch" if its lasting for almost a week! id say that is a major issue... in my world a glitch is a minor inconvience that is solved quickly!

This is all quite amazing, when i first read this thread it was only 1 page and i even commented on that first page.

No the log in is still not working and hasnt been working for me for 3 days, its just said on news thats its down to natwest using cheap software that is outdated because when Fred the Stred was employed he refuse to put the investment in to upgrade their computer systems (more money for hes retirement fund)

Debt_Free_Chick

If you can't log in to online banking, see post #1287

innovate wrote: »

Most people should be able to change their IP address by simply restarting their modem/router/homehub (the thing that plugs into their phone socket). Use www.whatismyip.com before and after to check.

This does not work on Virgin Media though.