Ebay - overcharged on postage

plumface

Dangerous_Dave2k wrote: »

Yes I think what we have here is a lot of penny pinchers who would work any angle to get a pound or two back from the seller, without stopping to think that the seller might be a real human being like them with a living to make. Blatantly costs associated with shipping should be assimilated to the P&P price not the item price. Most professional companies also assimilate the cost of the time of employees who do the packaging to this as well.

People who've never run one often fail to realise that all costs must be accounted for in business - even the small ones.

Spot on and about time 'eBay' buyers actually listened.

plumface

melbell wrote: »

Build it in to your start price. No way I am paying for the leather used off your shoe. Part of your chosen career.

What an absolute fool! (please see my later post.I guess you are 'employed rather than an employer')

plumface

tattycath wrote: »

Hope you feel better after your little rant

But it is not you who are right!

plumface

My post has gone astray,anyway.

Item Cost P&P Charged Actual p&p cost Total cost
£5 £5 £2.50 £10
£10 £0 £2.50 £10
£7.50 £2.50 £2.50 £10
Get the drift?

It does not matter what the cost is,what the the charges are for an item.
IF IT'S A PRICE YOU ARE WILLING TO PAY THEN WHY COMPLAIN HOW THE TOTAL COST IS WORKED OUT?

Why do only eBay buyers moan?

POPPYOSCAR

Sorry but I just do not get this.

When you bid on an item surely you take into consideration the total price you will be paying?

If you do not like the P&P why bid in the first place? To argue afterwards that it is more than the actual postage surely is irrelevant.
I have seen the same items for sale at a higher price but with a lower P&P and vice versa, I just work out which will end up cheaper for me.

When we agree a delivery charge with an online retailer we have no idea how much they are actually paying to have it delivered and do we ever ask?

kev225

You buy an item, you pay the price shown. It's not like it's a cost added on after purchase by the seller.

I'm quite fond of buying things at 99p with free P&P, by the OP's logic I should see how many stamps are on the item when it arrives and transfer that amount to the seller. I doubt any buyer would do that yet they're quick to gripe when it suits.

This thread is a great example of why buyers should look before they leap.

tattycath

plumface wrote: »

But it is not you who are right!

It's not about being right, it's about you assuming/inferring that I haven't got a clue about profit etc and how businesses are run.
All I did was give my opinion and say what I and my OH do on ebay.

easy

tattycath wrote: »

It's not about being right, it's about you assuming/inferring that I haven't got a clue about profit etc and how businesses are run.
All I did was give my opinion and say what I and my OH do on ebay.

Ah ...

So if I give MY opinion on why the OP and you are being unfair on ebay sellers it's a rant, but yours is just an opinion ??

(I can't find a smilie for 'big frustrated sigh')

Taadaa

POPPYOSCAR wrote: »

Sorry but I just do not get this.

When you bid on an item surely you take into consideration the total price you will be paying?

If you do not like the P&P why bid in the first place? To argue afterwards that it is more than the actual postage surely is irrelevant.
I have seen the same items for sale at a higher price but with a lower P&P and vice versa, I just work out which will end up cheaper for me.

When we agree a delivery charge with an online retailer we have no idea how much they are actually paying to have it delivered and do we ever ask?

I think you are right PoppyOscar, but I think the problem comes when buyers have very little idea about the cost of postage.

If you regularly send things, then you can make an informed choice to pay more than the going postage rate because you can calculate the total costs and assess whether you are willing to pay that.

If you don't have a clue about postage costs, you can't make that choice. So when it arrives and they realise they have been charged double, the buyer feels they have been ripped off in some way.

The flip side of this is that buyers mark sellers down for postage costs when they have been charged exactly what the seller paid, now that RM charge £2.70 for anything between 100 - 750 grams.

eBay should perhaps try a bit harder to either restrict what people can charge, or educate buyers so that they can make an informed choice.

The opposite happens at Amazon - they charge a flat rate, the seller gets no choice. Just as bad, twice I have ended up out of pocket when postage has cost more than the value of the item less their fees :mad:

Rhymsta

Let's face it this is all because ebay wants to make more out us!

Buyers know what the total price will be before purchasing so there really isn't a justification for giving stars for postage costs. It's just eBay wanting to frighten sellers into putting as much of the costs onto what they can charge a fee on.

The stars would be better just for the way the item was packed.