Ebay - overcharged on postage

Okydoky25

I buy and sell a lot and honestly would not dream f complaining about the cost of postage. If I bid on an item with high postage I am taking this into account with how much I'm willing to pay for the item. If I'm unhappy with the post quoted I don't bid in the 1st place.

hartleysjam

soolin wrote: »

Nope any seller that believes that wont last long on ebay.

You pay what is charged, if it is unreasonable then a buyer is eprfectly entitled to query that with the seller. Depending on what seller says the buyer can then leave feedback and stars (stars are actually more damaging than feedback) to let the next lot of buyers know what sort of experience they can expect.

However whilst th eovercharge here was quite big, I would not expect a full £3.50 back especially if it was well packed and/or boxed as well. A small refund would be more appriopriate.

But you agree to the terms and the postage is always shown when you buy things, if you don't agree with the postage then don't buy it. simples.

If you sell on ebay you are pretty aware of roughly how much an item to purchase cost by past experience of selling?

hartleysjam

Okydoky25 wrote: »

I buy and sell a lot and honestly would not dream f complaining about the cost of postage. If I bid on an item with high postage I am taking this into account with how much I'm willing to pay for the item. If I'm unhappy with the post quoted I don't bid in the 1st place.

This is what I meant but phrased much better

Taadaa

I only charge 10p for packing bags, a little more for bubble wrap etc. Charging double for postage is excessive. I was overcharged by a pound last week, but l willingly went into the transaction as the item was cheap. However the seller messaged me a,nd said 'when leaving fb, please bear in mind you were charged for second class but thw item has been sent first'. Well the quid was overcharge for first, the packaging was second hand, so that was like a red flag to a bull - overcharged then made to feel like l should be grateful?? Gave 3 stars for p&p, 4 for comms as it gave me the right !!!! - l wasn't born yesterday!

hartleysjam

equally, I sold 3 pairs of shoes on ebay last week and stitched myself right up on the postage :laugh: that'll teach me.

graspthenettle

epm-84 wrote: »

Paypal would have taken 26p of the £7.50 in it's transaction charge.

Yes, but when a seller refunds they get a proportion of the fee back. If you don't know that I take it you haven't refunded anyone then

The way I see is, I am lucky enough to live within 3/4 mile of the post office, if I lived too far to walk then I either wouldn't sell on ebay or would assume that the fuel costs were just part and parcel of it. (excuse the postal pun)

Where I choose to live is nothing to do with my buyer, why should they be penalised?

prowla

The Americans tend to call it Shipping & Handling (S&H).

It should cover the (genuine) cost of the seller getting the item to you, and should include packaging, labels, sticky tape, cost of getting to PO, the stamp.

It is, frankly, daft for a buyer to expect the seller to just charge the cost of a stamp and bear the cost of the remainder.

(I'm mostly a buyer, and haven't sold anything for probably a year, BTW.)

Gleeful

I am incredibly harsh on postage DSR's when I buy. Anything over about 50p above stamp cost will get a 3 or 4. A seller who charges extortionate postage and packing will get a 1 or 2. I have no qualms about this.

tattycath

967stuart wrote: »

Can you confirm that if you sold an item for £1 and then £1 on postage yet all the materials and fuel in fact left you out of pocket that you would still have the same view ?

Personally I don't sell items for £1. Everything I've sold on ebay has been listed at the minimum I would like to receive for it. There would be no point (imho) in selling the odd thing for £1 and then trying to recover expenses by charging extortionate postage.

easy

Okydoky25 wrote: »

I buy and sell a lot and honestly would not dream f complaining about the cost of postage. If I bid on an item with high postage I am taking this into account with how much I'm willing to pay for the item. If I'm unhappy with the post quoted I don't bid in the 1st place.

Absolutely !! when I look at the price of something on ebay, I consider the whole price-inc the p&p.

I've been looking at messenger bags this morning. I like one which is priced at £13.00 + £3.50 p&p. That means the bag price is to me is £16.50.

If I buy it, I will tell DH it cost £16.50 (if he bothers to ask). I can't say that I usually look at the postage cost on parcels I receive anyway. By then it's a done deal.