Cash ISAs: The Best Currently Available List

Emily_Joy

My transfer from Virgin to Cynergy hasn't got completed  - at all.

Virgin to Gatehouse took only a month - requested on 8th of April, acted on 7th of May.

Patr100

thor said:

VNX said:

Sad to see savings rates continue to fall 

From already historically low rates as well.

Your regular reminder that for  the majority of the last decade, savings rates were less than one percent.

Rosa_Damascena

thor said:

Rosa_Damascena said:

ETA: I have got to the bottom of it now. If you are an existing account holder and use the fast application process it takes you through to the 1yr 4.2% VARIABLE product - that's the only option. To get the fixed rate product I had to log out and apply from scratch (although it did recognise me as an existing Cynergy customer and gave me the loyalty rate). Hopefully this might save someone else a phone call to CS!

MSE - I take it all back 

I may be applying for their fixed 2 year ISA as well in the next day or so as I've got a matured ISA I want to transfer out. Originally I signed up with Saffron Building Society but weeks later despite getting an application reference I've not been sent any letters or even an email acknowledgement so I'm on the verge of giving up on them and going with Cynergy instead. I've heard some horror stories about the customer services but then what institution has a 100% positive reputation anyway?
 

Actually the phone was answered very quickly. I'm also happy with the level of digital security.

Saffron CS offers good old fashioned CS on the phone and are unfailingly polite!

refluxer

Emily_Joy said:

My transfer from Virgin to Cynergy hasn't got completed  - at all.

Virgin to Gatehouse took only a month - requested on 8th of April, acted on 7th of May.

As all the banks you've mentioned utilise the BACs ISA transfer service, a cash ISA transfer between them should only take a matter of days rather than weeks. 2-3 days is fairly common in my experience, so a month is really poor for a wholly electronic ISA transfer.

It's interesting that Virgin have been involved in both of your slow (or non-existent !) transfer experiences as they have come under criticism on here in the past for this particular type of transaction. Hopefully Nationwide will sort things out, but this will obviously take some time. 

PowerSavingMode

FYI, the Monument Easy Access Cash ISA is NO longer fixed, but variable, and the rate has dropped to 4.25% (variable). No bonus.

10_66

PowerSavingMode said:

FYI, the Monument Easy Access Cash ISA is NO longer fixed, but variable, and the rate has dropped to 4.25% (variable). No bonus.

Monument's Easy Access Cash ISA  has always been a variable.

PowerSavingMode

10_66 said:

PowerSavingMode said:

FYI, the Monument Easy Access Cash ISA is NO longer fixed, but variable, and the rate has dropped to 4.25% (variable). No bonus.

Monument's Easy Access Cash ISA  has always been a variable.

My mistake... I was looking at the first page list and saw the bold sub-header "Fixed Rate Cash ISAs for 'new money' only (i.e. they don't accept transfers in)" and my eye went to Monument with my search for 'fix'! Anyway, still, there is no bonus and the rate is no longer 4.76%, so should be amended.

etienneg

refluxer said:

Emily_Joy said:

My transfer from Virgin to Cynergy hasn't got completed  - at all.

Virgin to Gatehouse took only a month - requested on 8th of April, acted on 7th of May.

As all the banks you've mentioned utilise the BACs ISA transfer service, a cash ISA transfer between them should only take a matter of days rather than weeks. 2-3 days is fairly common in my experience, so a month is really poor for a wholly electronic ISA transfer.

It's interesting that Virgin have been involved in both of your slow (or non-existent !) transfer experiences as they have come under criticism on here in the past for this particular type of transaction. Hopefully Nationwide will sort things out, but this will obviously take some time. 

I've also noticed Virgin coming under criticism here regarding ISA transfers, but I'm at a loss to know why. My wife and I have just moved three ISAs each from Virgin (to Santander and Ford Money) and all have been completed without difficulties and quickly (e.g. requested last Thursday, completed today, Monday). In the past we have transferred ISAs from Virgin elsewhere (such as to Coventry and Skipton Building Societies), always without problems and taking a couple of days only. Similarly for transferring into Virgin.

The only thing to remember is that Virgin took over Yorkshire Bank and Clydesdale Bank and now uses sort codes from these banks as well as its own - even for new accounts. When transferring out, if your account sort code begins with 05 you should say it is being transferred from Yorkshire Bank (not Virgin), and if beging with 82 the transfer is from Clydesdale Bank. I don't know if this explains all the reported problems, but it's all I can think of.

andyhicks88

Any word on Tembo yet?

clairec666

andyhicks88 said:

Any word on Tembo yet?

"We're currently reviewing the interest rates on our savings products."