Cash ISAs: The Best Currently Available List

VNX

pecunianonolet said:

VNX said:

flobbalobbalob said:

VNX said:

MisterMotivated said:

MisterMotivated said:

MisterMotivated said:

My transfer from Zopa finally appeared in Chip this afternoon along with emails from each provider.  I've now initiated the next transfer from Virgin Money.  Hopefully the frenzy of activity in the new tax year will have faded a little and this one moves a bit more quickly.

Well, things are already off to a quicker start as my Virgin Money ISA has now disappeared from the app just 2 days after the request was made (compared to 13 days for Zopa). Hasn't appeared in Chip yet though but it would be unrealistic to expect that

And the Virgin Money funds are now in my Chip account all of 3 working days from the date of the transfer request.

Nice!

my Zopa to chip competed today, I initiated the transfer on 7/4

Thanks for the info, I make that 14 working days. The limit is supposed to be 15 days. I'm still waiting for my Zopa transfer and we'll see if it's 14 days for me.

I hope you are luckier than me, I’m sure you will be.

it really was quite a shambles for me.

both zopa and chip disagreeing about which email address should be used to send the ‘transfer history form’ to after numerous phone calls to Zopa and online chats with chip they sorted it.

£8 interest lost due to one or both of their incompetence. Given how hopeless the transfer was I can’t find the drive to spend my time chasing this from them.

I would raise a complaint regardless, not because of the £8 loss in interest alone but also because of the time you invested. If providers are unable to get a transfer completed in time because they can't agree on an email address I would say this is 100% an operational failure on their side and it disadvantaged you. 

If people don't complain and accept this, there will be no incentive by the provider to improve systems, educate their staff better, etc. when they can get away with bad service and no consequences. 

I do agree with you, the problem is it’s hard/impossible to know in my case whether Zopa or chip were to blame as both kept blaming each other.

worth writing one complaint and submitting to both?

1spiral

VNX said:

pecunianonolet said:

VNX said:

flobbalobbalob said:

VNX said:

MisterMotivated said:

MisterMotivated said:

MisterMotivated said:

My transfer from Zopa finally appeared in Chip this afternoon along with emails from each provider.  I've now initiated the next transfer from Virgin Money.  Hopefully the frenzy of activity in the new tax year will have faded a little and this one moves a bit more quickly.

Well, things are already off to a quicker start as my Virgin Money ISA has now disappeared from the app just 2 days after the request was made (compared to 13 days for Zopa). Hasn't appeared in Chip yet though but it would be unrealistic to expect that

And the Virgin Money funds are now in my Chip account all of 3 working days from the date of the transfer request.

Nice!

my Zopa to chip competed today, I initiated the transfer on 7/4

Thanks for the info, I make that 14 working days. The limit is supposed to be 15 days. I'm still waiting for my Zopa transfer and we'll see if it's 14 days for me.

I hope you are luckier than me, I’m sure you will be.

it really was quite a shambles for me.

both zopa and chip disagreeing about which email address should be used to send the ‘transfer history form’ to after numerous phone calls to Zopa and online chats with chip they sorted it.

£8 interest lost due to one or both of their incompetence. Given how hopeless the transfer was I can’t find the drive to spend my time chasing this from them.

I would raise a complaint regardless, not because of the £8 loss in interest alone but also because of the time you invested. If providers are unable to get a transfer completed in time because they can't agree on an email address I would say this is 100% an operational failure on their side and it disadvantaged you. 

If people don't complain and accept this, there will be no incentive by the provider to improve systems, educate their staff better, etc. when they can get away with bad service and no consequences. 

I do agree with you, the problem is it’s hard/impossible to know in my case whether Zopa or chip were to blame as both kept blaming each other.

worth writing one complaint and submitting to both?

The problem with complaining about Isa transfers is you really need a 3 way conversation as it turns into a they said, you said type discussion.

My partner had a Zopa to Principality transfer a couple of months ago that took 17 working days to complete (and only completed then due to their intervention). It all boiled down to an email that Zopa said they'd sent but Principality said they didn't receive. Zopa would admit no wrong doing, nor would Principality. We couldn't prove whether the email had been sent or not so short of taking it up with the FO (which my partner wouldn't do) we just had to leave it be. Our only loss (apart from the time involved in contacting them) was a couple of weeks at the higher rate of interest.

pecunianonolet

VNX said:

pecunianonolet said:

VNX said:

flobbalobbalob said:

VNX said:

MisterMotivated said:

MisterMotivated said:

MisterMotivated said:

My transfer from Zopa finally appeared in Chip this afternoon along with emails from each provider.  I've now initiated the next transfer from Virgin Money.  Hopefully the frenzy of activity in the new tax year will have faded a little and this one moves a bit more quickly.

Well, things are already off to a quicker start as my Virgin Money ISA has now disappeared from the app just 2 days after the request was made (compared to 13 days for Zopa). Hasn't appeared in Chip yet though but it would be unrealistic to expect that

And the Virgin Money funds are now in my Chip account all of 3 working days from the date of the transfer request.

Nice!

my Zopa to chip competed today, I initiated the transfer on 7/4

Thanks for the info, I make that 14 working days. The limit is supposed to be 15 days. I'm still waiting for my Zopa transfer and we'll see if it's 14 days for me.

I hope you are luckier than me, I’m sure you will be.

it really was quite a shambles for me.

both zopa and chip disagreeing about which email address should be used to send the ‘transfer history form’ to after numerous phone calls to Zopa and online chats with chip they sorted it.

£8 interest lost due to one or both of their incompetence. Given how hopeless the transfer was I can’t find the drive to spend my time chasing this from them.

I would raise a complaint regardless, not because of the £8 loss in interest alone but also because of the time you invested. If providers are unable to get a transfer completed in time because they can't agree on an email address I would say this is 100% an operational failure on their side and it disadvantaged you. 

If people don't complain and accept this, there will be no incentive by the provider to improve systems, educate their staff better, etc. when they can get away with bad service and no consequences. 

I do agree with you, the problem is it’s hard/impossible to know in my case whether Zopa or chip were to blame as both kept blaming each other.

worth writing one complaint and submitting to both?

I would complain to both and see what happens. You could tell them in your complaint that you are happy to take it further to the FO should you not get a satisfactory outcome. Further mention and explain why and how you were disadvantaged and what you'd like them to do to put things right. You could offer that you would be happy to drop the complaint in favour of  xx£ compensation. 

My experience is that often this goes a lot quicker as they don't have to invest time to investigate and they can make it just go away with a reasonable payout. 

VNX

1spiral said:

VNX said:

pecunianonolet said:

VNX said:

flobbalobbalob said:

VNX said:

MisterMotivated said:

MisterMotivated said:

MisterMotivated said:

My transfer from Zopa finally appeared in Chip this afternoon along with emails from each provider.  I've now initiated the next transfer from Virgin Money.  Hopefully the frenzy of activity in the new tax year will have faded a little and this one moves a bit more quickly.

Well, things are already off to a quicker start as my Virgin Money ISA has now disappeared from the app just 2 days after the request was made (compared to 13 days for Zopa). Hasn't appeared in Chip yet though but it would be unrealistic to expect that

And the Virgin Money funds are now in my Chip account all of 3 working days from the date of the transfer request.

Nice!

my Zopa to chip competed today, I initiated the transfer on 7/4

Thanks for the info, I make that 14 working days. The limit is supposed to be 15 days. I'm still waiting for my Zopa transfer and we'll see if it's 14 days for me.

I hope you are luckier than me, I’m sure you will be.

it really was quite a shambles for me.

both zopa and chip disagreeing about which email address should be used to send the ‘transfer history form’ to after numerous phone calls to Zopa and online chats with chip they sorted it.

£8 interest lost due to one or both of their incompetence. Given how hopeless the transfer was I can’t find the drive to spend my time chasing this from them.

I would raise a complaint regardless, not because of the £8 loss in interest alone but also because of the time you invested. If providers are unable to get a transfer completed in time because they can't agree on an email address I would say this is 100% an operational failure on their side and it disadvantaged you. 

If people don't complain and accept this, there will be no incentive by the provider to improve systems, educate their staff better, etc. when they can get away with bad service and no consequences. 

I do agree with you, the problem is it’s hard/impossible to know in my case whether Zopa or chip were to blame as both kept blaming each other.

worth writing one complaint and submitting to both?

The problem with complaining about Isa transfers is you really need a 3 way conversation as it turns into a they said, you said type discussion.

My partner had a Zopa to Principality transfer a couple of months ago that took 17 working days to complete (and only completed then due to their intervention). It all boiled down to an email that Zopa said they'd sent but Principality said they didn't receive. Zopa would admit no wrong doing, nor would Principality. We couldn't prove whether the email had been sent or not so short of taking it up with the FO (which my partner wouldn't do) we just had to leave it be. Our only loss (apart from the time involved in contacting them) was a couple of weeks at the higher rate of interest.

Sounds exactly like my scenario!

VNX

pecunianonolet said:l

VNX said:

pecunianonolet said:

VNX said:

flobbalobbalob said:

VNX said:

MisterMotivated said:

MisterMotivated said:

MisterMotivated said:

My transfer from Zopa finally appeared in Chip this afternoon along with emails from each provider.  I've now initiated the next transfer from Virgin Money.  Hopefully the frenzy of activity in the new tax year will have faded a little and this one moves a bit more quickly.

Well, things are already off to a quicker start as my Virgin Money ISA has now disappeared from the app just 2 days after the request was made (compared to 13 days for Zopa). Hasn't appeared in Chip yet though but it would be unrealistic to expect that

And the Virgin Money funds are now in my Chip account all of 3 working days from the date of the transfer request.

Nice!

my Zopa to chip competed today, I initiated the transfer on 7/4

Thanks for the info, I make that 14 working days. The limit is supposed to be 15 days. I'm still waiting for my Zopa transfer and we'll see if it's 14 days for me.

I hope you are luckier than me, I’m sure you will be.

it really was quite a shambles for me.

both zopa and chip disagreeing about which email address should be used to send the ‘transfer history form’ to after numerous phone calls to Zopa and online chats with chip they sorted it.

£8 interest lost due to one or both of their incompetence. Given how hopeless the transfer was I can’t find the drive to spend my time chasing this from them.

I would raise a complaint regardless, not because of the £8 loss in interest alone but also because of the time you invested. If providers are unable to get a transfer completed in time because they can't agree on an email address I would say this is 100% an operational failure on their side and it disadvantaged you. 

If people don't complain and accept this, there will be no incentive by the provider to improve systems, educate their staff better, etc. when they can get away with bad service and no consequences. 

I do agree with you, the problem is it’s hard/impossible to know in my case whether Zopa or chip were to blame as both kept blaming each other.

worth writing one complaint and submitting to both?

I would complain to both and see what happens. You could tell them in your complaint that you are happy to take it further to the FO should you not get a satisfactory outcome. Further mention and explain why and how you were disadvantaged and what you'd like them to do to put things right. You could offer that you would be happy to drop the complaint in favour of  xx£ compensation. 

My experience is that often this goes a lot quicker as they don't have to invest time to investigate and they can make it just go away with a reasonable payout. 

Thank you I’ll do this

wallofbeans

Hi All,

I've got a Virgin Money Exc Fixed ISA 12 at 5.05% that has just ended, and (I think) becomes an Easy Access Cash ISA Exclusive Issue 3 and the rate dropped to 4.11%

I'd like to add another 20k and move this to a new ISA with a better rate, but I can't do a fix, and all the rates where I can transfer previous ISA money in seem to be less than this new 4.11%.. so should I just leave it where it is and add another 20k to it.. or am I missing something?

clairec666

wallofbeans said:

Hi All,

I've got a Virgin Money Exc Fixed ISA 12 at 5.05% that has just ended, and (I think) becomes an Easy Access Cash ISA Exclusive Issue 3 and the rate dropped to 4.11%

I'd like to add another 20k and move this to a new ISA with a better rate, but I can't do a fix, and all the rates where I can transfer previous ISA money in seem to be less than this new 4.11%.. so should I just leave it where it is and add another 20k to it.. or am I missing something?

4.11% is a decent rate right now! You should be able to transfer in to Trading 212 for a higher rate, although their rate seems to be dropping like a stone. Presumably if you withdraw everything from your matured Virgin ISA they will close the account and you won't be able to re-open it at that rate.

wallofbeans

clairec666 said:

wallofbeans said:

Hi All,

I've got a Virgin Money Exc Fixed ISA 12 at 5.05% that has just ended, and (I think) becomes an Easy Access Cash ISA Exclusive Issue 3 and the rate dropped to 4.11%

I'd like to add another 20k and move this to a new ISA with a better rate, but I can't do a fix, and all the rates where I can transfer previous ISA money in seem to be less than this new 4.11%.. so should I just leave it where it is and add another 20k to it.. or am I missing something?

4.11% is a decent rate right now! You should be able to transfer in to Trading 212 for a higher rate, although their rate seems to be dropping like a stone. Presumably if you withdraw everything from your matured Virgin ISA they will close the account and you won't be able to re-open it at that rate.

I'm unsure about going with Trading 212 as I've never heard of them before and it's apparently primarily a trading platform and has the money spread out over lots of banks, which all makes me nervous!

And yes, I think this rate will be gone if I take the money out. So maybe I should hold it there and hope for better options next year...

FishInGlass

wallofbeans said:

clairec666 said:

wallofbeans said:

Hi All,

I've got a Virgin Money Exc Fixed ISA 12 at 5.05% that has just ended, and (I think) becomes an Easy Access Cash ISA Exclusive Issue 3 and the rate dropped to 4.11%

I'd like to add another 20k and move this to a new ISA with a better rate, but I can't do a fix, and all the rates where I can transfer previous ISA money in seem to be less than this new 4.11%.. so should I just leave it where it is and add another 20k to it.. or am I missing something?

4.11% is a decent rate right now! You should be able to transfer in to Trading 212 for a higher rate, although their rate seems to be dropping like a stone. Presumably if you withdraw everything from your matured Virgin ISA they will close the account and you won't be able to re-open it at that rate.

I'm unsure about going with Trading 212 as I've never heard of them before and it's apparently primarily a trading platform and has the money spread out over lots of banks, which all makes me nervous!

And yes, I think this rate will be gone if I take the money out. So maybe I should hold it there and hope for better options next year...

Without going with some of the niche companies such as Trading 212 there are a number of smaller banks and building societies which allow transfers in and are offering rates of above 4.5%. Just check https://moneyfactscompare.co.uk/isa/easy-access-cash-isas/

If you think you might need to withdraw some of the money and replace it during the year the Ford Money Flexible Cash ISA pays 4.35%

clairec666

wallofbeans said:

I'm unsure about going with Trading 212 as I've never heard of them before and it's apparently primarily a trading platform and has the money spread out over lots of banks, which all makes me nervous!

Your money should be as safe with Trading 212 as with Virgin, but it's a bit unnerving that you don't get a normal account number and sort code that you would expect. And you can only communicate with them via email. Not everyone's cup of tea.