Vodafone default - not my fault - how to remove? *RESOLVED*

Vodafone

Hi p.w.30,

So I can access your account to check this, email me via the contact details provided in post 146 above.

Kind regards,

Lee

Social Media Comms

Vodafone UK

p.w.30

Vodafone_company_representative wrote: »

Hi p.w.30,

So I can access your account to check this, email me via the contact details provided in post 146 above.

Kind regards,

Lee

Social Media Comms

Vodafone UK

Hi Lee,

Reference number 11466516

Thank you, much appreciated.

Vodafone

Hi p.w.30,

I've got your email and I'll get back to you as soon as I can.

Kind regards,

Lee

Social Media Comms

Vodafone UK

p.w.30

Great update from Lee about removing my default and being refunded the money paid. Thank you very much.

don.armin

Hi Lee

I have a similar problem to the owner of the thread regarding the balance that is showing on my credit file for a Vodafone account I gave notice of termination on time for, but was still charged without my knowledge and only found out through a notice of default on my credit file.

I emailed the full details to you in an email, ref [#11503047]. I would appreciate it if you could come back to on the issue.

thanks

Armin

Vodafone

Hi p.w.30,

Thanks for updating the thread to confirm that your query is resolved.

Armin - I've got your email and I'll get back to you as soon as I can.

Kind regards,

Lee

Social Media Comms

Vodafone UK

Cris8526

Good afternoon,

I have a default account with Vodafone which I will like to pay it back, can anyone guide me to the right person to do it so?

viper1402

hello,
hope you can help,
i have a default on my account from vodafone, i had cancelled my contract all well and good and then a few months later checked my credit report just to see how i was doing and noticed i had defaulted with vodafone, anyway phoned them i was told i owed £11 odd which was strange as my line rental was nothing like the figure anyway i didnt question it and paid and asked for the default to be removed as i received no letter telling me i owed any money. The default is still on my account and this has been on going for a few months now.
This is gonna kill me when it comes to a mortgage.
Please Help!

melissag89x

My partner and I are in the process of our mortgage application and have came across 3 missed payments on my credit file from a vodaphone account i cancelled. This is stopping us from accessing our mortgage.

I have spoke to vodaphone and have been promised numerous call backs from manager which have never happened. Vodafone have put the account in query instead of closing it which is why it looks like there is missed payments even though there is no outstanding balance.

How do I get these reemoved asap? I am so disapointed that this can stop me getting my dream house and Vodafone have been absolutely useless. Surely this is illegal?

mobilejunkie

Er.. see post 146?!!