Warning! BT increase charges for non direct debit payers

candygirl

I use bt for line rental but am with primus for my calls.How do i make calls through bt to avoid the caller display charge?

BexTech

candygirl wrote: »

I use bt for line rental but am with primus for my calls.How do i make calls through bt to avoid the caller display charge?

Prefix the call with 1280.

candygirl

BexTech wrote: »

Prefix the call with 1280.

thanks and how may calls do i need to make , what length etc?

BexTech

candygirl wrote: »

thanks and how may calls do i need to make , what length etc?

No worries!

2 calls per month or 6 per quarter (depends on your billing period).

It's based on chargeable calls, so they can be just a few seconds if you wanted, though probably best to make use of the 5.5p (4.5p from August) for up to 60 mins off-peak calls.

candygirl

Thanks that's very helpful for me:p

BritBrat

I wasn't paying £3 per month before for not paying by DD!!

Yes you were and so was I but it was not a charge it was a discount that we decided not to take (we had a choice) now it's a £4.50 charge and no choice unless you signup for direct debit.

Now sign up and shut up because as long as your account is in credit paying some other way you will now save that £3 and you can laugh at BT for shooting their foot.

So far they have lost £40 from me in two months just because they introduced this charge. And I am still paying the same way I have done for years using online banking.

BT Direct Debit, How To Beat It

Full Thread Here:
http://forums.moneysavingexpert.com/showthread.html?t=446084

frannyann

I have just got my phone bill, £4.23 on calls and £4.50 to pay the flipping bill!!! Will be sending off letter of complaint posted earlier!

BexTech

frannyann wrote: »

I have just got my phone bill, £4.23 on calls and £4.50 to pay the flipping bill!!! Will be sending off letter of complaint posted earlier!

Yet a month or two back you were happy to pay £3 to pay the bill by non-DD!

slenderkitten

i use BT PAY AND CALL it works like a mobile, you get a top up card you put a minimum of £5 on it as it wont accept anything lower.

Your tariff bt together 1, 2/3 or whatever it is line rental will be divided per week and deducted from your balance every week, month or whatever frequency. for BT together option one it is £2.76 per week if you have it weekly.

If you dont have any money on the phone you CANNOT make a call accept 0800 free ones and 999 emergency services it just puts a block on the line it doesn't stop incoming calls.

You will get disconnected if you dont put money in the account after 21 days and may pay a reconnection fee.

You have no paper bills your account is accessed by a specified 5 digit telephone number for dialing on your house phone and a longer one for dialing from another phone (such as a payphone and is FREE to call) and a security pin number picked by you.

It gives you a verbal warning on the phone line after you dialled a number if your balance is below £3.50 (also tells you how much your balance actually is) and asks you whether you want to carry on with the call (threshold used to be £2.50 but people complained and it was raised.)

Its a 12 month contract to have the service, after that you can change it again.

i did hesitate in the begining and took a couple of phone calls before i finally said yes but i am glad i did as it is one LESS bill i have to think about and it is peace of mind.

I have never had any problems with it and in NO WAY will i go back to paper billing, having it this way it is impossible to run up expensive bills as you will only be charged 21 days worth of line rental - you do the math!

You also wont get charged £4.50 whatever it is for not having direct debit as this scheme is targeted to low paid workers or people on benefits as it easy to manage and you know how much you got on your account 24/7, so NO nasty surprises in the post.

WARNING - it is NOT compatible with other services like broadband. so if you have bt broadband you may not get bt pay and call as i dont think they can charge the services seperately.

topherxp

slenderkitten wrote: »

i use BT PAY AND CALL it works like a mobile, you get a top up card you put a minimum of £5 on it as it wont accept anything lower.

Your tariff bt together 1, 2/3 or whatever it is line rental will be divided per week and deducted from your balance every week, month or whatever frequency. for BT together option one it is £2.76 per week if you have it weekly.

If you dont have any money on the phone you CANNOT make a call accept 0800 free ones and 999 emergency services it just puts a block on the line it doesn't stop incoming calls.

You will get disconnected if you dont put money in the account after 21 days and may pay a reconnection fee.

You have no paper bills your account is accessed by a specified 5 digit telephone number for dialing on your house phone and a longer one for dialing from another phone (such as a payphone and is FREE to call) and a security pin number picked by you.

It gives you a verbal warning on the phone line after you dialled a number if your balance is below £3.50 (also tells you how much your balance actually is) and asks you whether you want to carry on with the call (threshold used to be £2.50 but people complained and it was raised.)

Its a 12 month contract to have the service, after that you can change it again.

i did hesitate in the begining and took a couple of phone calls before i finally said yes but i am glad i did as it is one LESS bill i have to think about and it is peace of mind.

I have never had any problems with it and in NO WAY will i go back to paper billing, having it this way it is impossible to run up expensive bills as you will only be charged 21 days worth of line rental - you do the math!

You also wont get charged £4.50 whatever it is for not having direct debit as this scheme is targeted to low paid workers or people on benefits as it easy to manage and you know how much you got on your account 24/7, so NO nasty surprises in the post.

WARNING - it is NOT compatible with other services like broadband. so if you have bt broadband you may not get bt pay and call as i dont think they can charge the services seperately.

Just couple of things to pick from that...

You get disconnected if the balance remains below £0.00 for 21 days, regardless of any payments made and it is an admin fee that is automatically raised after the 21 days instead of a reconnection fee.

The term is on a 12 month rolling basis, so if your balance remains below £0.00 for the 21 days and line becomes fully restricted the 12 month term starts again from the beginning.

Broadband is indeed not compatable and you cannot convert over to P&C if you have broadband, you can't get broadband with other supplies either.