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Daughters sick laptop - no bootable device!

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  • richwhit
    richwhit Posts: 107 Forumite
    OK good news I think - the HDD is spinning and a new device is being shown that I think it asked me (before I started typing this reply) if I want to instal.

    On My Comuter I think I have a new choice which says

    SYSTEM RESERVED (E:)
    72.3MB free of 101 MB

    Good news or not????
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    That will be the system restore partition.

    Is that the only new drive it shows?
    How do I add a signature?
  • richwhit
    richwhit Posts: 107 Forumite
    Its showing 3 hard disk drives - local disk C, system reserved E and local disk F.
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Take a look on local disk F - can you see a number of folders?

    In particular, is there a Windows folder?
    How do I add a signature?
  • closed wrote: »
    Assuming it isn't completely broken (which it could be)

    If you don't need any data, try acer erecovery at bootup to do a factory restore

    if you do need any data, use a boot cd to get it off http://www.paragon-software.com/home/rk-express/download_old.html , then use acer erecovery

    if you ever get it booted again, create rescue disks, create windows recovery discs, create windows system image.

    find the brand of the hard disk, then go to the manufacturers site, and download a hard disk diagnostic, and run it

    if the hard disk really is broken, take the machine back to the retailer and quote the sale of goods act, instead of spending more money on a replacement hard disk, it's 18 mths old, not a reasonable time to break, should be fixed for free, nothing to do with warranty, this is uk law.


    This is misleading info.

    Until you establish exactly why the drive has failed, you cant go storming in.For example, a lot of laptop minidrives are ceramic, if shes dropped the lappy at any point the drive discs shatter like glass.

    Conversely, the disc format could be corrupt, and establishing why might be impossible.

    He needs to establish exactly was has happened first, the Eu g'tee only covers faulty manufacture or workmanship.
    **** I hereby relieve MSE of all legal responsibility for my post and assume personal responsible for all posts. If any Parking Pirates have a problem with my post then contact me for my solicitors address.*****
  • richwhit
    richwhit Posts: 107 Forumite
    Not good news I think!!

    I click on the F: and the green bar at the top (trying to open something I guess) has moved along slowly and now not progressing (after approx 4/5mins) beyond say 97/98% completion.
  • richwhit
    richwhit Posts: 107 Forumite
    Also - and I guess v.important that should have mentioned in my first post of today - it transpires that my daughters laptop stopped working when it had a book thrown at it by her younger brother!

    So sorry should have mentioned this earlier as guess by reading Lincs post this could be a big factor in the laptop now not working.
  • GunJack
    GunJack Posts: 11,838 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    all is not yet lost...bear with it. If not, you could run a chkdsk on it whilst in the caddy......
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Ok, close Windows Explorer.

    Click Start. Type CMD in the search box.
    When CMD.exe (or just CMD) appears in the programs category, right click on it, and select Run as Administrator.

    In the command box that opens, type

    chkdsk f: /r and press the Enter key
    (note there is a single space before f and another after :)

    If you see a message that the drive will be checked on next reboot, then reboot the laptop. Otherwise wait while the drive is checked and post the results.
    How do I add a signature?
  • richwhit
    richwhit Posts: 107 Forumite
    OK - just popped up in red

    Error - F: is inaccessible

    :(
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