Toby Carvery charged sunday prices on a monday

baza52

Azari has posted endlessly about his/her new qualification and their unrivaled knowlege.

If he or she is that sure perhaps they could take the case on for the OP and post the outcome.

I still cant get over the fact that the point i keep missing is that the OP saw the sunday menus out but thought they were left out by mistake or laziness and never thought to ask why or even read the menu that had the bank holiday exclusion printed on it.
The ops guests also never looked at the menu.
The OP has admitted it was their mistake.

baza52

ashleypride wrote: »

Relevant how? You clearly miss the point completely, reread Azari posts.

Azari said the sign says a set price for monday to saturday and has no exceptions on it.
Therefore the company are obliged to offer the deal regardless if its a good friday or a bank holiday monday.

Would that also mean the offer is available at any time between mon-sat as no time restrictions are on the sign?
Could a customer demand a meal at 3am or expect compensation?

baza52

I also cant get my head round the "didnt know a bank holiday would cost more" or "why is it like a sunday"

Yeah, shops open with a skeleton staff cos most people like to do something on a bank holiday rather than shop.
Everyone knows if you go for a meal, a trip to legoland, or fly anywhere over a bank holiday its going to cost more JUST because its a bank holiday.

If you have never come across the custom of easter monday being treated as a sunday with its restricted opening hours and conditions then i can only assume your either too young or nieve as to why its even a holiday.

ashleypride

baza52 wrote: »

Could a customer demand a meal at 3am or expect compensation?

Again clearly missing the point, stop asking stupid questions.

Azari

baza52 wrote: »

Ive seen many a supermarket say 24 hours but they close on a sunday night.
Ive seen takeaways that say "quality fish n chips"
Ive seen pubs that say friday night is party night
Ive seen a sign that advertises "happy hour"
Ive seen "2 for the price of 1" offers where the original price was inflated and then reduced to look like a saving.
How is Battersea dogs home called a home? when they try to find homes for the dogs?
Why is a "night on the tiles" used in conversation. Nobody ever spends their night actually on tiles do they, just like youve never seen anyone paint the town red.

Could i claim the cost of my drinks back from the pub plus loss of enjoyment if "happy hour" is not happy and "party night" wasnt like a party?
Could i also make Tesco/Asda open for me as the sign says 24 hours.?

None of these are relevant because in none of these cases are your forming a contract on the basis of what the sign says.

On the other hand, had you paid a gym for "24 hour" access, without qualification, they would be in breach of contract if they did not offer you 24 hour access. They would not be able to claim "Everyone knows gyms don't open 24 hours on Sundays" - even if it were widely known.

If the sign outside was the only indication of price it would be different.

No, you still don't get it.

A customer is not expected to scan sundry items to determine terms and conditions where a clear price is displayed. Unless the presence of qualifying terms and conditions is clearly drawn to his or her attention

The prices were clearly displayed in the restaurant in a durable form.
Ignorance on the OP's side counts for nothing.

You can keep spouting this nonsense for as long as you like. You will still be wrong.

Once in the restaurant the prices and menu were available for ALL customers to see.

The price offered was clearly and unambiguously displayed in extremely large letters for all to see before they even entered the restaurant.

If i went abroad and drove on the wrong side of the road because i didnt know better it would still be MY fault for not checking first. I wouldnt expect someone to have to keep telling me.

If you went abroad and, as you drove off the ferry, there was a big sign saying "We Drive on the Left", you would reasonably expect that they would drive on the left. You would not expect to be pulled over for driving on the left and, when you explained about the sign, told: "The fact that we drive on the right is clearly displayed on all petrol pumps".

Azari

baza52 wrote: »

Azari said the sign says a set price for monday to saturday and has no exceptions on it.
Therefore the company are obliged to offer the deal regardless if its a good friday or a bank holiday monday.

Would that also mean the offer is available at any time between mon-sat as no time restrictions are on the sign?
Could a customer demand a meal at 3am or expect compensation?

No, because no contract has been formed.

No one is saying the company must provide a meal at the Monday to Saturday price providing they make known to the customer that the advertised price is incorrect BEFORE they provide the food and thus fulfil their part of the contract.

Azari

baza52 wrote: »

Azari has posted endlessly about his/her new qualification and their unrivaled knowlege.

I have never, ever posted anything about my qualification on this site.

Stop telling lies.

I still cant get over the fact that the point i keep missing is that the OP saw the sunday menus out but thought they were left out by mistake or laziness and never thought to ask why or even read the menu that had the bank holiday exclusion printed on it.
The ops guests also never looked at the menu.
The OP has admitted it was their mistake.

It was a mistake in that it caused an unfortunate situation. In legal terms it was not a mistake because the company had made an offer to treat and that offer had been accepted on the clearly stated terms.

NBLondon

I said

NBLondon wrote: »

Is there so much demand for carvery on Sundays that Toby charge more for the same food and can get away with it? What other restaurant does this?

MarkLS12 wrote: »

I thought it was fairly common to have special menus and different prices on Sundays.

goater78 wrote: »

Sunday is the traditional "Sunday Roast Day". So I imagine they are busier on a Sunday which is why they are more expensive. I'm not certain as i've only ever been to 1 of these places (and that was ten year ago), but I believe there is more choice of meats on a Sunday? Maybe a better vegetable selection?

If it was a different, better menu on a Sunday for a higher price that would make sense. Having the Sunday menu on a Bank Holiday because they expect more custom (family gatherings?) makes sense too.

I still think the waiter should have reminded the customer that the Sunday menu and price were applicable on a Bank Holiday Monday.

pianoplayer also has a point about tourists not necessarily being aware of this. I've been caught out abroad by not knowing it was a public holiday and places were closed.

Take_it_like_a_man,_sonny

No further questions M'Laud

trukdiver

baza52 wrote: »

Ive seen takeaways that say "quality fish n chips"

That is ambiguous - it doesn't say whether they are "good quality" or "poor quality"