MSE News: Three to raise mobile prices

frazefast

Three are refusing to answer a very simple question which contradicts their current policy. I dare them to move my account to a debt collector

System

frazefast wrote: »

Three are refusing to answer a very simple question which contradicts their current policy. I dare them to move my account to a debt collector

the thing is, from talking with the CAB and from past experience, they really would have no qualms in doing so. I strongly advise you to visit your nearest CAB and get a clear resolution rather than let them sell it to an agency. you don't need that hanging round your neck. any agency they sell it to would care far less about your personal circumstances and you would have not much recourse other than a lawyer/solicitor.

if you don't already have a blip on your credit rating, it's not something to be cavalier about. I was refused for a basic current account at the co-op bank. this is due to a similar type of debt. it can be a real pain in the backside and close a lot of doors.

frazefast

They can't move it to an agency whilst the account is still in dispute.

System

frazefast wrote: »

They can't move it to an agency whilst the account is still in dispute.

Oh I didn't know that, that is useful to know! thanks.

aldredd

frazefast wrote: »

They can't move it to an agency whilst the account is still in dispute.

they 'can't' - but they still do.

NorthWest_2

I do not know whether this has been posted here earlier or discussed but I recommend to the forum members to try.

An Oxford University academic is locked in a battle of wits with one of Britain’s biggest companies over the small print in a contract, which he believes could offer hope for millions of mobile phone customers.

Andrew Dyson, a tutor in contract law at Corpus Christi College. Mr Dyson, a Three customer, decided to scrutinise the small print of his contract and claims that, unlike its rivals Everything Everywhere, O2 and Vodafone, Three has made a drafting mistake which means its customers can jettison their contracts, keep their phones and move to a cheaper tariff.

At the heart of his case, which he has set out in an 11-page paper published online, is a clause in Three’s terms and conditions, 10.1-(d) which allows customers to cancel within one month if there are “any variations to your agreement which are likely to be detrimental to you”.

Although Three’s price rise is only a shade above April’s 3.5 per cent rise in RPI, and works out at only 50p to £2 a month extra, Mr Dyson believes it allows dissatisfied customers to dump their packages without paying a hefty cancellation fee.

For details visit "independent.co.uk" website and search for

Oxford don's legal fight over price rise signals trouble for phone giant