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Orange problems

barleymo · 2007-03-08 09:17:48

Orange supposedly provide a Talk service (free calls huh) with their braodband package. AVOID LIKE THE PLAGUE. THE LIVEBOX IS A NIGHTMARE, AND THE TALK SERVICE (BY THEIR OWN ADMISSION) WORKS FOR VERY FEW PEOPLE. 14 PHONE CALLS LATER AND THER SERVICE IS NO NEARER TO WORKING NOW THEN IT WAS ON THE DAY I GOT THE LIVEBOX.…

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chickflick Posts: 884 Forumite

13 May 2007 at 1:10PM

i am now with orange after bt cheating me out of money AGAIN lol, ornage i have nt had noooooo problems, now pay £19.99 a month for broadband after changing from the £14.99 a month and also got a free freeview box.

feb wins, head badminton kit, 250g sea salt scrub

prizes £32.99 :j

0
valli2 Posts: 69 Forumite

14 May 2007 at 9:15PM

Check out OrangeProblems site there is 3,000 members there, ive experienced orange if you have problems their customer service is the worst ive ever experienced they made it as awkward as possible to get a MAC to leave i had to get it through the ISPA check other forums before you sign up.

*Steve*
With be*
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borderlakland Posts: 772 Forumite

14 May 2007 at 10:24PM

:mad: as far as broadband goes had no probs with orange but we signed up2 there unlimited package have been online for over a month and no free phone calls :mad: keep getting passed from dept to dept with lots of false promises their technical support is absolute crap!!:mad: last promise 2night is 24 hrs and it will be working after then i am going to take it further(not with orange as have tried this sev times) with cab or any regulators i can hassle as they are offering a service they are not delivering. i would advise anyone thinking bout changing to ornge to think twice (or mayb 6 ) times:mad:

Lead us not into temptation...

just tell us where it is and we'll find it....
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lucy_w86 Posts: 827 Forumite

16 May 2007 at 4:58PM

we have been signed up to orange broadband for nearly 3 months and the last few days we have had problems connecting to the interenet.

The two green lights on the modem are solid but one minute it works and the next (especially in the evening), it doesnt.

Error 0718 - cannot connect to remote computer. connection terminated

I have spoken to orange twice in 3 days and they keep saying, leave it until tomorrow and try again. ITS NOT WORKING.

£0.50p per minute to call. £14.99 a month and for what????

Is there any way of leaving them early?

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valli2 Posts: 69 Forumite

17 May 2007 at 5:17PM

Check out OrangeProblems (totally independent from Orange)there 3,000 there with similar problems there will be someone there more likely that can advise you

*Steve*
With be*
0

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