Mortgage Exit Fee Lender Table

vickieg_2

Hello everyone,

Just had to register so that I could post this on the site as I was so excited and amazed.

I read about the reclaiming mortgage exit fees. We changed lenders 2 years ago and I did not have any of the details but I adapted the "militant approach" standard letter and missed out the interest part and the figures of how much I had been charged. Within 2 days Bristol and West have replied and quoted the charges in place when I took out the mortgage and the charge I paid on redemption and have offered to pay me the difference £57.50. All for the cost of a stamp.

Thanks Martin

vickieg_2

I just wanted to let everyone know that I wrote to the Bristol and West at the end of last week using Martins standard letter from the address on Martins list and have today received a reply from them with an offer to pay the difference between the amount given in the mortgage offer letter and the amount paid at redemption.

A refund of £57.50 all for the price of a stamp.

Old_dog_learns_new_tricks

Helpful staff at Hinckley and Rugby Building Society enabled my wife and I to claim a total of £133.50 which included interest. Charges in 1998 when we took out the loan were £75 and we were overcharged by £120 in 2006 when we redeemed the mortgage. The overcharge (£120) and interest (£13.50) were readily offered after a brief telephone call to the society.

wilden36

:beer:

MSE_Wendy wrote: »

This discussion is to report changes, updates and errors to the Mortgage Exit Fee lender table in relation to the

Mortgage Fees Article

To report please click reply

Another successful reclaim of Mortgage Fees. A refund from Nationwide this morning for £90.00 A big thank you to Martin's Money Tips

wilden36

Received a nice Christmas pressie from Nationwide for £90.00. It only cost me a second class stamp last week. Well done to Martin's Money Tips.

painted_scotty

I contacted HBOS to complain that I did not feel that their MEAF Fee of £75 and Deeds despatch fee represented the true administrative cost of these activities and, unless they could provide me with a breakdown of the costs, I would like them to return these fees to me. After receiving 2 letters saying that I hadn't a case, I received a longer third letter expalining why the fees were justified (but with no breakdown), and at the end "as a gesture of goodwill" they agreed to refund the total cost of the fees i.e. £125.

RESULT! Thanks Martin

davemonmouth

Just to let you know that your letter worked a treat for me in getting £150 fees back from Standard Life - I remember being furious at the time they introduced the fee and thought it was totally out of order to change the terms and conditions part way through a mortgage.

Anyway, I stuck in a request for £45 interest and they paid that as well, no questions asked.

Total of £195 back in less than 2 weeks. A definite result :beer:

Bargainetta

I am surprised to see that HSBC apparently do not charge a mortgage exit fee. In 1999 I changed my mortgage from HSBC to First Direct (which is owned by HSBC) because the interest rate for the phone bank was 0.5 less and it was much more convenient to just phone up to get chunks of mortgage paid off when I got a bonus, windfall etc. I definitely did incur a charge which I wasn't aware of until I went into the local HSBC branch to sign the paperwork and I seem to remember it was possibly as much as £200 which the bank manager assumed I would want added to the mortgage. I was a bit shocked and didn't disagree. However, some time later First Direct's mortgage department was disbanded and my mortgage was transferred back to HSBC this time without charge. My point is that it seems rather unfair to charge an exit fee when you are just moving to another company within the HSBC group. I emailed the bank about this but never got a reply or even acknowledgement.

MarkyMarkD

Well, for one thing it's not "unfair" to charge when you remortgage within the same group, it's a term of your contract irrespective of whom you remortgage to. And for another thing, are you sure that £200 wasn't a fee to First Direct for the new mortgage, rather than a fee to HSBC for redeeming the old one?

u123935

Address in the table appears to be wrong - tried it and got nowhere. Tried
National Westminster Home Loans
PO Box 156
Priory House
38 Colmore Circus Queensway
Birmingham B4 6AL
and it worked.Got a refund of £100 + £25 interest!