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Orchid V4, V4+ and Ranger 400 phone users - Discussion

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  • I am thinking about buying an orchid dialer

    Can someone let me know if its possible to use time of day routing to actually prevent a call to a given type of number being made at a certain time of the day ?

    For example block call attempts to 0870 numbers during peak hours
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Can someone let me know if its possible to use time of day routing to actually prevent a call to a given type of number being made at a certain time of the day ?
    For example block call attempts to 0870 numbers during peak hours
    Yes, but you'd have to be 'creative' with the programming.

    The software (CW Client) allows you to bar calls to certain numbers or to select Carriers over which they're routed during the Day, Evening and Weekend. I route 0870 calls via BT during the Day and 18185 Evenings and Weekends.

    The obvious way to prevent Daytime calls to 0870 numbers during the Day is to program them to use a 'Carrier' which will 'misroute' them. For example, making such calls route via 'Carrier' 1471 during the Day would have the effect of inserting a 1471 prefix (with the obvious result) and prevent them from proceeding.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • thanks for the reply

    before reading it I had been learning about the CW client this evening after receiving my dialer today & had come to the same conclusion i.e. use a non existant prefix carrier code to prevent the call from being successful

    shame the software only allows one "attribute" per routing code & not a different attribute depending on the time of day
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    before reading it I had been learning about the CW client this evening after receiving my dialer today & had come to the same conclusion i.e. use a non existant prefix carrier code to prevent the call from being successful
    But you can only use something from the drop-down list in the Carriers column (i.e you can't just make something up). As it happens, there are a lot there which would be suitable (would do nothing) if used as a prefix. 1471 just seemed logical to me and, when I checked, it was there!
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Heinz, can I ask a question?

    I think I alreday know the answer, do you have a list of carrier rules other than on the Client?

    I guess not as I did ask Orchid some time ago, but it would be quite a lot of help to be able to see/search the list rather than have to scroll through every time and miss what you are looking for, well I miss them myself.

    I have tried a few ways to copy it from the client but not managed it.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    No, I don't but, looking at post #221 (I was going to ask you how you did that but that's too far OT for here), I'm sure you'll find a way, if there is one.

    Scrolling through the other day though, I saw Toby has duplicated a heck of a lot of the Australian entries so I'm not sure I want a copy!
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Heinz wrote: »
    But you can only use something from the drop-down list in the Carriers column (i.e you can't just make something up). As it happens, there are a lot there which would be suitable (would do nothing) if used as a prefix. 1471 just seemed logical to me and, when I checked, it was there!

    yes I understand - thankfully 1471 should work - I guess I could have asked orchid to add one if there wasn't anything suitable

    My next task is to figure out if there is any way to bar all mobile calls except those to a select few of our friends and family - if all else fails I seem to vaguely recall reading ## overides the dialer & allows the call ?
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    yes I understand - thankfully 1471 should work - I guess I could have asked orchid to add one if there wasn't anything suitable

    My next task is to figure out if there is any way to bar all mobile calls except those to a select few of our friends and family - if all else fails I seem to vaguely recall reading ## overides the dialer & allows the call ?
    121 overrides the V4 & V4+ diallers.

    ## is the override code for V2s IIRC.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • grrrr ....

    trying to "force home" to program my dialer but (I think but am not sure that) the dialer cannot make the call because I have "national" calls disallowed with my PTNS (reason being that this forces me to use 18185 to make national calls)

    I assume I can reprogram the force home number (adding the 18185 prefix) from the keypad on my phone ?

    If so how

    Lets see if I can figure it out from the advanced user guide before someone tells me here, lol

    regards
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Lets see if I can figure it out from the advanced user guide before someone tells me here, lol
    I love a challenge: * * # 0000 * 1818501536272200 * 1

    http://www.orchid-telecom.com/Ver4UG.pdf
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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