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NATWEST PPI Can anyone advise please.

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Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    MBNA/Virgin card that charged me x% of an outstanding balance as a PPI per month until I had it removed after about 6 months, would this qualify too ?
    If you have the card number then yes, if you have reasons for mis sell, remember PPI on a CC is not front loaded like the Loans so do not use this as a reason.
    look here for reasons for mis sell for a Card.
    http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step2
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I am in the same boat with car loans

    Is Natwest the bank that you have a bank account with? if it is they may have the DD details for the car loans, this will show the account numbers, for this PPI you would have to do a mis sell to the car dealer, if you are not sure you had PPI on these car loans then do a Sar to the dealer to get all the info they hold on you.
    https://forums.moneysavingexpert.com/discussion/1475553

    This will cost you £10 but should get all the info you need, this will work for any other Loans and Credit cards you may have that you do not have info for, if you had a Loan and a card with the same bank then one Sar will do the job if you ask for all info they hold on you.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Sorry to throw a load of questions out there, I just get up in the morning and work hard and come home, my financial accumen is not great and this is the 1st step on the ladder to finding out if I can reclaim monies that may have been mis sold and of no use.
    We are all the same on this site, you do not get to know anything unless you ask and there is never a stupid question so ask away all you like, lets get this claiming on the road.
  • Hi Amersall, your a wonderful human being and your help so far is greatly appreciated sorry i cannot respond often due to family and not always able to get on the laptop but i will always post when i can.

    Natwest have a PPI service you can ring of their own, would you reccommend me ringing them tomorrow and asking them simply "Hi, I have numerous loans with Natwest both settled and running, also a mortgage that has been remortgaged and a visa settled last year, I know I have paid PPI on some/most of them but due to lack of documentation I cannot verify what/how much as yet, can you advise me if I am eligible to claim ? " would that be a good starter, or is it better to get a SAR first from them for all my accounts with them ? My Dad said to ask for a one 2 one meeting to query my claim and to ask them what I am owed, if any, and do they have to be totally honest and tell me everything ?

    DO they have to add interest for any ?

    Can they say, "you signed for it so its your own bed to lie in" ?

    I am self employed so the cover I suspect would never have worked for me as I cant lose my job just work would dry up, as it has, can they say tough ?

    I was injured at work in 2006 and off for 3 months but had to struggle paying the mortgage but have MRP protection, should this have been activated or is it likely itll be a policy that requires me to be off 3-6 months before it can be activated ?

    Sorry for all the questions my mind is racing and not being the cleverest when it comes to knowing what I have/entitled too is i bet hard to answer especially when i do not possess a lot of paperwork or factual info to offer at present.

    I was very stupid when younger and went from car to car every 4 months or so, my own doing do not need anyone saying reap what you sow, the debt is my actions and responsibility to get out of, but fairly.

    Which steps would you say best to take starting Monday, contact PPI Natwest or get the SAR first then ask for a meeting to discuss ?

    I remember being told scare stories in the bank when applying for loans what could happen if i lost my job but being young n nieve I always thought these earnings would continue the term of the loan at least and before a recession and personal injury (claim was won) im not playing the violin on myself by a long chalk, just would like to know how to get back what could aid me if entitled to it at least.

    Very impressed with this site so far and cant thank enough those who have advised, the world does have some really nice genuine people and the help is greatly appreciated.
  • Id also taken endless car loans with BMWx3, VW, Honda, Alphera, Black Horse, MBNA/Virgin that have been settled by Natwest loans, some I am sure had PPI on and some I know didnt, its sifting through and finding out who and which, obv if I only had a car loan 4 months then settled id only be entitled to 4 months rebate wouldnt I ?

    Its scary what position I put myself in, few reasons why I did what I did but Ive never once had any advice on what to do and being young and stupid you always see things thru rose tinted glasses and never see what could happen, but has.

    Thanks guys n girls.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hi Amersall, your a wonderful human being and your help so far is greatly appreciated
    Thank you so much :o:o you have made me blush :D

    It does not matter how often you get on here as long as you make the claim yourself :p

    The Mortgage question I would post here

    http://forums.moneysavingexpert.com/forumdisplay.php?f=187
    They know more regarding Mortgage PPI and will let you know if you have a claim.
    Natwest have a PPI service you can ring of their own, would you reccommend me ringing them tomorrow and asking them simply "Hi, I have numerous loans with Natwest both settled and running,
    As you have one Loan running they should find you from this, give the account number of the Loan and ask them to look at the others you had, do this on the phone tomorrow, the reason for mis sell on those will be the Front loaded one, this was in effect a Loan on the Loan that you paid back over the Loan term with Interest.
    DO they have to add interest for any ?
    They cannot charge you any more Interest.
    Can they say, "you signed for it so its your own bed to lie in"
    They could, but the front loaded PPI is the most upheld of all PPI reclaims so make sure you stress this, if they come back and say "get lost" then we take it from there, hopefully they won't.
    I was injured at work in 2006 and off for 3 months but had to struggle paying the mortgage but have MRP protection, should this have been activated or is it likely itll be a policy that requires me to be off 3-6 months before it can be activated ?
    It is possible this is the case, post your Mortgage question on the link I gave they will help you more.
    contact PPI Natwest or get the SAR first then ask for a meeting to discuss ?
    As you have a Loan number that is all you need to do the claim over the phone, there should be no need to do the Sar at this stage and there is no point going in to talk to someone, unless the going gets tough !:D
    Very impressed with this site so far and cant thank enough those who have advised, the world does have some really nice genuine people and the help is greatly appreciated

    Thank you, we all try our best on here and we are a nice bunch all in all :D
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Id also taken endless car loans with BMWx3, VW, Honda, Alphera, Black Horse, MBNA/Virgin that have been settled by Natwest loans, some I am sure had PPI on and some I know didnt, its sifting through and finding out who and which, obv if I only had a car loan 4 months then settled id only be entitled to 4 months rebate wouldnt I
    See what info you do have regarding these and we will take it from there.
    When a Loan is repaid or settled early, you will get the whole PPI amount back, when you settled the Loan you would have been given a rebate of PPI for early settlement but the rest of the PPI you will have paid back to the Loan, that is why you get the whole PPI back if you win and they take any rebates back that they gave you on settlement.

    The Loan that is still running, if you win redress, they will take the whole PPI amount off the Loan balance, your monthly Loan payment will go down by the PPI monthly amount and they give you back the monthly PPI payments that you have made to date back.
  • The BMW, VW, Honda, Black Horse loans for cars that I had have all ended now, my credit report states when they were settled and how long they ran for and the monthly repayment.

    I know some had PPI and some didnt, do I need to write to all of them as I do not have the account numbers, or can my bank give me all the account numbers in one hit saving writing to them all ?

    When you say front loaded PPI I dont understand what that is, I have as far as I know always had one DD go out each month say for £400 and part of that was about £45 PPI or another abbrv they use for the same product and this went out each n every month, this is where it gets tricky because a lot of these car loans were paid off with the bigger Natwest loans which also I want to see if PPI can be reclaimed.

    Some of the loans I have, the information states what I am borrowing and relevant charges for certain things but there are no dates on many of them so I cannot figure which way around and which loan repaid the t'other one so I dont want to sound like somebody who does not have a clue whats going on in their finances when I ring the PPI team (even though they and everyone else would be correct....I do not know, I just work hard and pay out).

    So if a loan has an Insurance Loan Protector added into the total price is this the PPI i need to reclaim ?

    Thanks once again and for giving up your time on a weekend, if im honest im terrified of ringing tomorrow, im not a nervous person by any stretch but when the money I could recoup could sort my life out its a massive pressure I do not want to screw up by not knowing fully what I am talking about, see if I ring tomorrow my opening words would be like...

    "Oh Hello there, my name is xxxx xxxxx (be funny if my name actually was a load of X's eh lol) I have been a customer with Natwest for over 10 years now and basically I am ringing to find out if searches can be made into loans I have had and still have with yourselves into PPI payments I have made on these loans and what is reclaimable due to the fact cover the PPI offered and what I paid for was not sold correctly to me, I only have a couple of account numbers but I have had a lot of credit finance from Natwest and wish each and every item to be investigated and myself contacted to inform me of what is owing, if any, to myself in claims, also a Visa I paid off last year needs checking too and on my Mortgage I have MRP repayments to cover me, does this offer the cover I have been led to beleive it does and if not then am I entitled to refunds ?"

    This is likely how id speak to them, is that right or too poor ?

    Perhaps you could give me an idea what to say, thanks : )
  • Whenever ive paid for cars and loans its all been one payment out of my bank there was never a seperate one for insurance as far as I am aware but the breakdown on the forms shows a % of the total monthly charge was for an insurance loan protector, a few of the loans range from £6990 to £2100 in Insurance and these were settled and replaced by bigger loans (and smaller nooses) just to make clear if it didnt in my previous post minutes ago.
  • Banana_Hammock
    Banana_Hammock Posts: 117 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    Hi,

    I telephoned Natwest yesterday and after being passed around 3-4 different departments I managed to speak to my banking relationship managers assistant and I asked about the Insurance Loan protectors that I had been paying on at least 4 loans, she confirmed they were PPI and what I needed to now do was to contact the Data Protection Manager at RBS in Edinburgh and request my Records so I can see what I have had running with Natwest and what was paid, also spoke to another very helpful Natwest gentleman who said I also need to send a letter to Natwest's financial records who keep all copies of anything you have ever taken out with them to chase PPI but he did advise many people were doing this so it could take upto 6 weeks to get back (both data prtoection and natwest record sound same dont they ? id be getting the same thing off both).

    Anyhow after downloading my Credit Report from Experian and with what limited documuments I have I managed to match loans shown on my CR by their payments to documents I have, so after checking all my loans I have found PPI paid on 4 of them.

    Loan 1, 27 x £99.58 per month of PPI Insurance Loan Protector (27 being the amount of months til the loan was settled)

    Loan 2, 14 x £105.78 per month of PPI Insurance Loan Protector

    Loan 3, £29.16 per month of PPI ILP but I cannot find out yet how long it ran for.

    Loan 4, £56.26 per month of PPI ILP again cant see how long it ran for.

    So, so far thats over £4200 alone what I can prove was paid out by myself just on 2 loans, never mind the other 2 added, what I need to find out now is if when the loans were settled, was the PPI that was leftover settled also ?

    Or when a loan is settled does the PPI get stopped from the date you choose to settle and the final total settlement figure is just the remaining loan you owe plus interest claculated upto that date ?

    Im certainly not getting giddy about what I am owed but what am I actually entitled to reclaim ? Can i get back the PPI for every month that I paid it in full ?

    Does the bank have to repay interest on it too, I heard it was 8% ?

    Could the Bank fob me off and just make any derisory offer for what I am owed with a take it or leave it offer ?

    And all this and Ive then got to chase up PPI on my old car loans and credit card too.

    Thanks for listening, feedback would be great.
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