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refund from myloan.co.uk??

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Comments

  • rainbow_chaser
    rainbow_chaser Posts: 5 Forumite
    edited 22 April 2013 at 8:32PM
    Thanks nice to talk it out. Do you know though, not sure I wouldn't have been fooled. I have scoured the terms and conditions and the guy that runs this, reported to be Australian Playboy, Gregory Cox, has an MO as long as your arm. Many bloggers have said they all thought they had been offered a loan. One eagle eyed applicant noticed a switch to a different window and cancelled application - was still charged for nothing. Nothing in the terms and conditions to indicate others can take fees at will and without notification (who would agree if they read it). Offer a, 3 month no loan, return on admin. fee of £69.99 after six month period for processing. Likely to be out of business by then as many of connected sites appear to be folding now. Website 'can you trust them' offer a service to help people get their money back with league table of rogues. What a wonderful world!!

    PS so glad you are better after having a bout of the conservatives.
  • michael1983l
    michael1983l Posts: 1,916 Forumite
    Regardless of how they tell you or if they even tell you, this should not be legal. It is too open to abuse as has been seen here.

    Here's a question.

    Has anybody ever had a loan paid out that they obtained through this company?
  • idiot2012
    idiot2012 Posts: 9 Forumite
    Hi people.
    I have been very stupid and signed up with myloan. today.
    I had a suspicion they were dodgy when I signed up and got to the homepage. Anyway its my mistake and I have to deal with it.
    I signed up about an hour ago. What is the best thing to do now, to avoid the worst outcome?
    thanks
  • imoneyop
    imoneyop Posts: 970 Forumite
    idiot2012 wrote: »
    I had a suspicion they were dodgy when I signed up and got to the homepage.

    Yet you still blindly handed over your card details - you do appear to have picked an apt username :)
    idiot2012 wrote: »
    I signed up about an hour ago. What is the best thing to do now, to avoid the worst outcome?
    thanks

    Perhaps read the entire thread and it might give you an idea of how to get out of the situation (hint - ignore the muppets saying cancel your card) by cancelling your contract with the company.
  • idiot2012
    idiot2012 Posts: 9 Forumite
    Thanks. I know my username is something I deserve. So is it correct I have 14 days to cancel my contract to avoid the 69.99 charge?
    And how do you suggest I contact them phone or email. I just sent a message through their website but I am not sure I trust it.
  • imoneyop
    imoneyop Posts: 970 Forumite
    idiot2012 wrote: »
    And how do you suggest I contact them phone or email. I just sent a message through their website but I am not sure I trust it.

    The T&Cs of most websites of this kind tell you to write to a specific address (that means a proper letter not an email), so I would imagine that will be the case here - but read the T&Cs to be certain. Send it with proof of postage just in case.

    If you follow their instructions then they should refund you.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    idiot2012 wrote: »
    And how do you suggest I contact them phone or email. I just sent a message through their website but I am not sure I trust it.
    ask your parents, they will tell you about an old fashioned system which used to be popular.

    It includes bits of paper, big red cylinders with slots in the top and uniformed workers with cats
  • iolanthe07
    iolanthe07 Posts: 5,493 Forumite
    edited 12 May 2013 at 2:31PM
    These bottom feeders nearly always expect you to write and cancel the card - old fashioned snail mail. The T & C's on their website will probably tell you to do this, but check.
    I used to think that good grammar is important, but now I know that good wine is importanter.
  • idiot2012
    idiot2012 Posts: 9 Forumite
    "6. Cancellation
    Under the Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a full refund. If You wish to wish to cancel your application, You must write to Us. In this event We will refund your fee within 30 days of the date of which We receive your written request to cancel your application. If you would like to cancel You must inform Us in writing by email to [EMAIL="customerservices@myloan.co.uk"]customerservices@myloan.co.uk[/EMAIL] or by writing to My Loan, 5300 Lakeside, Cheadle Royal Business Park, Manchester, SK83GP"
  • imoneyop
    imoneyop Posts: 970 Forumite
    idiot2012 wrote: »
    "6. Cancellation
    Under the Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a full refund. If You wish to wish to cancel your application, You must write to Us. In this event We will refund your fee within 30 days of the date of which We receive your written request to cancel your application. If you would like to cancel You must inform Us in writing by email to [EMAIL="customerservices@myloan.co.uk"]customerservices@myloan.co.uk[/EMAIL] or by writing to My Loan, 5300 Lakeside, Cheadle Royal Business Park, Manchester, SK83GP"

    There you go then ,you now know what to do - although I'd be tempted to go for the post method as you can prove that you have cancelled.
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