Nationwide Mortgages - How long??

martan01

Congrats, I've got a valuation next week and hopefully an offer will follow shortly after.

Well done for persevering.

King street, I wish I had contracted you, it took 11 days in total for nationwide to book my survey and my original application was in July!

Cfaz

Hi,
Massively concerned as case is being delayed due to Technical faults on the system. Lead time described as 72hours for a fix, tracking team have now raised their 3rd ticket so a week has been lost without resolution. Apparently offer is merely waiting for an update on this fault. With a sensitive deadline for exchanging on new buy, very concerned we may lose the property due to this trivial issue.
Does anybody have any advice on escalation?

Thanks,
Chris

Odette

Cfaz wrote: »

Hi,
Massively concerned as case is being delayed due to Technical faults on the system. Lead time described as 72hours for a fix, tracking team have now raised their 3rd ticket so a week has been lost without resolution. Apparently offer is merely waiting for an update on this fault. With a sensitive deadline for exchanging on new buy, very concerned we may lose the property due to this trivial issue.
Does anybody have any advice on escalation?

Thanks,
Chris

How did you apply? Online?

Cfaz

Hi Odette,
Yes, this was an online application.
Thanks,
Chris

Jnewbie

As people seem to be coming to this thread for nationwide timescales I thought I would post my experience as a gauge for others. I am using an IFA and the property I'm buying is in West Kent.

30/08 - Applied and received decision in principle.
04/09 - Mortage formally applied for. (Text received)
06/09 - Employers reference requested. Fax returned same day.
10/09 - Valuation survey booked for 19/09. (Text received)

I will update as I go through the process.

cath708

Wow. I feel really lucky. I applied for my mortgage in branch last Tuesday and was accepted and got the text message the same day. The valuation was carried out a week to the day and formal offer has been confirmed the same day. They were very helpful in branch

Saints2011

Evening this is my current experience with Nationwide very happy so far.

AIP: 05/09/13 straight to accept, just wanted to see most current payslip
Application: 05/09/13
Valuation: 13/09/13 moved to 16/09/13 by seller

Living in the south of the country. Nationwide have kept me updated via texts / emails. I went through a independent mortgage advisor who was whole of market.

Fingers crossed for valuation.

Odette

Here is ours :

20/08/13 - AIP : Just asked for payslips.
21/08/13 : Valuation booked for 11/09/13.
During this time we submitted my OH payslip and saw searches for the mortgage on experian.
Today - Survey and Valuation - fingers crossed :T

martan01

My valuation is also today, though judging by my experiences to date the valuer will probably value the wrong house, nationwide will lose the paperwork, the whole case will be reassessed over a 48 hour period and a new valuation will be booked in three weeks from now.

Fingers crossed, I will call countrywide later to chase......

kingstreet

My latest submission was on Monday, 9 September.

Valuation is being done today. Employer's ref and letting agent ref requested, so I expect this one to drag a bit.