📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

17879818384413

Comments

  • HeavensDevil
    HeavensDevil Posts: 495 Forumite
    Big_Graeme wrote: »
    I'd re-read the brief, the last one I did you had to make the call and book the room for the relevant job window as soon as possible after you accepted the job.

    It may have changed however.

    It has changed :(

    From the brief:
    Please ensure that you set your assignment date for when your call is made. Once the MP3 file has been imported you will need to e-mail us using the details from ‘Any Questions’ section and advise of your ‘visit date’, which will then become your new assignment date.

    The MP3 file does appear to have been uploaded though, so hopefully everything will be OK - if the allocator actually checks and deals with his email! (He ignored one of mine recently, so I'm a bit worried there - I'll tell my friend to call him if he's not been in touch by about 4pm)
  • sparklysaver
    sparklysaver Posts: 392 Forumite
    Gaaah, just had emails from TNS saying all my receipt uploads to sassie have been rejected as illegible -- apparently they need to be in PDF format now?

    Can anyone tell me how to make PDFs without spending money??? Just converted one with a free converter but I need to wait 30 mins before I can do another one.

    Bah. Technology.
  • N.I.M
    N.I.M Posts: 2,248 Forumite
    Gaaah, just had emails from TNS saying all my receipt uploads to sassie have been rejected as illegible -- apparently they need to be in PDF format now?

    Can anyone tell me how to make PDFs without spending money??? Just converted one with a free converter but I need to wait 30 mins before I can do another one.

    Bah. Technology.

    View through googledoc and print it to PDF. Alternatively many scanners create PDFs as standard
    This was 6 months out of date so I've changed it.
    :j:j:j:j
  • sparklysaver
    sparklysaver Posts: 392 Forumite
    Thanks. Will have a go with the scanner first, that would be easiest if I can do that.
  • HeavensDevil
    HeavensDevil Posts: 495 Forumite
    Gaaah, just had emails from TNS saying all my receipt uploads to sassie have been rejected as illegible -- apparently they need to be in PDF format now?

    Can anyone tell me how to make PDFs without spending money??? Just converted one with a free converter but I need to wait 30 mins before I can do another one.

    Bah. Technology.

    http://www.dopdf.com/quick-download.php

    It basically installs itself as a printer - so you go to your photo, click print, choose doPDF as your printer and click OK (it doesn't literally print anything), it then comes up with a box where you choose what to call your file and where to save it, click OK and voila! PDF. :)
  • System
    System Posts: 178,355 Community Admin
    10,000 Posts Photogenic Name Dropper
    Gaaah, just had emails from TNS saying all my receipt uploads to sassie have been rejected as illegible -- apparently they need to be in PDF format now?

    Can anyone tell me how to make PDFs without spending money??? Just converted one with a free converter but I need to wait 30 mins before I can do another one.

    Bah. Technology.

    I used this (no need to download anything, simple and easy)
    http://www.freepdfconvert.com/

    you don't need to enter your email
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • sparklysaver
    sparklysaver Posts: 392 Forumite
    Thanks all. Can't get my scanner to do it directly (who'd have thought a £30 printer/scanner wouldn't come with options, eh?!?) so am trying the alternatives.

    I want my toilet roll reimbursed, dammit! :D
  • TractorGirl327
    TractorGirl327 Posts: 4,077 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Gaaah, just had emails from TNS saying all my receipt uploads to sassie have been rejected as illegible -- apparently they need to be in PDF format now?

    Can anyone tell me how to make PDFs without spending money??? Just converted one with a free converter but I need to wait 30 mins before I can do another one.

    Bah. Technology.
    http://www.dopdf.com/quick-download.php

    It basically installs itself as a printer - so you go to your photo, click print, choose doPDF as your printer and click OK (it doesn't literally print anything), it then comes up with a box where you choose what to call your file and where to save it, click OK and voila! PDF. :)
    I used this (no need to download anything, simple and easy)
    http://www.freepdfconvert.com/

    you don't need to enter your email

    Yes I got the same email. Bloody annoyed. I have been sending them receipts in JPG format for years. Other companies use Sassie and accept JPGs. Why do they have to make it so difficult for us??
    Thanks HD and Berb for the links above. Will have a play when I get home.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • HeavensDevil
    HeavensDevil Posts: 495 Forumite
    Yes I got the same email. Bloody annoyed. I have been sending them receipts in JPG format for years. Other companies use Sassie and accept JPGs. Why do they have to make it so difficult for us??
    Thanks HD and Berb for the links above. Will have a play when I get home.

    Too right! I wondered that as well. Take it you didn't do their mortgage job? 16 scans I had to do! Then 16 crops (because the crappy old work scanner scans EVERYTHING, including the machinery!), 16 uploads to my home email address, 16 downloads and PDF conversions... Had the same thing with their phone shop visits, for one of them I had to go through the whole palaver for 22 pages of a questionnaire! Next time they've got a new project going on, I'm definitely going to ask if scanning's involved, so I know to give it a miss! :rotfl:
  • System
    System Posts: 178,355 Community Admin
    10,000 Posts Photogenic Name Dropper
    On the fast TNS supermarkets on Sassie system, there was a message and guide that the image upload had to be a PDF file to be fair to TNS, but it would be easier if this wasn't needed but I suppose thats what they want from us
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.4K Banking & Borrowing
  • 253.3K Reduce Debt & Boost Income
  • 453.8K Spending & Discounts
  • 244.4K Work, Benefits & Business
  • 599.6K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.