Mystery Shopping Thread 23 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

HeavensDevil

Big_Graeme wrote: »

Not quite as bad as shopping a Grassroots bank on Grassroots payday, busted big time.

Hence why I get my GfK and GR payments put into different banks than the ones I visit for them

mskitten2904

Big_Graeme wrote: »

Not quite as bad as shopping a Grassroots bank on Grassroots payday, busted big time.

Ouch indeed! But should they even be browsing your balance statements when you are only depositing money? I've paid into some who only look at the screen long enough to see your name and thank you using it and others seem to take an eternity sitting looking at the screen scrolling and clicking! :eek:

superliss

mskitten2904 wrote: »

Ouch indeed! But should they even be browsing your balance statements when you are only depositing money? I've paid into some who only look at the screen long enough to see your name and thank you using it and others seem to take an eternity sitting looking at the screen scrolling and clicking! :eek:

I suppose you could argue that if they see certain habits, ie consistantly depositing money, they may be able to offer you a high interest savings account? For some its being nosey for others its pro-active..

Has anyone been asked to fill in a brief customer survey form on the GFK bank jobs this week?

Skiergirl

superliss wrote: »

I suppose you could argue that if they see certain habits, ie consistantly depositing money, they may be able to offer you a high interest savings account? For some its being nosey for others its pro-active..

Has anyone been asked to fill in a brief customer survey form on the GFK bank jobs this week?

I've only done one and was told I may get a follow up phone call to assess their service, but no form.

TractorGirl327

mimi1234 wrote: »

Was that like the little cafe or is it a new client? Mimi loves fish. Mmmmm.

If you like fish look on MFers, posh fish restaurants on there. BLEUGH I hate fish unless it's got batter on it with chips!!!

mimi1234 wrote: »

GR pending for tomorrow (HSBC)

Oooh nice, thank you!!

N.I.M

What part of the world TG? I'm fish mad. Mind you I used to eat them within an hour of catching back home.

N.I.M

Reads like spam to me.

mskitten2904

N.I.M wrote: »

Reads like spam to me.

Not DP James is it? Pmsl x joking lol x

Has anyone done the "cheat" tests before? I think they would be quite mortifying wouldnt they?

marvellousaunt

So - who's done exit surveys?

Had a call from an MS company about doing them... rate seemed pretty good if you get over your 10 minimum. I've not done them before so the thought of giving up half a Saturday to stand inside a shop and try and pester people to answer questions when I know that I HATE that as a customer..... didn't appeal.

Just wondering if they're not as bad as I think though?

Boredupnorth

mskitten2904 wrote: »

Not DP James is it? Pmsl x joking lol x

Has anyone done the "cheat" tests before? I think they would be quite mortifying wouldnt they?

Not really, they are pretty straighforward