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Cleaner stealing things..?

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  • I would wait until you see her in person so you can see her reaction rather than talk over the phone, she may not have answered because she might think you are on to her
  • You need to re contact the agency. Ask if/has she worked for other families through them and if they had any complaints.

    Also ask if they verified the identity of her "references" Its very easy for a family or friend to call themselves Mr Bloggs and make up a pretense reference for someone.
  • whitewing
    whitewing Posts: 11,852 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I would report it to the police, definitely, based on the information given. And I would do that tonight.

    I know it's not a nice thing to have to do but it's the baking tray that did it for me.
    :heartsmil When you find people who not only tolerate your quirks but celebrate them with glad cries of "Me too!" be sure to cherish them. Because these weirdos are your true family.
  • pinkladyof66
    pinkladyof66 Posts: 1,829 Forumite
    i have a feeling as soon as she gets wind you have noticed them missing she will do a bunk ! she wont hang around to face the music. I would say nothing at this stage and leave it til the police knock on her door.



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  • ali-t
    ali-t Posts: 3,815 Forumite
    OP, I would check ebay and gumtree for the vouchers and jewellery and also phone round some of the pawnbrokers in your area as people who think they are invincible to steal £1800 worth of stuff from a flat are more likely to think they will get away with selling the stuff in obvious places.

    In the UK in the last month there are lots of listings on gumtree for john lewis vouchers, both in amounts for <£100 and for >£300

    Not all cleaners are bad. I had a fab one but she had a habit of moving things, I think to show that she was being thorough, and I often thought I had lost things but she had just moved them as she was very thorough in her job.
    If you always do what you have always done, you will always get what you always got!
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    that's because you are never there to make a mess lol

    You may be onto something there!

    Unfortunately, my husband and 19 year old son usually are.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
  • marywooyeah
    marywooyeah Posts: 2,670 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I had a cleaner for a while. She was a friend of mine. She nicked loads of my old childhood books. I was in her daughter's bedroom once saying goodnight and I saw them all on her shelf. I know they were mine because I used to have a nerdy way of sticking stickers on them when I was younger (I had a Dewey decimal/librarian obsession for a while :D) and you could still see all the stickers.

    I'm ashamed to admit I didn't tackle her about it but I did ditch her as a friend (she stopped cleaning for me by then).

    I hope you took the books back! OP I really feel for you what a horrible situation to be in, I think the cleaner didnt answer because she thinks you suspect her. I'd text back and say something like "yeah everythings fine just wondered if you could do an extra day tommorow?" so she comes round, then you and hubby can confront her!
  • T-Sil
    T-Sil Posts: 175 Forumite
    I think you are right - I have to detach myself from the situation and not worry about offending her.
    I am not great at confrontation, so I think my plan of action should be to call the agency tomorrow morning, make them aware of the situation and let them know I will be reporting it to the police.

    Thanks
  • pinkladyof66
    pinkladyof66 Posts: 1,829 Forumite
    T-Sil wrote: »
    I think you are right - I have to detach myself from the situation and not worry about offending her.
    I am not great at confrontation, so I think my plan of action should be to call the agency tomorrow morning, make them aware of the situation and let them know I will be reporting it to the police.

    Thanks

    That would be good i seriously dont think you should speak to her to warn her it wouldnt be good - I am sure she wont hang around.



    Make £200 by end of January... £20.42/£200
    Grocery Challenge £200 pm Jan £0/£200
    January no spend days - 1/31
  • go_cat
    go_cat Posts: 2,509 Forumite
    I've been Money Tipped!
    Have you considered she may have friends / boyfriens in the house who may have took the stuff.

    Personally i would lay a honey trap - leave a £10 note on a table somewhere - if it disappears you know she has taken it and its not you going mad - ideally as others have said set up covert cameras.

    The problem is you will never trust her while you suspect her
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