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Petition for experian to stop ripping customers off.

Who has had enough of these credit reference agencies ripping off the general public.
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Comments

  • Paul_01
    Paul_01 Posts: 408 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Your post means little without some details as to what you think the CRA's are doing to rip us all off.......
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have to provide a statutory report for £2.
    Why is that a rip off?

    If you voluntarily chose to pay them more money as a competant adult then I'd call that a choice not a rip-off.
  • Tixy
    Tixy Posts: 31,455 Forumite
    £2 to get a copy of the data they hold on me?
    Not a bad deal considering any other organisation can charge £10 under the data protection act.

    That said the £14.99 monthly subscription is IMO a rip off, but then there is no reason anyone should subscribe to that and pay that amount. Some people seem not to mind paying over the odds for all sorts of things.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • Paul_01
    Paul_01 Posts: 408 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    As stated above, they can charge what they want for their own 'products'. If you don't believe it to be value then you don't buy.

    You can access your file whenever you want for a more than reasonable £2.

    Where's the rip-off?
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    Agree the £2 is not a rip off granted, but many thousands out there are probably unaware of this facility.
    I Only use statutory data maybe once or twice a year so yes being on a moneysaving forum many people won't see it as a rip off, but not every credit expert member is on here to know this.
    Not started this post off to cause arguments I just want to see how experian can justify charging customers this money when we make the banks money, experian then charge the bank, then experian charge us.
  • piglet39
    piglet39 Posts: 301 Forumite
    To repeat others and add my twopence worth!

    They make it very clear on the website that a statutory report is available for £2.00. Without wishing to sound patronising I feel that most people, whether on MSE or not, would be clued up enough to appreciate that paying £6.99/£14.99 or whatever deal they have is purely for the convenience of being able to log in whenever and do indeed realise that a stutotory report would give the same information.

    Piglet
    LBM Nov 07
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  • daveboy
    daveboy Posts: 1,400 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There's a few clueless people on here that use this 'service'.

    I've lost count of the number of posts/threads I've read going on about "why have I been turned down for a credit card/loan/mortgage when my Experian credit score is the highest possible."

    Some people have much more money than common sense.
  • KingElvis
    KingElvis Posts: 4,100 Forumite
    Their "scores" and other such shizzle are the modern version of snake oil and they are borderline crooks how they sell these miserable "products"

    The £2 report the provide is useful and a fair price......if you ever give them control of the pricing though, expect pain.
    "We want the finest wines available to humanity, we want them here, and we want them now!"
  • marvin
    marvin Posts: 2,187 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    daveboy wrote: »
    There's a few clueless people on here that use this 'service'.

    I've lost count of the number of posts/threads I've read going on about "why have I been turned down for a credit card/loan/mortgage when my Experian credit score is the highest possible."

    Some people have much more money than common sense.

    You can of course get a month free and cashback
    I started with nothing and I am proud to say I still have most of it left.
  • wiseshark
    wiseshark Posts: 288 Forumite
    Although only £2 and yes very helpful, Experian and the other
    CRA do take rather a long time to send out those reports. I have waited over two weeks in the past for mine.

    I particularly dislike the way they keep banging on about identity fraud. It's just scaremongering. Pure and simple.

    Then again, good luck to them, they are after all in the business to make money. Just take their scores and matches at face value.;)
    You may question anything I say. Just be polite, otherwise you go straight on to my Ignore List, which funds a good old fashioned knees-up every Xmas. Cheers;)
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