Anyone had their interest from Halifax yet?

4$£&*(£$&*(!

Yes they should be able to tell you, I called them myself for this reason today.

Oddly enough, my account is still showing 3% interest and hasn't dropped down. Man on the phone said my account matures tomorrow as its anniversary is on 11/4, even when the online bank shows I made my opening deposit on 6/4. Very odd.

Also I dropped in my Santander transfer form on Saturday, I hope this doesn't get processed too quickly at this stage if Halifax are saying the account has not yet matured. I know that is a fast turnaround, but when I did my last transfer form (all but £1 moved in order to keep the Halifax account open for the extra interest) that was received by Santander on the Friday and Halifax had taken the money out the following Tuesday. Things do seem to move that fast.

coldstreamalways

I have had no interest since I opened my account (transfer in from HSBC @0.1% to Hfx @ 4.3%).
Will I get the interest on the anniversary of opening or after the fix (which is three years) ends?

Many thanks

Mr_ChriZ

Mr_ChriZ wrote: »

So am I the only one where they've completely cocked up?

I transferred in 16k on October the 13th and it's paid in a measly £39 pounds today....

I'm so fed up of Halifax. As soon as this is sorted I'm out of there.
I just have problem after problem with them.

I spoke to Halifax today and they've concluded that they messed up somewhere. They reckon the actual interest should have been 2.7%....
I'm sure it was more than this but I've no proof either way...
In any case I'm just glad they're going to add an additional £180 that went missing!

Deru

First interest of £89 received on the 5th. I just had another Interest Credit of 2.19 dead on 11th, which is the maturity date. This will be the .2% for me.

My account now shows 0.5% so yep, the .2 is a separate credit.

LuSiVe

But I wonder if it would be a separate credit if due on the same day ... I'm going to have to give up and ring them ;(

Deru

Hold times are 10+ minutes. Best to call 8am or whenever their lines open.

I called just to redesignate my account. Turns out, I can do it online...even that's going to to take 5 (working?) days.

Cappsy

First interest received on 5th April
ISA maturity date 11th April
Had second lot of interest added today 12th April within a tenner of what was expected (only drip fed last year's contribution so slightly complicated the calculation).

4$£&*(£$&*(!

Received two letters yesterday and today. One is my annual statement, shows main interest paid 5/4/12, then about 20p on 10/4, then on 16/4 it shows 3p interest and the next line says 'closed account 14/4'.

(I transferred all my money out apart from £1 at the end of March, keeping the £1 in to qualify for the extra .2%, then put in another transfer request to close the account just after one year anniversary to make sure I got the extra .2%).

Then I have another letter dated 12/4 saying I'm owed about £30 as my extra .2% (this isn't mentioned on my statement), and it says this will be paid into the account on its next interest due date.

What is likely to happen here then? They knew about the extra interest on 12/4 but my account is showing as closed on 14/4 - will they send the extra interest to my new ISA provider?

highet

shambles-interested credited on 5th - account ''matured'' on 18th after 1 year and further interest paid on 19th - phoned yesterday and was told interest on 19th was both accrued interest from 5th to 18th and 0.2% reward payment in one despite t+c's clearly stating reward will be paid separately - as i paid various sums in over the year it is very difficult to work out if interest correct - tempted to make formal complaint asking for proper breakdown of interest payment

DragonQ

I received a letter today, two weeks after requesting a break-down of my ISA interest cos I reckon it's £10 short. The letter is two sentences telling me how much interest I received, with no breakdown at all!

Called Halifax to moan, got put on hold for 10 minutes whilst the advisor was speaking to some specialist team, then she hung up. I called again, complained about this and was told that I needed to go into branch to investigate because the account was closed and they couldn't access the account's details over the phone.

Went to branch, was told that the 0.2% bonus is on the interest, not the full amount in the account. I told the guy this was rubbish and he said he'd get his manager to call head office to look into my account. I'll apparently be called by Monday. Halifax have never called me, despite promising to do so twice in the past, so I'm sceptical.

So I called, was told I they could only tell me via a letter, called again and got told to go to branch, then went to branch and said they needed to call head office. Why couldn't I just be told to do that in the first place??

This 0.2% bonus is as much of a shambles as I expected it to be.