MSE News: TalkTalk raises prices for millions

macman

POPPYOSCAR wrote: »

Along the same lines have just had price hike by T mobile.

How is it that although you have a contract at an agreed price they can still put prices up in line with inflation(they do not tell you that when you take it out do they!) I know it will be in the small print somewhere.

I think if they increase the price at all you should also be able to come out of the contract without penalty.

Because it's not a fixed price contract-they can raise the price as high as they like the day afer you commence your contract. However if they raise it by more than the rate of inflation, then that is a detrimental change of terms and you can leave without penalty.
Telcoms contracts are never fixed price.

POPPYOSCAR

macman wrote: »

Because it's not a fixed price contract-they can raise the price as high as they like the day afer you commence your contract. However if they raise it by more than the rate of inflation, then that is a detrimental change of terms and you can leave without penalty.
Telcoms contracts are never fixed price.

????

Yes is that not what I more or less said??

You take out a 'contract' at an 'agreed' price and I think that agreed price should stay until the end of your contract, I do not think it is fair that they are allowed to increase it by inflation and you still have to stay in the contract. At no time while taking out said contract do they ever tell you the price is subject to change and I think they should have to tell you that.

I have been with T Mobile for many years and this is the first time this has ever happened to me.

NittyGritty

also have you noticed about t mobile they have charged the 3.7% on the full price of your contract, and not for those who have a discount, for example, full contract costs £20.50, you have a discount of lets say £10 they should charge the 3.7% on the discounted/loyalty price.

macman

POPPYOSCAR wrote: »

????

Yes is that not what I more or less said??

You take out a 'contract' at an 'agreed' price and I think that agreed price should stay until the end of your contract, I do not think it is fair that they are allowed to increase it by inflation and you still have to stay in the contract. At no time while taking out said contract do they ever tell you the price is subject to change and I think they should have to tell you that.

I have been with T Mobile for many years and this is the first time this has ever happened to me.

No, you don't. A variable price contract is what you have-that means that the price can change at any time. They didn't agree to hold the initial price for the duration of the minimum term-it can change at any time. There is no agreement on price whatsoever, except for the price on the day you agree the contract. Read the contract.

cdafonseca

last time my AOL raise my line rental they did not contact me so I call them and got 1 month free so I shall do the same again

alinwales

NittyGritty wrote: »

i know someone who as talk talk broadband and line rental, i take it they can only cancel the line rental and not broadband aswell since it doesnt affect broadband? am i right in thinking this?

how do you think the internet gets to the computer? via the telephone lines perhaps? If you use 'em you gotta pay for 'em.

macman

Not via the broadband fairy then?..

AHAR

NittyGritty wrote: »

i know someone who as talk talk broadband and line rental, i take it they can only cancel the line rental and not broadband aswell since it doesnt affect broadband? am i right in thinking this?

It's technically possible to have only broadband on a phone line with no telephone services but it isn't available in the UK.
http://en.wikipedia.org/wiki/Naked_DSL

You don't have to have both services from the same company though.

mcjordi

talktalk are LLU so yes you have to have both landland and broadband with them..
great my broadband with go up to 29 a month. robbing !!!!ers...

Newbie99989

Just got a letter from Talk Talk today stating that my monthly payment is increasing from £20.42 a month to £25 - that's quite a hike but from what I've been reading on different forums a lot different providers are doing the same.