EDF New tariif

mttylad

Using EDF's own calculator - Npower will save me £53 PA.

As an existing EDF customer I am considering changing to blue but might just jump ship to npower.

I wonder what the response will be if I ring EDF and discuss this with them - is there any haggling or additional discounts to be had through haggling to keep customers?
(Or do they just say - goodbye and thanks for all the fish?)

EDF is closed today so this wont be discussed with them until an evening this week.


Also - is Npowers CS any better than EDF? I have not had many issues apart from them trying to put the dd up above what it should be.

And what about the £46 I currently owe them - do I have to pay this off before changing to blue?

Terrylw1

I'm just waiting for the latest n misselling issues threads "EDF alerted me to a cheaper supplier, I switched and now I'm worse off!"

robt7893

mttylad wrote: »

Using EDF's own calculator - Npower will save me £53 PA.

As an existing EDF customer I am considering changing to blue but might just jump ship to npower.

I wonder what the response will be if I ring EDF and discuss this with them - is there any haggling or additional discounts to be had through haggling to keep customers?
(Or do they just say - goodbye and thanks for all the fish?)

EDF is closed today so this wont be discussed with them until an evening this week.

I came off the EDF Saver V8 which finished on 31st March, I asked for a loyalty bonus of some sort or other to stay with them but they said no then but you might have more luck? I moved onto there blue tariff as it was a lot easier than the hassle of switching also I think at that time I was going to save around £38 with N Power so decided to stay where I was. I do ok with EDF as long as you monitor your account on a regular basis, whenever I've phoned them up they have always corrected any wrongs straight away so no problems really I usually put my meter readings on line every two / three months so have to ring to correct the Standing Orders a couple of days after normally but hey It's only a Free phone call.

mttylad

Grrr.

Just off the phone with them. Well 20 minutes ago - after waiting 26 minutes.

Although the lady I spoke to was extremely nice and although not in tomorrow has made a note in her diary to do the calcs and give me a quote for blue.

Over the past couple of years, although not too dilligent at providing meter readings myself we must have had a meter reader around about 12 times at least. However she tells me that they do not have 12 months worth of actual readings - have to estimate it.

O got a load of speil about meter readers only sending 1 reading in and coincidentally it was the electric that was never sent in.

So if they cannot now tell me if I will save money being on Blue then....

How the heck can they have had an annual review and given me figures that tell me how much they think I will use next year AND put my DD up £20pm if they cannot tell how much I have used?

Methinks some smelly cows just walked past an open window.

P.S. I was told that if they cannot save me the £52 pa then they will not put me on that tarriff, if Npower is cheaper then I will be told to go with npower.

olivetti

Perhaps they realised how bad it was when they thought up the animated character, a turd:

http://youtu.be/XkqRbkLdiqc

mttylad

FWIW I changed to Blue as it is cheaper than the standard tariff and we will wait and see if npower come out with a better one that makes the hassle of switching worth it.

Although desoite EDF's quote saying that their recommended DD would be £83 they set it at £97 !!
Had to ring up and wait yet another 20+ mins to tell them to set it at exactly what they have quoted at. Grr.

Grrrr2 now I cannot even log into myedf due to how assanine their login security is if you have forgotten the password, they cannot reset your passowrd - they have to delete the web account and you re register.

hamski

Same thing happened to me told it would be £72 showed as £83 rang and complained went down to £72,then logged in,gave new meter readings payment then went down to £63 per month.????

Consumerist

Judging from the <noises coming for Centrica>, I think the EDF Blue+ tariff at its current rates is likely to be pulled before too much longer.

If you're interested, you might need to get in quickly.

mttylad

As long as current subscribers to it keep it....

Consumerist

mttylad wrote: »

As long as current subscribers to it keep it....

Yep. Once you're in, you're in.