Royal Mail Surveys rewarded with Stamps.

StumpyPumpy

They sent me an email saying they are currently having problems with their query system

[FONT=&quot]Currently we are experiencing problems resolving some types of query via the Royal Mail Survey website. Please do attempt to resolve queries via the website first. However, it is possible that for the next 1-2 weeks, you will receive a follow-up query via an email such as this. We would be grateful if you could click on the link in the email and select Confirm, Amend or Unsure as usual. [/FONT]

[FONT=&quot]They then went on to ask me to confirm the time of a delivery from back in the middle of April:eek: Sorry but I count myself lucky if my memory goes back as far as last week these days.

SP

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Fruit_and_Nut_Case

mum2one wrote: »

when it comes up as query just confirm that your posting was right, next time you enter the details you can change the time of last collection, I had to do that yeseterday on mine as it was saying midnight collections! (if only) x

Ah, midnight. I just saw 12:00 on the screen and assumed noon. Perhaps I should have looked more closely. Looks like it was a widespread glitch.

heather66

StumpyPumpy wrote: »

They sent me an email saying they are currently having problems with their query system
[FONT=&quot]They then went on to ask me to confirm the time of a delivery from back in the middle of April:eek: Sorry but I count myself lucky if my memory goes back as far as last week these days.

SP

[/FONT]

your lucky last december i had one asking me to check one i posted in January that year ...sent email back and sasked if they had made a mistake as only keep info for a month.

they sent three similar emails in total asking me to confirm item i had recieved 12 months previous

kernalpop

I had this the other day about the last posting and also got stuck in the loop so just said yes and forgot about. Glad too see it's not just me then.

albionwarrior

They asked me to return a smart I had posted 4 days earlier and had entered on my posting plan has done.

Saetana

Can anyone help please? I received an item yesterday and the white paper inside said at the top:

Receiving Panellist

After checking and recording the information below, please put this insert back in the test envelope before returning it to Research International

I have no idea what to do with this item (I've already recorded it online) as the only return envelopes I have are for Kantar (SMARTS). Do I really need to return it and, if so, where to and do I include the SMART?

Thanks very much if anyone can help, first time I've had one of these.

3010

Saetana wrote: »

Can anyone help please? I received an item yesterday and the white paper inside said at the top:

Receiving Panellist

After checking and recording the information below, please put this insert back in the test envelope before returning it to Research International

I have no idea what to do with this item (I've already recorded it online) as the only return envelopes I have are for Kantar (SMARTS). Do I really need to return it and, if so, where to and do I include the SMART?

Thanks very much if anyone can help, first time I've had one of these.

Hi,

I believe that that is just old paper they are using up. Before you did have to return the items that you received. With regards to SMARTS you keep them all unless they ask you to return them on the manage my SMARTS page. Hth

Doc_N

3010 wrote: »

Hi,

With regards to SMARTS you keep them all unless they ask you to return them on the manage my SMARTS page.

Hasn't the 'Manage my SMARTS' page gone now?

3010

Doc_N wrote: »

Hasn't the 'Manage my SMARTS' page gone now?

When you log in it is there on the top row.

Doc_N

3010 wrote: »

When you log in it is there on the top row.

Not for me, it isn't. Nowhere to be found, there or anywhere else.