Utility Warehouse (Telecom Plus) Discussion

Cardew

operastar wrote: »

I'm a little confused as to where you stand on this, Cardew (as, it seems, are you). Are you saying people should choose their energy supplier on purely ethical grounds or go for the cheapest deal for them? TIA.

PS By taking gas, phone and broadband and the cashcard with UW (and electric with EDF) I think i have the very cheapest deal for me. The figures have been posted earlier and no-one seems to have taken issue with them. Can I assume from that that my thinking is 100% correct here? TIA

Why don't you drop this farce of posting as Operastar and go back to trolling as 1carminestocky or Carespress?

P.S.

The figures have been posted earlier and no-one seems to have taken issue with them.

Would that be the famous challenge?

Quentin

uptomyeyeballs wrote: »

For those who want to make a decision about Utility Warehouse and it's products, go to Which? magazine where you won't have to put up with the crap posted here.

This from a self confessed WUM, who comes here just to wind us all up.

The Which magazine surveys are based on questionnaires sent in by customers.

As UW has 30000 reps with an average of 9 customers each, (which they are encouraged to get by selling to their friends and families), how many of the questionnaires (too few to be considered for some of the which? categories) come from reps or customers with a vested interest?

Quentin

uptomyeyeballs wrote: »

I think some people here like to give the impression that we are totally overrun with UW reps and they are all cut throat, lying, unethical salesmen. I've never had a single UW rep knocking at my door.

We aren't overrun by the reps who come here deliberately misleading us because they soon get spotted and their posts get deleted.

But we have seen how unethical their training is! (eg. They are encouraged to ask their friends to spare them some time to help them out over a problem at work, when their objective is really to sign them up for multiple services from uw)

Though keggs told us in every post here how happy he is with uw, whilst he was complaining about uw energy prices elsewhere on the net to his colleague uw reps!

And you can listen to how they are taught to get round their friend's objection regarding not being able to shop at Sainsburys, to get the "benefit" of the risky card on their supermarket shopping.

The reps are now taught not to let on that the only supermarket you can go to is Sainsburys by never mentioning the word "sainsbury". Instead they are told to mislead their friends/.relatives by referring to savings they can make when "supermarket" shopping.

http://www.teamcalls.co.uk/

(This one is dated 18/10/09)

All in all a poor way to treat your friends/family who don't expect a "mate" to let them down like this.

Cardew

uptomyeyeballs wrote: »

Telecom Plus/Utility Warehouse is in business to make a profit. The prices it charges will include it's profit margin. The energy prices may be higher than other companies, so what?

As this is a money saving forum, I would be more than happy to keep strictly to UW's prices.

Once this is established then then any other perceived or real advantages of UW can be put in context.

However the massed ranks of UW salesmen on this forum, and elsewhere, are at pains to divert any discussion away from prices.

Far from bleating about the Moderators allowing UW to be criticised on MSE, it would be better IMO if they adopted the moneysupermarket.com approach:

Due to persistent attempts by Utility Warehouse distributors to tout for business on this community forum - contravening the moneysupermarket.com Community Standards and Terms of Service - this post has now been locked. Touting for business, advertising and marketing tactics will not be tolerated by this community.
May I respectfully suggest you look for more original means to advertise your business, while checking out the following:

It was similar tactics by UW distributers on MSE that caused Martin to stipulate that this thread would be the sole area where UW could be discussed.

As said above - without the efforts of some posters determined not to allow UW get away with "Touting for business, advertising and marketing tactics" UW salesmen would have a free hand.

Your reference to WHICH is a classic example, you neglect to mention that it is a reader's survey and that WHICH state that UW gas and electricity is 20% more expensive than the cheapest - Trust WHICH to be conservative 30% more expensive is more realistic!

I have posted lots of times that UW charge the average customer hundreds of pounds more for their gas and electricity. Essexmum a UW customer has posted her consumption showing she pays some £467 pa(36%) more than the cheapest tariff.

Surely on a Money Saving Forum these are issues that should be discussed. If we are wrong with our figures, then tell us please.
If 30% extra is unfair to UW then tell us please.

Instead we get non-stop complaints that UW are treated unfairly, or posts from NigeWick endlessly repeating a message designed to mislead people into thinking that UW gas and electricity prices are cheap.

So let us start anew and establish a baseline for UW prices.

Do you agree that on average UW gas and electricity prices are several hundred pounds and approx 30% more expensive than the cheapest tariffs available?

If not, what figure do you feel is reasonable?

Cardew

uptomyeyeballs wrote: »

You've just dissed the recognised independent consumer magazine in the UK as being untrustworthy. Do you realise how desperate that makes you look? for you.

WHICH is a great consumer magazine.

I am merely pointing out(as you well know) that the much quoted WHICH survey(by UW salesmen) on gas and electricity is a reader's survey and not a WHICH report. Also that WHICH commented that UW were 20% more expensive.

So far from 'dissing' WHICH, readers should believe them when they say UW gas and electricity prices are 20% more expensive. They should then go to the mutually respected WHICH comparison website and enter their gas and electricity consumption and find that in all probability UW charge hundreds of pounds extra and 30% higher is a more realistic figure.

I note you still don't want to talk about UW prices.

You have posted some 300 times here in support of UW. Last October you were "neither a customer or distributor for UW" but stated you were on the thread just to wind people up.

It now appears that you are a UW customer, would it be reasonable to assume you are also a UW distributor as well?

Cardew

uptomyeyeballs,

To get back to the subject of UW gas and electricity prices - which I am sure you will feel is the important issue!!

Essexmum, a UW customer, posted this:

Just in case I'm being a fool to believe I'm getting a better deal, my usage is Gas 20478 kWh pa Electric 8667 kWh pa precisely. I do not purchase all of my groceries from Sainsbury's. Any expert advice is gratefully received.

I posted this advice:

Assuming you do live in Essex!

The cheapest tariff for your consumption would be £1,286.

The cheapest UW tariff would cost £1,753

So that is £467 more or 36% more expensive than the cheapest UW tariff.

Would you agree that my advice was accurate?

Quentin

uptomyeyeballs wrote: »

You've just dissed the recognised independent consumer magazine in the UK as being untrustworthy.

Even Which? were surprised that uw members voted its energy best value for money, and pointed out to the rest of us that it is much more expensive than the norm!

But you know that, and indeed got so hot under the collar when it was pointed out here that you first advised MSE to remove the posts, then when this was ignored, advised us all to desist as you had been in touch with the which? legal team, and we could all end up being sued!

(But that's just the sort of thing a WUM does post about)

Cardew

uptomyeyeballs wrote: »

Maybe price is only one part of the jigsaw eh?

Choose the very cheapest of anything and you'll get what you pay for.

Agreed price is but just one factor. However it would help if we could establish that price so we have some basis on which to work.

Regarding the 'very cheapest of anything' I am reliably informed that where gas and electricity is concerned, it is exactly the same gas and electricity delivered down the pipes and wires regardless of the supplier. So why pay UW 30% more for the same product?

Yes it would be nice if you acknowledged that UW do charge the average customer hundreds of pounds more the same product. If you are not a UW distributor, that shouldn't be too difficult should it?

For someone who came on to this forum as a non UW customer with the self expressed intent of winding people up, you do seem remakably sensitive!

P.S.
Why not place me on ignore as well?

Quentin

uptomyeyeballs wrote: »

You and Quentin focus really quite closely on a throwaway remark from many months ago, and now you're making wild accusations and assumptions about me again on the customer/employee front.

You were the one who actually used your so called "independence" to insist you had no connections at all with uw!

This was your protest when it was suggested your interest in uw was something more than "passing":

uptomyeyeballs wrote: »

Not even a customer, let alone a rep. No affiliation at all. None of my my family are members of UW and I don't subscribe to Which? In fact, I couldn't be more independent.

Yet within weeks of that post you were telling us how much your brother saves using his risky card, and then again weeks after again assuring us you had no connections you now regularly tell us of your own savings!

Plus of course, you confessed to just coming into this thread as a WUM! At least that's a fact!

Cardew

Just in case you have Quentin on ignore - and don't sneak a look! - his post.

Quentin
You were the one who actually used your so called "independence" to insist you had no connections at all with uw!

This was your protest when it was suggested your interest in uw was something more than "passing":


Originally Posted by uptomyeyeballs
Not even a customer, let alone a rep. No affiliation at all. None of my my family are members of UW and I don't subscribe to Which? In fact, I couldn't be more independent.

Yet within weeks of that post you were telling us how much your brother saves using his risky card, and then again weeks after again assuring us you had no connections you now regularly tell us of your own savings!

Plus of course, you confessed to just coming into this thread as a WUM! At least that's a fact

!

This is of course a classic UW ploy, profess to have no connection with UW, post 300 posts in support of UW, and then reveal you have joined etc etc.

Not even a member of Which, but, apparently, joined UW after reading their reports! (stating UW were 20% more expensive!)

Mmmm