Utility Warehouse (Telecom Plus) Discussion

Mike_by_the_Sea

Ypaymore wrote: »

UW contract is 18 months or 24 months if you need a new line.

On the 18 month contract i believe you can cancel for £70.

UW claim they dont have a minimum contract for Broadcall.

But they say if the service is terminated for any reason within 12 months from the date they make it available or within 12 months from the date they transfer your line onto the cheaper “LLU-based” service, then you will have to pay a disconnection charge of £50. So IMHO they do in fact have a 12 month minimum term.

Hi Ypaymore

Can you edit your post to read TalkTalk rather than UW for the 18 and 24 month contract.

Thanks

Mike

Mike_by_the_Sea

Ypaymore wrote: »

I dont know,perhaps a UW distributor can tell us if they can now sign up UW LLU Customers direct.

Its possible that if they originated from BT they might have to be returned to doner (BT) first,and be subject to a 12 month minimum term.

Ofcom were working on a MAC code type of system for LLU providers but i dont think its been introduced yet.

Hi Ypaymore

As far as I know the industry is STILL waiting for the promised transfer system for LLU providers, so the answer is currently no.

Mike

Mike_by_the_Sea

Ypaymore wrote: »

Are you aware that UW Broadcall phone/ broadband is basically Talk Talk rebranded,without the 18 or 24 month contract,but dearer.

If you go to http://www.samknows.com/broadband/search.php and check to see if your exchange is Talk Talk LLU enabled,and if it is then you should be able to get UW LLU.

Hi Ypaymore

This has come up before, so I would like to question your generic assumption that the UW LLU service is basically TalkTalk rebranded.

You are stating this as fact, as far as I can tell.

As far as I am aware, UW use more than one provider for their LLU service.

I am aware of TalkTalk (Opal rebranded, recently bought by CPW?), Mistral being another (now part of Kingston?) and C & W. There may be others that I am not aware of.

Can you please confirm the source of your original assumption.

Thanks

Mike

NigeWick

Quentin wrote: »

You can use the comparison sites to see how uw compare.

Do they include information on your Utility Warehouse pre payment card beating cashback card?

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

NigeWick

Quentin wrote: »

Anybody fancy visiting me in the Scrubs?

I'll consider it if you post a link to your Utility Warehouse pre payment card beating cashback card.

NigeWick

Quentin wrote: »

There is a uw rep who regularly posts here (Nigewick) who has complained elsewhere on the net

And explained the full circumstances earlier in this thread. Just where is the link to your Utility Warehouse pre payment card beating cashback card?

1carminestocky

That's never the way it works on here, I'm afraid. Like for like comparisons are never adhered to (if they would show UW in a good light). You pays yer money etc...

1carminestocky

Cardew wrote: »

Ypaymore,

Just so I have not misunderstood.

1. If you take UW Broadcall, the service is provided by Talk Talk?

2. UW charge £23 for their service with caller display and UW membership fee?

3. Talk Talk charge £17.74 for the same service; and in addition with Talk Talk you get inclusive evening calls and inclusive local calls 24/7?

Mmmmm

P.S. but you don't have to talk to 'Barry' on the sub-continent. Presumably the UW rep does it on your behalf?

There may just be a 'Barry' with UWs CS but I can assure he won't be speaking to you from the sub-continent :rolleyes: Maybe you have become used to pigeon English after all those years with BT and BG so this may not be a big deal for you, of course, and we all know you equate 'value for money' solely with 'cheapest'...

1carminestocky

A great bargain for anyone, UW customer or not. £599.99. UW customers, pay on your UW card for £30 off your bill.


Sony KDL40W5500U 40in 100Hz Full HD Digital LCD TV


http://www.argos.co.uk/webapp/wcs/stores/servlet/Search?storeId=10001&catalogId=1500001801&langId=-1&searchTerms=5294976+&Submit=GO+>

Or have it delivered for an additional £5.80 and get £9 cashback from topcashback/quidco etc! A net £567 for UW customers doing this and paying on the UW card.

http://www.argos.co.uk/static/Product/partNumber/5365939/c_1/1%7Ccategory_root%7CHome+entertainment+and+sat+nav%7C14419512/Trail/searchtext%3ESONY.htm

Cardew

uptomyeyeballs wrote: »

TalkTalk is slightly cheaper because of it's minimum contract term.

Slightly cheaper?

UW is 29.6% more expensive than Talk Talk and with Talk Talk you get inclusive unlimited evening calls and inclusive local calls 24/7 as well.

Of course whilst UW say you don't have a minimum term contract it appears you pay £50 if you leave within 12 months - but that in UW speak is not a minimum contract term.;)