Utility Warehouse (Telecom Plus) Discussion

Cardew

AvengerSeawolf wrote: »

So, despite UW having less than 1% of the market, most of the readers of Which? Magazine have some relationship with UW?

In the latest Which 'Customer Satisfaction survey' UW came top.

However the total number of UW responses was 90 (ninety). How easy is that for the result to be skewed by the 30,000 UW vested interests.

Which have not awarded UW a 'Best Buy' for their gas and electricity supply as is so often claimed.

In fact Which add this footnote:

The company says its prices are in line with the average cost of direct debit gas and electricity tariffs in each region, but it doesn’t check its prices against dual-fuel or online deals, so it won’t be the cheapest around. When we compared the cost of direct debit gas and electricity from Utility Warehouse we found that it was around £100 a year more expensive than the cheapest equivalent tariff from the big six suppliers. However, its customers still awarded it full marks for value for money.

Note that is the equivalent tariff, if you use an internet tariff the savings are over £200 for the average customer.

AvengerSeawolf

Quentin wrote: »

Do you disagree that 9 is the average? (uw claim 30,000 reps and 300,000 members)

My post regarding 9 customers was in reply to your colleague who answered a query asking how many customers a rep needed to get his utilities free.

The answer given was 50!

As you see, 50 is pretty ambitious if 9 is the norm!

But uw don't care - it's a numbers game for them. Every new rep = 9 new members, presumably drawn from his long suffering friends and relations! And uw don't care how you go and get them, or what underhand methods you use.

As demonstrated in the training video encouraging you to ask for a "practice" withg a friend, when you are really just after them signing up. Fine way to use your friends. (Other businesses rely on getting customers, not friends who don't expect to be used in this way)

http://www.networkerplus.co.uk/videos/practice-appointment-shannon-griffin.html

I don't disagree with 9 being the average if that's what the current figures say, however, after further consideration, I would think the 'actual' would be slightly north of this - given the unprecedented numbers of new ID's who have joined in recent weeks and have not got started yet because they haven't been trained.

As far as getting Utilities for free goes, then the income generated from gathering 50 multi-service customers personally would certainly would generate an income that would equate to Rael getting his services for free (and more), however, he could still do this with just 9 customers if he builds a team of like-minded individuals and helps them gather customers and do the same.

UW ID.

Cardew

vinnyph wrote: »

I did notice that but actually using high user for gas and standard user for electricity with UW it comes to £976.38. Energyhelpline takes both to be on the same standard tariff with UW. UW distributor, customer. part time poet

Try again!

Well I can't get your figure of £976.38. Am I or you doing something wrong?


Energyhelpline give this for UW high user:

Name Utility Warehouse - High User Region Midlands Payment method Monthly Direct Debit Features • Savings club with annual membership fee
• Typically sold via network marketing

Pricing Details Gas Electricity Standing charge 12.08p per day (£44.10 per year) 17.26p per day (£63.00 per year) Unit charge (pence per kWh) 3.427p 11.157p Discounts n/a All prices shown are inclusive of VAT at 5%.

Additional Information Tariff Information Utility Warehouse's annual membership fee of £21.12 has been included in the savings calculation.

Standard User for electricity they give as:

6.90p per day (£25.20 per year) - 11.909p

So
Gas £44.10 + 15000 x 3.427p = £514.05 Total £558.17

Electricity £25.20 + 3,300 x 11.909p = £393 Total 418.20

UW membership £21.12

Total £999.47

However to save £4 pa doesn't this make UW's claim of straightforward tariffs something of a nonsense.

There are 3 UW tariffs - (high, standard and low user) and to get the best deal you have presumably to know in advance what your consumption will be in the year ahead to take advantage of the 6 combinations available.

If you use more, or less, gas or electricity than you forecast you could find yourself paying more than the optimum(the UW optimum of course!)

Whichever combination you use UW are much higher than any of the BG tariffs you gave

AvengerSeawolf

Cardew wrote: »

.

In fact Which add this footnote:



Note that is the equivalent tariff, if you use an internet tariff the savings are over £200 for the average customer.

You're correct - this was from the October 2008 issue, and yet despite alerting their readers to this information, UW came out top again in the April 2009 edition, actually improving their overall score! Maybe there's more to it than 'bare' tariffs...what do you think? The April issue states'

"UW and Ebico deals were not as cheap as the cheapest offers from the big six. But low prices are clearly not everything."

Maybe it's this Club, one bill, cashback card idea...I don't know?!

AvengerSeawolf

Got to go now folks, I've got 2 potential customers to go and see today. Referrals from existing customers actually...now why would they want to do that?

keggs

Perelandra wrote: »

There's also an interesting nugget some pages back, although I have no way of verifying it of course.

For the average customer, the free calls (for taking the whole package from UW, I think) is worth about £10 per month.

So if you're an 'average' customer, it seems to me that you're really facing two choices, for cost-minimising:

Telephone/Broadband + cashback card

vs

Telephone/Broadband + Gas & Elec + cashback card incl. £120 a year free calls


If if you can get your gas and elec from someone else, and save more than £120 a year purely on the tariff difference, then it's better to go with option 1. If the saving you can make taking utilities from elsewhere is less than £120, then the UW option is better.

Think that's right...

(£120 would need to change, of course, depending on where your telephone calls stand relative to the 'average'. From what I've read, Carmine's telephone saving would be a lot more than average, which would certainly explain why the UW option is the best for him).

(Oh, and since I haven't posted for a few days- I work for BG, bu any posts I make are my own views and not my company's).

Great Prerelandra. One thing you have missed of which personally think is important (and probably for many other people as well) is the fact that I only have one bill to think about these days with just one DD irrespective of what I pay. That's what attracted me to the Utility Warehouse. I know it is attractive to others. When Water is deregulated I will no doubt add that to the list.

Steve
UW Distributor & very Happy Customer

vinnyph

Quentin wrote: »

Do you disagree that 9 is the average? (uw claim 30,000 reps and 300,000 members)

My post regarding 9 customers was in reply to your colleague who answered a query asking how many customers a rep needed to get his utilities free.

The answer given was 50!

As you see, 50 is pretty ambitious if 9 is the norm!

But uw don't care - it's a numbers game for them. Every new rep = 9 new members, presumably drawn from his long suffering friends and relations! And uw don't care how you go and get them, or what underhand methods you use.

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The customer discount plan was designed so that customers can recommend a few friends and reduce their own bills down. 9 would reduce their own bill down by 18% on average before UW cashback card is applied.

Being a distributor requires more effort. People should not even think about it if they look to get only 9 customers and become a millionaire. The way it works is more complicated than you suggest so I advise you not to use your presumptions in order to only try to put it across it a bad light. You are only going to try to find bad things with it I am not going to tell you. You are the type of person who would even find god wrong and you right.

To be honest it could be argued that you constantly use underhand methods to attempt to undermine UW and Distributors without knowing much about it as you try to claim. UW beating cashback card springs to mind. Your brain washing americans, etc, etc, etc, etc, etc....

Perelandra

keggs wrote: »

Great Prerelandra. One thing you have missed of which personally think is important (and probably for many other people as well) is the fact that I only have one bill to think about these days with just one DD irrespective of what I pay. That's what attracted me to the Utility Warehouse. I know it is attractive to others. When Water is deregulated I will no doubt add that to the list.

Steve
UW Distributor & very Happy Customer

Just looking at costs here only, Keggs- there are things which UW do that the big 6 don't, and vice-versa, which can't be quantified.

keggs

vinnyph wrote: »

The customer discount plan was designed so that customers can recommend a few friends and reduce their own bills down. 9 would reduce their own bill down by 18% on average before UW cashback card is applied.

Being a distributor requires more effort. People should not even think about it if they look to get only 9 customers and become a millionaire. The way it works is more complicated than you suggest so I advise you not to use your presumptions in order to only try to put it across it a bad light. You are only going to try to find bad things with it I am not going to tell you. You are the type of person who would even find god wrong and you right.

To be honest it could be argued that you constantly use underhand methods to attempt to undermine UW and Distributors without knowing much about it as you try to claim. UW beating cashback card springs to mind. Your brain washing americans, etc, etc, etc, etc, etc....

As Rael said previously - don't waste your breath Vinnyph. I totally ignore anything this man (or is it a woman) says now. I'll play with him now and again if I feel like it but Id suggest just answering people who have genuine requests for help. While Swanjon is critical at times he at least has a genuine interest and wants proper facts. The likes of the 3 main naysayers plus the the occasional insurgent - Plushchris are not even worth conversing with now. You just end up saying the same things over and over and over and over and oever and over .....again. So personally, I wouldn't bother. I've got better things to do - especially now that I've been to MAD and went on basic training again yesterday. Full of positive people who want to better their lives. Leave the Goon Show to themselves.

Steve
UW Distributor & Very Happy Customer

keggs

Perelandra wrote: »

Just looking at costs here only, Keggs- there are things which UW do that the big 6 don't, and vice-versa, which can't be quantified.

Exactly right. The naysayers haven't a clue about what is valuable to people. Their narrow mind see only one thing - the price of everything and the value of nothing. I've said that before but is worth saying again.

Steve
UW Distributor & Very Happy Customer