Utility Warehouse (Telecom Plus) Discussion

NigeWick

jimexbox wrote: »

Don't the big 6 reward their existing customers? Unlike UW who treat them with total contempt.

And your evidence for this statement is?

NigeWick

Cardew wrote: »

My 'crusade' as you term it is to stop people being conned by the UW vested interests on this Board.

I can understand wanting to prevent people paying out more than they have to. But, as has been demonstrated, many people can actually benefit by becoming Utility Warehouse customers. It seems to me that your 'crusade' goes beyond the money saving criteria of MSE and is a vendetta against anybody who has any connection with Utility Warehouse and not just the company itself.

NigeWick

jimexbox wrote: »

Its perfectly reasonable question.

A bit like asking you to provide your actual G & E usage, provider and tariff so that you can prove your saving claim.

NigeWick

Quentin wrote: »

You again accuse me of making a misleading post.

Please show me where?

Didn't another member tell you that he had worked out his best deal and yet you try to tell him he can get cheaper elsewhere? Didn't you claim that independent distributors get a discount on their gas and electricity and have to stand corrected? Your indifference to evidence is quite remarkable.

NigeWick

Rael wrote: »

My dad's bigger than your dad.

My Dad's been dead 25 years but my Big Bruvver........


I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

keggs

NigeWick wrote: »

I can understand wanting to prevent people paying out more than they have to. But, as has been demonstrated, many people can actually benefit by becoming Utility Warehouse customers. It seems to me that your 'crusade' goes beyond the money saving criteria of MSE and is a vendetta against anybody who has any connection with Utility Warehouse and not just the company itself.

Sounds like Quentin all over again. Perhaps Cardew and Quentin are the same. No! That would be silly wouldn't it.

Steve
UW Distributor & Very Happy Customer

Cardew

Rael wrote: »

Thanks Anti UW brigade. I've done it myself (using the same site, as like you observed, UW is in 63rd position).

Based on my own kWh data, in my own area (NE England), the cheapest raw tariff I can find (online/paperless/min contract/budget scheme) is about £110 cheaper than UW over 12 months.

BUT, I want the option to pay as I use, which isn't available for the very cheapest tariffs without penalty, AND I will get £200-£240 cashback from my Discount Card (I've allowed for the fact that £40 per month is not realistic), so by my calculation that now makes Utility Warehouse cheaper for me, by a similar margin. :rolleyes:

You know I do find some of your posts rather strange:

On the 11 August 2009 you posted:

Are the Utility Warehouse bills easy to read? I've been with Scottish Power in the past and their bills might as well have been written in Swahili. Can you work out your next bill from your current one accurately if you get your meter readings?

Whilst full of praise for all things UW(as well as asking what look suspiciously ‘planted’ questions about UW – your pub owner friend) you didn’t actually mention you were a customer(or UW ID????) until today.

Today you posted:

Personally, I use the cashback card quite a lot. I use it to pay for shopping and petrol. Last month my bill for Gas/Electric/Phone was £18 as I had £40 cashback. Most months will yield a similar cashback figure, so I'll save £480 over the year, on a yearly spend of £900-£1000 for energy.

So you had already spent over £800 on your UW card and despite it taking some time apparently for the spend to get credited to your card, got a bill last month(AUGUST) with the cashback already credited.

Mmmmmm!!!

vinnyph

Cardew wrote: »

It is not unrealistic?

Really - 90% usage on Economy 7 and just 2,000kWh gas is realistic? I suppose that consumption profile covers about 0.1% of households in UK.

As they shower in the early hours of the morning, I am surprised you don't get them to cook in the early hours.

Don't suppose they will have a fridge or freezer - that uses daytime electricity.

Mind you such a person can still get a better deal than UW if they get get gas from Ebico and electricity from another supplier.(paying by DD)

Of course if they are going to extremes of money saving they might want to pay quarterly and keep the money in the bank earning interest. Then there are many better options than the UW deal you suggested.

I know you find it surprising however it is true. A grade A++ spec fridge/freezer uses 206KWh per year, 137KWh would be used during daytime.
http://www.carbonfootprint.com/energyconsumption.html
Actually someone with that usage cannot get a better or cheaper deal because they would loose the free calls in daytime by moving gas to ebico. For economy 7 electricity with 9000KWh night time and 1000KWh daytime UW low user tariff is already the cheapest available even against the cheapest online dual fuel deal even when including the membership fee. A new customer needs to take both gas and electricity and a telephony service to get the £100 rebate after 1 year. The gas with ebico ends up £1 cheaper a month for 2000KWh usage. So that £100 rebate means UW would be cheaper for around 100 months or 8.333 years based at current rates if you didn't include the free telephone calls as a saving. So in fact it would be better and cheaper with UW. Of course not using UW for any services would make it much more expensive for that usage.

keggs

Nice one Rael.

janninew

jimexbox wrote: »

Exactly, if, which you're not, so you get zero. Must leave a nasty taste in your mouth?

Why not just give a percentage discount to all customer like my own supplier does? Then the more energy you consume, the greater the discount. Seems eminently more fair, although its probably too transparent for UW to make such a clear discount. When they can wrap it up with various hoops, such as having to take 3 services to qualify, and existing customers disgracefully ignored.

Carmine (independent UW shareholder) is so quick to criticise every other energy supplier when they use these tactics, not a word of criticism from his keyboard, I wonder why.....

Exactly, If a new customer did come on this thread and had a similar figure for their gas and electric as me, UW would be one of the cheapest options, I believe that to be a fact. It does not leave a nasty taste in my mouth, I can accept that UW want to attract new customers, like all utiltiy companies. I think it leaves a nasty taste in your mouth though as you won't be able to spout your 'UW is one of the most expensive companies' line anymore.

Also you never answered my question, why is the cashback deemed to be 'dubious' by you? As long as the terms and consitions are made clear to the new customer, whats the problem? Or can UW do nothing right in your opinion, you would probably still find fault if they gave there products away!