Utility Warehouse (Telecom Plus) Discussion

jimexbox

:rotfl:

So its going to be a one off penalty discount? Leave before 12 months you get nothing, the year after you get nothing. What a huge intensive!!;)

I'm afraid 'independent' UW customer/shareholder carmine has been holed below the water line. If this is true, his entire output for the last few months bashing Eon et al has blown up in his face.:rotfl:

jimexbox

And existing hard pressed UW customers get nothing? Seems a little harsh for their loyalty?

janninew

jimexbox wrote: »

:rotfl:

So its going to be a one off penalty discount? Leave before 12 months you get nothing, the year after you get nothing. What a huge intensive!!;)

I'm afraid 'independent' UW customer/shareholder carmine has been holed below the water line. If this is true, his entire output for the last few months bashing Eon et al has blown up in his face.:rotfl:

The same could be said about your argument as well, UW would be one of the cheapest suppliers for somebody with similar requirements as me! What was said in the past was relevant then, its no longer relevant now!

keggs

jimexbox wrote: »

:rotfl:

So its going to be a one off penalty discount? Leave before 12 months you get nothing, the year after you get nothing. What a huge intensive!!;)

I'm afraid 'independent' UW customer/shareholder carmine has been holed below the water line. If this is true, his entire output for the last few months bashing Eon et al has blown up in his face.:rotfl:

How so? There is no connection.

Again negativity reigns. Can't you ever be happy for anyone. You could even avail yourself of this great deal. I think it only fair that if you leave before the 12 months is up then you lose the discount. Personally, I think it was done for 2 reasons

1. To stop potential customers grabbing and running - that sort of thing happened when the free mobiles were introduced

2. It gives customers a proper chance to evaluate the club. If they like it then they receive a bonus as a thank you. And continue.

As I said it's all a matter of perception. You don't like UW - fine - so anything positive they introduce will always be seen by you and others like you as wrong in some way.

Why don't you go to your beloved energy company and ask them for a loyalty bonus then come back and tell us all what they said.

Steve
UW Distributor & Very Happy Customer

keggs

jimexbox wrote: »

And existing hard pressed UW customers get nothing? Seems a little harsh for their loyalty?

Your words appear to have an air of jealousy or sour grapes. What's the sudden gushing for existing customers. I've been one for ten years.

jimexbox

Its not a reduction of their very expensive energy prices, fact. Its a gimmick to make UW look cheaper than they actually are. Another 'notch' to add to the worthless triple guarantee.

Its a one off discount that existing customers won't get, more pity them. If you leave prior to the 12 month deadline, you lose it. A massive penalty which I will appreciate 'independent' UW customer/shareholder thoughts on, see he has spent an embarrassing amount of time bashing Eon for. How much wriggling will he do now....:rotfl:

keggs

Again Jimexbox. You are making assumptions about it. You see penalty - I see loyalty. Existing customers like me get lots of benefits and no doubt more to come. Why should you demonstrate sour grapes for something you dislike when I as a customer have no qualms whatsoever.

Rather strange don't you think?

Steve
UW Distributor & Very Happy Customer

1carminestocky

keggs wrote: »

Yes it is correct. Officially, the ID network as a whole will not be informed of what was said at the MAD until tomorrow evening when we will be sent a Hot News.

The proposals are short term though.

Businesses can also join as an ID from 1st October. They can offer their staff the opportunity of joining the UWDC.

The company and club is growing at a tremendous rate now and I suppose this and other benefits for IDs and customers in the future will have a strong impact on customer growth.

You are right Carmine - Charles and his management team are very clever indeed. I did have reservations with the connection with nPower but it might just be OK after all. We shall see.

1) Incidentally, if memory serves me right customers who joined recently but with services which haven't as yet gone live will also get the £100 discount after 12 months.

Good news all round I think. No doubt at Express Day next Spring there will be many more benefits for customers and IDs.

2) One thing I've just remembered. There are a number of new big names being added to the CashBack List. Hopefully Tesco will be among them. The nearest Sainsburys is many miles away from me.

Steve
UW Distributor & Very Happy Customer

1) I hope this is correct, Keggs, as the people I have just recommended (no service is live yet) were very happy with the deal as it stands. This would be a bonus.


2) Interesting. I await developments. Seem slike the cashback card is becoming a rip roaring success. I'm glad, it's a brilliant initiative.

PS Unlike the npower annual discount paid in arrears I'm assuming the switching sites won't be including UWs annual discount in the figures shown on account of it requiring the taking up of a UW telephony product. Personally, I'll actually be very glad if that turns out to be the case. I've never agreed with the inclusion of npower's annual discount on the switching sites as most people (including Quentin!) don't even realise they have to stay for 12 months and that's just not right. Mind you, at least it's mentioned, unlike Eon's disgraceful loss of discount on final bill to ALL it's punters, no matter how long they have been loyal. NO b*gger knows about that one! I'd love to know the most an unsuspecting punter has been stung for with that one...

Ypaymore

jimexbox wrote: »

Its not a reduction of their very expensive energy prices

Its a £100 credit added to their whole bill not just energy, look at it another way it would nearly wipe out a customers line rental for a year ,to go with their inclusive calls which must be worth lets say up to £100 quid a year.Thats without the potential 5% discount for shopping ,and the opportunity to refer people which will surely become easier due to the £100 credit.

keggs

1carminestocky wrote: »

1) I hope this is correct, Keggs, as the people I have just recommended (no service is live yet) were very happy with the deal as it stands. This would be a bonus.


2) Interesting. I await developments. Seem slike the cashback card is becoming a rip roaring success. I'm glad, it's a brilliant initiative.

PS Unlike the npower annual discount paid in arrears I'm assuming the switching sites won't be including UWs annual discount in the figures shown on account of it requiring the taking up of a UW telephony product. Personally, I'll actually be very glad if that turns out to be the case. I've never agreed with the inclusion of npower's annual discount on the switching sites as most people (including Quentin!) don't even realise they have to stay for 12 months and that's just not right. Mind you, at least it's mentioned, unlike Eon's disgraceful loss of discount on final bill to ALL it's punters, no matter how long they have been loyal. NO b*gger knows about that one! I'd love to know the most an unsuspecting punter has been stung for with that one...

With nPower funding this marketing exercise if it is successful then we were told that they are likely to do something again. In any event as the club grows (the aim is 1 million in the next 3 years) the UW certainly will be a company to be reckoned with. Despiote what people like Jimexbox says and thinks, the UW is small and so has to be careful what it does financially. For the most part it has honoured its commitments to both its IDs and customers, something that the large corporations have not.

I have no idea as yet who the new cashback card businesses will be but the communications director did say there were some 'big' names coming on board and to just keep an eye open for the details. For me if Morrisons was included that would be a start but I suspect that Sainsburys may have a monopoly position but that's OK even if they are miles away from me.

Hope that helps

Steve
UW Distributor & Very Happy Customer
ps The company appear to be really pushing the cashback card now because they have included it in the bonus structure IDs get for recommending a customer.