Utility Warehouse (Telecom Plus) Discussion

Quentin

hippey wrote: »

This is the first time I have looked at the UW thread, and I'm confused!

Beware getting pms from uw reps on here - they aren't allowed to advertise or tout for business on the forum, but are known to resort to using the pm system to contact possible new gullibles who post here!

1carminestocky

Here's another advantage for us of signing up with UW. In the last 2 months we have ditched 2 absolutely useless behemoths - BT and Sky. BT because they are ridiculously expensive and clearly rely on general apathy for their business model to creak & groan on like it does. Plus their CS is (almost) as bad as Sky and Three (to even get close to these company's level of CS incompetence is no mean feat). Sky have been jettisoned due to the appalling way they dealt with my BB switch. Total and utter incompetence, many many calls to some random Indian person with a 'British' name, being cut off mid-sentence, being on hold for over FIFTEEN MINUTES at one stage before the phone went dead AGAIN). When you consider we have been paying as much as £60 a month to these *** jockeys for many a year you'd think the mere loss of broadband wouldn't cause them to throw their toys out of the pram but hey ho.

We've bought a Humax freeview recorder (from Comet funnily enough, £6 odd discount off my UW bill!) and couldn't be happier. Super machine (far better than Sky plus but not quite as good as our beloved Tivo). And no more paying the Antipodean's monthly ransom. No more Indian call centres. And no more BT rip off prices.

1carminestocky

Quentin wrote: »

Beware getting pms from uw reps on here - they aren't allowed to advertise or tout for business on the forum, but are known to resort to using the pm system to contact possible new gullibles who post here!

Anyone remember that ridiculous poster who tried to get one of the UW reps on here to PM him touting for his business by posing as a potential punter only to reveal a couple of days later that he didn't actually pay for his gas and electricity? Not one PM, he had to admit. Can't remember his name but that was a very funny few days.

hippey

1carminestocky wrote: »

Anyone remember that ridiculous poster who tried to get one of the UW reps on here to PM him touting for his business by posing as a potential punter only to reveal a couple of days later that he didn't actually pay for his gas and electricity? Not one PM, he had to admit. Can't remember his name but that was a very funny few days.

Well I ain't one of those, just suprisingly intrested.... And you can PM me, but I never read them so please don't waste your time, I have very fixed views!

1carminestocky

hippey wrote: »

Well I ain't one of those, just suprisingly intrested.... And you can PM me, but I never read them so please don't waste your time, I have very fixed views!

Eek, sorry, hippey, I realise now that didn't look great but I genuinely wasn't suggesting you were trying it on, so apologies if it came across that way. I'm not a distributor but am a customer and shareholder and happy to be both at the moment, whether that changes in the future time will tell. One comforting fact is I'm not tied into ANY of the services i take (aprt from a £50 penalty for leaving phone/BB within the first 12 months but contrast that with the 18 months water-tight contracts that are the norm nowadays).

NigeWick

Quentin wrote: »

I am not bound by the UW embargo, so will risk their wrath and spill the beans.

No wrath, just pity. Once again, you are going to have to stand corrected. It seems that you are so eager to "spill the beans" that you do not make sure that they are in fact beans, rather than a different "vegetable."

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

NigeWick

hippey wrote: »

Or do I have to sign up first and then find out the price?

Nope there should be a table of prices on the web site. If you can't find it, let me know by PM and I will send it to you. I previously tried to put it in a message but was unable to do so. I got Carmine to PM me an e-mail address and was able to send him a .pdf file. Obviously I was accused of "spam" but at least Carmine was happy with what he got sent, you know, without me trying to get him to become "my" customer.

I am an independent distributor with Utility Warehouse and the views I express may not be shared by the company.

NigeWick

Quentin wrote: »

Beware getting pms from uw reps on here - they aren't allowed to advertise or tout for business on the forum, but are known to resort to using the pm system to contact possible new gullibles who post here!

That'll be gullible old Carmine asking for details then.

jimexbox

NigeWick wrote: »

Yes. Unless you provide your actual gas and electricity usage, and, they take into account all possible scenarios and T&C's etc. Otherwise, they are likely to just give an approximation showing the companies they benefit from most.

Did I not use the widely (although flawed) actual average UK energy usage figures? I used kWh, which even you cannot dismiss.

So the cheapest tarrif for the average (flawed) UK usage figure showed that UW were 23% more expensive than the cheapest available provider. So Nige please explain that away, oh the discount card.....

jimexbox

1carminestocky wrote: »

There's that 'irrelevant' word again

Are you reading my posts now?:rotfl: