Utility Warehouse (Telecom Plus) Discussion

1carminestocky

Just so jimexbox doesn't get his wish:

Today, 12:08 PM #4791
jimexbox
MoneySaving Stalwart


Join Date: Aug 2007
Post Count: 597
Thanked 206 Times in 148 Posts
Carmine, I wish you would use more suitable words to describe what answer you require. There is no cancellation fee, what do you not understand? What you have described is not a cancellation fee, it is a forfeit of a discount which is received annually. If you move after you have received your annual discount, you would not be penalised.

Im helping you as much as I can. Can you please help me by quoting the words you claim you have used to describe the infamous UW triple guarantee? Go on just for me this one time......

Still sticking by the first paragraph?

janninew

Rael wrote: »

Are the Utility Warehouse bills easy to read? I've been with Scottish Power in the past and their bills might as well have been written in Swahili. Can you work out your next bill from your current one accurately if you get your meter readings?

Hi

I find the bills very easy to read and understand! I use to be with npower and found their bills quite hard to understand! I think you would be able to work out what your bill would be as long as your submitting accurate meter readings on the last day of the month! I normally have a rough idea judging by how much the numbers have increased on my meters. Not very technical i know, but i've been doing my meter readings every month for a few years and i'm quite experienced now!

jimexbox

1carminestocky wrote: »

Just so jimexbox doesn't get his wish:




Still sticking by the first paragraph?

If you show me different I will accept your word.

Any words on the triple guarantee, please please!

keggs

Rael wrote: »

Are the Utility Warehouse bills easy to read? I've been with Scottish Power in the past and their bills might as well have been written in Swahili. Can you work out your next bill from your current one accurately if you get your meter readings?

Hi Rael

They are very easy to read. A page (or more if necessary) is devoted to a particular service which details everything.

Hope that helps

Steve

keggs

jimexbox wrote: »

Ive give up asking Carmine. Keggs can you give me a link where Carmine makes any specific comment on your infamous triple guarantee. Thank you.

Does Carmine need to write out the words Triple Value Guarantee for you so that you can understand what he is saying? Or is it some kind of joke. Or..... I hesitate to say what I'm thinking.

Carmine quite clearly answered you without having to spell it out. I understood clearly by what he wrote.

Hope that helps.

Steve
UW Distributor & Very Happy Customer

1carminestocky

Hadn't had a bill yet but I can't imagine the gas and electric element of it being too difficult to understand on account of there being just one charging 'tier' rate and one 'standing charge'. Times the amount of kwhs used by the tariff rate and add the standing charge and that's it.

1carminestocky

keggs wrote: »

Does Carmine need to write out the words Triple Value Guarantee for you so that you can understand what he is saying? Or is it some kind of joke. Or..... I hesitate to say what I'm thinking.

Carmine quite clearly answered you without having to spell it out. I understood clearly by what he wrote.

Hope that helps.

Steve
UW Distributor & Very Happy Customer

Steve, jimexbox has embarrassed himself by showing he clearly doesn't know about a very important T&C connected to his energy supplier's tariff (or even how they actually bill) and is just trying to deflect away from that. It's doubly embarrassing for him as he seems to know more about UWs T&Cs and is forever querying them. The fact he's been shown to know so little about his own energy supplier's modus operandi can't be easy for him to take, TBH. He's hurting. Make allowances.;)

jimexbox

1carminestocky wrote: »

Steve, jimexbox has embarrassed himself by showing he clearly doesn't know about a very important T&C connected to his energy supplier's tariff (or even how they actually bill) and is just trying to deflect away from that. It's doubly embarrassing for him as he seems to know more about UWs T&Cs and is forever querying them. The fact he's been shown to know so little about his own energy supplier's modus operandi can't be easy for him to take, TBH. He's hurting. Make allowances.;)

Please feel free to explain my own tarrif, I will gladly accept your word.

Then please for the love of *insert word* give me your considered opinion on the UW triple guarantee.

How hard is that? Am I asking you to commit a crime? We could go on for the next year, Im up for it, are you?

keggs

jimexbox wrote: »

Then please for the love of *insert word* give me your considered opinion on the UW triple guarantee.

Carmine already has. What bit of his previous posts have you found so difficult to understand. If Carmine isn't exasperated with your nonsenseby now then I surely am.

SwanJon

Think I'm going to have to agree with keggs & carmine here.
Although he didn't use the words Triple Value Guarentee, I think we can assume his words meant
"I don't trust any marketing bumf provided by UW*, including the triple value guarentee"

PS, [Generic UW ID] stroke of genius to bring up a comment about a switching site from 3 1/2 years ago. Oh and the videos were made when UW's tariff prices were cheap.
Stuck in a time warp?

So, what makes you think the comparison sites are inaccurate now?
If you provide an annual kWh with unit prices and standing charge, we can all go and check, then do the maths ourseles and compare - or would that spoil your dream?

Yes, UW can work or some people with all the relevant extras, but the p/kWh prices are some of the highest on the market. Does that satisfy both sides?


*Or any other energy supplier