Utility Warehouse (Telecom Plus) Discussion

SwanJon

Thank you keggs for that enlightening post.
Which part of my post are you suggesting is deficient for my lack of reading your post?

Is it the bit where you say it wasn't a business tariff, or the bit where you say it was a tariff for a business?

You were trying to make a point about companies not immediately offering specific tariffs to customers, yes? Well done.

You then assume (incorrectly) that I am able to renegotiate tariffs on behalf of British Gas, read that bit, pointed out it was wrong.

I also see that no ID has come forward to confirm that UW allows Indpepndent Distributors and domestic customers to negotiate tariffs that UW will abide by (mainly coz I think you made it up)

The bit about 'What's the point of a day's all expense paid training if it isn't to sign people up using whatever tactics you can' is a bad quote from a salesman no matter what they are selling.
(I've not used the quote fields this time so that when you quote me you can still see what you said!)

keggs

SwanJon wrote: »

Thank you keggs for that enlightening post.
Which part of my post are you suggesting is deficient for my lack of reading your post?

Is it the bit where you say it wasn't a business tariff, or the bit where you say it was a tariff for a business?

You were trying to make a point about companies not immediately offering specific tariffs to customers, yes? Well done.

You then assume (incorrectly) that I am able to renegotiate tariffs on behalf of British Gas, read that bit, pointed out it was wrong.

I also see that no ID has come forward to confirm that UW allows Indpepndent Distributors and domestic customers to negotiate tariffs that UW will abide by (mainly coz I think you made it up)

The bit about 'What's the point of a day's all expense paid training if it isn't to sign people up using whatever tactics you can' is a bad quote from a salesman no matter what they are selling.
(I've not used the quote fields this time so that when you quote me you can still see what you said!)

(a) The bit that says I was using my contact with a business customer to explain what happened to her. The fact that she happened to be a business customer of one of the big 6 is not relevant. That wasn't the point of mentioning it.

(b) I also see that no ID has come forward to confirm that UW allows Indpepndent Distributors and domestic customers to negotiate tariffs that UW will abide by (mainly coz I think you made it up)

Go back and reread my post. I didn't say that nor imply that.
I suggested that the big six sales people can negotiate not UW IDs.

UW club members are treated exactly the same (which is what I said) and are put on the appropriate tariff - low, medium and high depending on their particular circumstances. Easy to understand unlike any of your (and other's company's) strange and apparently misleading tariffs.

As for you not being able to renegotiate - fine. But I know people personally who have had their domestic tariffs changed when they've threatened to leave. My point - if they can do it then why didn't they do it before. Reason: they are ripping people off.

(c) I fail to see what point you are making about the training point. BG, Npower etc salesmen and women are exactly that aren't they? They are supposed to have training aren't they? I understand they are fed and watered at their so called trainings. Enlighten us all on what goes on. My point - I am given to understand they are trained to use whatever means to try and sign up customers bar mis selling. Or is that not correct? UW ID training on the other hand has one single purpose - to give people confidence in going out to talk to people with a view to show people they know and don't know the benefits (without arm twisting) of joining the UWDC. They are NOT trained to be sales people in the way most people think of selling.

Like Quentin you appear to be selective and misread what is said. You did it to VinnyP and you are doing it to me. Shame on you. I thought you had more integrity than that.

As for your Bait & switch comment - that's just not possible with UW. We don't and CANNOT offer anything than what is on offer. What people see is what they get. We do not bait any customer - that's for sales people I would suggest. Despite what Quentin might like to imply - I don't consider myself a salesman. I would also suggest that no other ID would describe themselves like that either. We shoe and recommend. Period.

Steve
UW Distributor & Happy Customer

vinnyph

SwanJon wrote: »

Thanks for clarifying vinny - I just had no idea where you'd plucked 3 sales a day from. There are far too many made up numbers and 'facts' thrown around here, nice to see a source for once.
While you were lucky enough to average 6 sales a week part time, I'm sure there are plenty of full time sales agents who arelucky enough to exceed their targets too.
Still don't fancy the idea of donating £200 to UW though, even if I can 'earn it back later' - not really as I'd earn that money even if UW gave me my £200 back.
I've never personally worked in that kind of sales, but have had dealings with some of them. AFAIAA pretty much all, if not all, of these agents are now directly employed by BG (but happy to be proven wrong), to allow BG greater control over the quality - and the sales agent does not complete the contract with the customer, this is done by an unincentivised thrid party.

The majority of people get their £200 back, and over the years earn a steady extra income. They do in my team anyway, because I make sure people are serious about doing it and not just dreaming. I would not do it if they didn't get success. If the company was as bad as what people try to make out on here I would never have got involved in the first place. If it was as bad as the insinuations I would not continue to do it. I follow god, and have an afterlife to consider.

For instance one of the distributors in my team aged 72 has decided its time to retire from his normal job in order to do UW full time. He likes it. Used to work for television. He wants to increase his pension. Nobody else wants him and he finds it difficult to do his current job. However he has much experience. He has a lot he can teach the younger generation. He finds doing UW fun and an excuse to meet old friends.

Another distributor is 73, has been doing UW part time for a few years and is happy now that he has developed a decent extra income to top up his pension. Where else could he do that and keep getting paid for years. Technically retired but very active, last year rode from john o groats to lands end in a cycle race and the year before rode the tour de france route. When there is a will there is a way. I would like to see the younger generation be as fit and healthy as him. He dances twice a week as well, and still goes to church. Lets face it, he shows the younger generation up. It comes to something when granddad could beat you in a race. Get on yer bike.

Another distributor aged 74 has signed 1400 business customers and 1000 residential customers. Was a sergeant major in the army and not afraid of a bit of discipline. He now has a pension many times what you earn. If you are afraid of hard work better stick to your day job as he would say.

I would not like to stop them doing something they want to do.

These people aren't the typical teenager that the direct marketing companies use. For example arcedia has around 600 people doing scottish power at any point in time, and cobra even more. Cobra is one of the biggest direct marketing companies in the world. The salesperson turnover is very high in both. The manager of the office earns 40% of the sale that the sales force get. No wonder they pressurise them to get as many sales as possible.

Direct marketing is mlm. So any company that does direct marketing is using mlm, that includes BG. That might surprise you swanjon. Technically any company that has more than 3 sales levels is mlm. Look it up at the office of fair trading that UW is registered with.

The differences with UW and these companies are

Residual income - people continue to do it and continue to help if something goes wrong.
I get only about 12% of what the distributor gets. Its fairer.
The average person can do it. You don't have to be a sales genius to do well, just keep working at it.
Not under pressure.
It's what you want it to be rather than what someone dictates upon you to make it what they want to be.

Cardew

Just in case any newcomer is baffled by the last few pages, all you really need to know is that UW have just about the highest gas and electricity prices in UK, and if a a relative/friend tries to tell you otherwise - do not believe them.

keggs

Excellent post VinnyP. But people like Swanjon, Quentin etal aren't interested in knowing the real facts about either UW or mlm etc. They have just one interest - to try and denigrate anyone who dares to have an alternate view on how to make a living. To them UW and mlm / referral marketing is anathema. Nor will they accept that people like your 72 year old could possible be having fun or benefiting to any degree. They are like people stuck in a time warp unwilling to move with the times. I wouldn't be surprised if Quentin stills wears a tie when he's sitting in his armchair. Wish your 72 year old the best of luck. At least he's got something to leave his grandchildren for the rest of their lives as well.

Isn't it funnt that all these members of the AUWF are still trying it on even though they knoe they've LOST big time. Avenger's post saw to that. They are like Goaulds in Stargate - they seem to regenerate and come back fighting.

I wouldn't bother - you are wasting your time. As for me I've made my point so will return to my own life.

It's fun to occasionally drop by though

Steve

vinnyph

The worm that came out of his hole to smell the air only to have his world trodden on.

If you want to fix a car, use the car manual. Trying to do it yourself will end up with you having a screw loose.

keggs

Cardew wrote: »

Just in case any newcomer is baffled by the last few pages, all you really need to know is that UW have just about the highest gas and electricity prices in UK, and if a a relative/friend tries to tell you otherwise - do not believe them.

Still trying that old chestnut Cardew.You've lost Cardew - get over it.

vinnyph

I tend to find talking figuratively gets people thinking. The paranoid will worry you might be talking about them. The neurotic will always wash their hands of what you say. The others will wonder who you are talking about.

Goodnight.

keggs

vinnyph wrote: »

I tend to find talking figuratively gets people thinking. The paranoid will worry you might be talking about them. The neurotic will always wash their hands of what you say. The others will wonder who you are talking about.

Goodnight.

Nice one.I wonder whether we would agree on whom is who.

Gerrard_8_lfc

SwanJon wrote: »

I've never personally worked in that kind of sales, but have had dealings with some of them. AFAIAA pretty much all, if not all, of these agents are now directly employed by BG (but happy to be proven wrong), to allow BG greater control over the quality - and the sales agent does not complete the contract with the customer, this is done by an unincentivised thrid party.

Im sure this is for field agents as they have to contact the contact centres to have the sales processed.

Retention telesales and outbound for BG now have our comission based on quality for a personal example I lost 25% of my comission because I forgot to state the direct debit guarantee after retaining a customer on a discounted rate.

Harsh but it helps you learn