warm home discount scheme

[Deleted User]

Muttleythefrog wrote: »

Could the npower company rep confirm I don't need to re-apply. I applied last year and they say I will get the discount in this august's statement most likely. But I've heard nothing about a need for re-applying... only that there may be an annual requirement to confirm qualification (in my case due to receipt of ESA and associated disability premiums).

you have to re-apply for each of the 4 years,i`m with sse and emailed them last week to register for 2012/13 and they said they will send the forms in the next 28 days,those who automatically qualify dont need to re-apply,those who dont should bear in mind that the dwp have requested that a random sample will have to prove they get the benefits that qualify them

moses3256

Can someone confirm when my mother can apply for her £130 grant for 2012/13. She receives the savings element on top of her guaranteed pension credit and I understand that she falls into the core group for this year

Joyful

Moses Is your mum over the age of 80 as only then will she be in the core group? If so she will not need to apply as the DWP will write to her.

Anthorn

I'm puzzled as to why people are getting the warm home payment in March: I qualified for 2011/12 because I'm on Pension Credit and I got mine added to my prepay key in December. A waste of time getting it in March. You want it around the start of Winter!

Moses, your Mother can claim if she receives ONLY the guarantee part of Pension Credit or she is aged over 80 and gets BOTH the guarantee and savings part.

rich_shot2003

Anthorn wrote: »

I'm puzzled as to why people are getting the warm home payment in March: I qualified for 2011/12 because I'm on Pension Credit and I got mine in December. A waste of time getting it in March. You want it around the start of Winter!

Moses, your Mother can claim if she receives ONLY the guarantee part of Pension Credit or she is aged over 80 and gets BOTH the guarantee and savings part.

I got mine about a week ago in April which yes is silly as we needed it in the Winter.

saraann21

i had mine in march from scottish power(swalec)am in wales.i was told to apply for this years payment after april 12th which i have done,their number is 0800300111.got told they have changed the way they are doing it and everyone with them will get a form to fill in by july at the latest.march is the wrong time of year and it went on my electric when my heating is gas but it's £120 so it all helps!hth

Mollsmum21

Hi There

can anyone help please?? i am currently with Scottish Power and still haven't received my warm home discount.

Can anyone shed any light on it? or a telephone number so i can contact them to find out if it is going to get credited to my account.

TIA

Anthorn

rich_shot2003 wrote: »

I got mine about a week ago in April which yes is silly as we needed it in the Winter.

Quite frankly, if I don't get my 2012/13 payment in December 2012 the electric company are going to get harassed something awful with the threat of switching! It's not NPower btw

Anthorn

john1002 wrote: »

Well I got told by complaints team that there is a backlog on the warm discount payments for npower, but hopefully mine should be here by the 26th april. Not sure why it takes so long as I had a letter back in november confirming entitlement, but heres hoping.

john

With very great respect to all who post in this thread, this shows a complete disregard by the company for the welfare of its customers. People get it because they need it to keep their homes warm during winter. Not getting it in time causes extreme hardship. Personally I have no sympathy whatsoever for the energy companies. If they clearly don't have enough staff to care for their customers, switch provider!

jon1965

I can't quite remember the dealtails but I know that I did what I was asked to do.
My ex wife is on guarenteed pension credit as well as DLA . She had a letter (I think) and I called Eon and did what i was told. Eon said they would send the details over to DWP.
Anyway I called EON this week and they said they had no record of it and I needed to call DWP, aclled DWP who said it was EON's fault and all the ecords had been deleted.
She is on age concern dual fuel tariff
Any advice?