warm home discount scheme

Janvier

flamingo747 wrote: »

I don't think I received any emails at all from bg even to confirm application! Should I reapply?

I applied in mid-November, didn't make a note of the day I did it but on looking now I found it in my browsing history. I didn't take a screenshot of the completed form (should have really), and I never received a confirmation email. Today I received a letter from British Gas saying I have been registered for the scheme and that unless I hear from them again I will receive a credit of £135 by 31st March '14 (I'll believe it when I see it ).

tina1109

Got a BG letter this morning dated on it 17th Jan i have only a week to send it in


I am on ESA with my partner income based

Do i send in one of my letters, a copy of my passport and a copy of my last sick note? (Sick note - anxiety mental health)

So confused and i was told i didn't have to do anything they will get in touch with DWP


ANY ONE HELP ME???

letthemeatcake

tina1109 wrote: »

Got a BG letter this morning dated on it 17th Jan i have only a week to send it in


I am on ESA with my partner income based

Do i send in one of my letters, a copy of my passport and a copy of my last sick note? (Sick note - anxiety mental health)

So confused and i was told i didn't have to do anything they will get in touch with DWP


ANY ONE HELP ME???

I had to phone them to get clarification on what documentation to send. I ended up sending everything to be on the safe side. i doubt they'd need the sick note only proof you are in receipt of ESA.

saintscouple

well that's a surprise, just topped up with my Scottish Power key at an outlet I haven't used before and an additional £135 has been credited.
So if you're with Scottish Power (prepaid) they have started to come through.

nannytone_2

i pay by direct debit and can see scottish power are going to play the same games they played last year!

just sent a meter reading and my account is £60 in credit and they want to put my payments up by £25 a month to cover the period til april.
'but i qualify for the warm home scheme and so there is £135 to be credited to my account in time for that bill' i say.
we dont care they say, we will lower your payments after april to reflect this!

so all summer i underpay because there is a large amount of credit due to the fact that they ignore the WHD.

they dont know their @rses from their elbows!

letthemeatcake

I have just had my DD payments put up as usual despite having confirmation of WHD payment for 31st March. However with BG they reimburse any amount remaining in credit over £120 at the end of March of each year so it doesn't really matter . For the past 2 years I have received a cheque for the full WHD amount as I'm always in credit.

nannytone_2

come aprul, scottish power will drop my payments ridiculously low again (£28 a month and im all electric) because the WHD will put me so far in credit.
then the same thing will happen again next winter and they will hike the pauments up again.

i dont know why they refuse to see the whole picture and just allow me to set the amount of my DD to around £35 a month all year

xNinax

I'm with British Gas and the WHD is showing on my account today.

thacky

xNinax wrote: »

I'm with British Gas and the WHD is showing on my account today.

Thanks xNinax - prompted me to check and mine is there too:)

tina1109

Sent in my proof of benefit to BRITISH GAS last Wednesday 22nd January
How long does it take for them to send the cheque????.?