warm home discount scheme

[Deleted User]

I asked British Gas this question and they said yes because your 'account' follows you where you go

Best to check after you move though just in case

I AGREE with you - I have struggled SO much this winter and I don't understand why they pay out at the beginning of spring rather than in winter at least when it would REALLY help us!

rich_shot2003

Has anyone had there payment from British gas yet?

i know they have got till end of March but would have though payments would be going out by now.

RockChick84

I got a letter from EDF this week confirming my payment. It said it would be credited to my account right away, but it is not showing yet.

john1002

I got my letter today from EDF and on checking online the payment is showing.

John

xNinax

rich_shot2003 wrote: »

Has anyone had there payment from British gas yet?

i know they have got till end of March but would have though payments would be going out by now.

I received my payment from British Gas on 14th February. I only noticed this had been applied when I got my latest statement.

rich_shot2003

Ive got a little problem which im not sure on what to do.

I was with EDF till Dec last year and had applied for the discount but then changed to British gas and applied for it with them.

but i got a letter yesterday from EDF saying that my payment will be on its way to me soon but im not with them anymore and ive applied for it with british gas.

so what will happen now?

i have a prepayment meter so my key is a BG one so if i do get it from EDF could i put it onto the BG key?

any advice please as i dont want to lost the £130.

thacky

xNinax wrote: »

I received my payment from British Gas on 14th February. I only noticed this had been applied when I got my latest statement.

Thanks xNinax - you prompted me to check my British Gas statement online and the credit of £130 shows on Feb 11th :beer:

[Deleted User]

I am with British Gas on a prepayment meter , no sign of mine yet , it should just go on itself one day via the key after I top up?

Is that correct please??

Joyful

For British Gas Key meters you will receive a barcoded letter that you take to the postoffice. They will scan it and add it on to your key.

For anyone moving house you MUST be on supply with British Gas to recieve the payment.

Saversue

Joyful wrote: »

For British Gas Key meters you will receive a barcoded letter that you take to the postoffice. They will scan it and add it on to your key.

For anyone moving house you MUST be on supply with British Gas to recieve the payment.

If with BG you must have the same account number as when you applied for the Warm Home discount.
Fortunately the person resetting my account gave me back my old customer number - which I was told was very cleaver as not many staff would have done that.
This was explained to me today when trying to sort out my bill, having changed company and then changed back because they offered me a cash incentive of £150, paid in two instalments after 3 and 12 months. and had already been awarded the Warm Front by BG, but not eligible with whom I switched to - EDF.
Still haven't got WF Grant, but told it will be in account by end of March.