O2 Upfront for Life - Free Upgrade

ajax_2

Hi Folks,

For you people who have an O2 sim card which was a pay upfront for life, it should now be possible to get a free upgrade to the original phone by going to an O2 shop or phoning them up.

One of my friends has managed to get an upgrade and I am going to try on Thursday by going to the O2 shop.

Good luck

Ajax:j

redux

I rather suspect your friend has switched to a new contract on a different tariff - this is my assumption both before and after a call to their upgrades department

ilikepoints

Sounds interesting.

I guess this might be possible as pay upfront for life isn't technically PAYG, seems to be halfway between PAYG and a contract.

Just make sure they don't try to take away your free lifetime calls as it could be a scam to get people off the tariff.

ajax_2

Well I have just been to the O2 shop and the deal is true.

I got a Free Motorola K1 and all I have the same tarrif as before and I had to sign a contract to say that I will stay with O2 for 12 months.

It is technically a Pay monthly deal as you get a monthly bill with no line rental.

So as far as I can see there does not appear to be any catches at the moment.

redux

better to go the shop than phone up then!

they didn't talk about the tariff then, just got you to promise to stay on the same one?

ilikepoints

This sounds good - thanks. Will call tomorrow.

ilikepoints

Well I treid phoning up but they didn't know anything about this and weren'\t able to offer anything (unless I swtiched to some expensive pay monthly tariff of course).

Anyone else had any luck - must be in store only or a scam/mistake.

Hitme

I'll try this in my local O2 store on Monday and let you know how it goes.

ajax_2

redux wrote:

better to go the shop than phone up then!

they didn't talk about the tariff then, just got you to promise to stay on the same one?

Yes, I had to sign a form saying that I will stay on the same tarrif for the next 12 months.

So i have a document stating that I will be on the existing tarrif for the next 12 months.

It does seem to be a shop thing as people I know who have done it, have gone to the O2 shop to get it done.

Good luck, I do not think it is a scam, but we shall wait and see!

PiratePete

OK I thought their is no way this could work as I have been told before by o2 customer reps that PUFL's are not allowed an upgrade unless they change to a monthly paying tariff.
Well I went into town today and went to one of the O2 shops and asked.......sorry sir but PUFL's are not given an upgrade unless they change to a differant tariff........OK cheers.
Went outside and walked along highstreet then my OH said " their is another O2 shop "
So went in second O2 shop and asked same question blah blah ..........certainly sir what phone do you want to upgrade to........Sony K800i ? ...........no problem..........asked again will I keep the same PUFL tariff ? YES she said. OH asked about 4 times ........same answer .
Computer allowed upgrade on my Tariff contract I signed states same Tariff also.
Over the moon ......been waiting for a cashback offer on this phone for ages :beer:
Lots and lots of rep ajax

millie

They may have told you 4 times that you will keep the PUFL tariff but have you got it in writing, you will have a hell of a job proving that it was said. You have agreed to a 12 month contract what happens after that, can you be sure that it will just revert to back the old PUFL. I have only had a bill for about £1.50 in total over the last few years I just use the free minutes. I am not going to risk it, they would love to get us all off this deal.