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PPI FAQs discussion thread

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Comments

  • Paulmadders1
    Paulmadders1 Posts: 1 Newbie
    In May 2011, my wife and I gave £2000 to Redress Claims to start the process of PPI and they said they would claim back years of mis-sold PPI. We gave them all the information yet 14 months on nothing despite many e-mails asking for updates, letters and of late saying i will start legal procedings to retrieve my £2000. What can I do as they just ignore me?
  • JuicyJesus
    JuicyJesus Posts: 3,832 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Paulmadders1 wrote: »
    We gave them all the information yet 14 months on nothing despite many e-mails asking for updates, letters and of late saying i will start legal procedings to retrieve my £2000. What can I do as they just ignore me?

    Follow through on your threats of legal action.

    You can also report them to the Ministry of Justice, but that won't do much to get your £2,000 back.
    urs sinserly,
    ~~joosy jeezus~~
  • Gemini_Brown
    Gemini_Brown Posts: 2 Newbie
    I took out a loan with Egg I asked for my payments to be protected with insurance, I became ill so I was forced to use the insurance as I could no longer work. The loan has now been paid off & closed. Can I still try & claim for missold PPI. This may sound really stupid as I have been advised that I can't as I did use the insurance. Could somebody please confirm this.

    Many thanks
  • dunstonh
    dunstonh Posts: 120,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Gemini_Brown wrote: »
    I took out a loan with Egg I asked for my payments to be protected with insurance, I became ill so I was forced to use the insurance as I could no longer work. The loan has now been paid off & closed. Can I still try & claim for missold PPI. This may sound really stupid as I have been advised that I can't as I did use the insurance. Could somebody please confirm this.

    Many thanks

    You can still complain but if your reasons for complaint are limited (you cant say you didnt need it, know about it or were not eligible). Plus, if your complaint is successful, they deduct the amount paid out from the redress. This could be more than you paid in premiums.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Gemini_Brown
    Gemini_Brown Posts: 2 Newbie
    Thanks for the info.
  • Cityboydal
    Cityboydal Posts: 31 Forumite
    Received a call from BH this morning asking details regarding my employers Death in service and Critical Illness figures. They will now complete the claim today and send a letter out. Does this sound like good news, given that they know I had cover?
  • dunstonh
    dunstonh Posts: 120,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Cityboydal wrote: »
    Received a call from BH this morning asking details regarding my employers Death in service and Critical Illness figures. They will now complete the claim today and send a letter out. Does this sound like good news, given that they know I had cover?

    Strange request as neither death in service or critical illness cover overlap with PPI.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Cityboydal
    Cityboydal Posts: 31 Forumite
    dunstonh wrote: »
    Strange request as neither death in service or critical illness cover overlap with PPI.
    The PPI element sold was Life-critical illness cover as a single premium.
  • dunstonh
    dunstonh Posts: 120,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Cityboydal wrote: »
    The PPI element sold was Life-critical illness cover as a single premium.

    Life assurance and critical illness cover are not PPI.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Cityboydal
    Cityboydal Posts: 31 Forumite
    dunstonh wrote: »
    Life assurance and critical illness cover are not PPI.
    :? In the event of critical illness or death, the policy repays the loan. I'd say that is protection of payments in full, would you not?
This discussion has been closed.
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