PPI Reclaiming Discussion Part 5

Lee75_UK

-taff wrote: »

You can try complaining to Booker, but all they did was buy the debt. The company is over so you can't complain to them and the FSCS won't touch it because it's pre Jan2005. Neither were they regulated at the time of sale.
I can't see who you can complain to but maybe someone else will reply.

I have a letter from ICF Loans dated 14/03/2007 which is in response to a DPA disclosure request i sent in when trying to reclaim bank charges.
At the bottom of this letter it states "ICF loans is a trading name of Booker Management Services Limited".

On Companies House it shows ICF as a liquidated company from around 2010. If BMS took over ICF Loans, does that not make them liable for the mis-selling of PPI?

Also, is there anyway that i can find out for definate if ICF or BMS were in fact regulated at the time of selling the PPI?

The letter that accompanied the credit agreement form that I originally signed displays a "Regulated Consumer Credit Licence number"

Cheers

Lee

-taff

Unless they suscribed to the GISC codes then they weren't regulated.
I didn't realise your questions had already been answered

https://forums.moneysavingexpert.com/discussion/3611551

Lee75_UK

-taff wrote: »

Unless they suscribed to the GISC codes then they weren't regulated.
I didn't realise your questions had already been answered

Apologies, I couldn't remember the log on details so decided to try again. Sorry if this causes issues

Would you say it was still worth a punt or not?

Cheers

-taff

No idea. Did they buy the debt or did they take over liability for the loan?
If they are just fancy debt collectors, then your complaint is over.
It's possible you might be able to complain to the underwriter of the insurance if they are only debt collectors.

kennywright1

Right ... first time so be gentle with me here ...
I'm looking for guidance /assistance in regard to a letter I've received back from Lloyds TSB DSR Team today ... I've sent them the £10 and the template letter and they have now sent me the info I have requested ...
They are telling me that they have located 7 loans (4 are old branch based fixed interest??) however loans dated 1995 fall outside of their reteention period and they are unable to provide copies of the original loan application documents ... they also inform me that they are unable to provide any info with regard to PPIas they are not the data controllers for this info and are telling me now to contact ... Lloyds TSB Insurance Ltd ...
Any idea's? ... do these people not speak to each other internally or am I getting the runaround here?

-taff

Have you actually read through the info, because if there was PPI it should be with the loan paperwork somewhere.
You should be able to work out roughly how much by seeing what your monthly loan repayments were against the original sum borrowed and the percentage interest. Anything over that is PPI. If they sent you statements as well, check the sums there.
Honestly though, I didn't have that problem, but then the oldest loan was from 2001.

kennywright1

Thanks for that ... I'm hopeless at this but it looks very much like if I do what you say ... I am about £2.3k over on one loan at least (amount borrowed plus % applied 7.66% per annum compared to total payments I actually made) on that basis I am now going to contact Lloyds TSB Insurance Ltd as they told me ... but i do still feel I'm getting the runaround here

maggyp

Hi,

Am I posting this in the correct way?

I have just been told by MBNA that they have been told by HMRC that they cannot pay any PPI refunds at the moment as they need to do an adjustment has anyone else come across this ?? My refund is on a credit card.

They have also told me that although the FSO wrote to me and told me they would be in touch within 10 weeks MBNA advised me that the FSO do not set time lines for MBNA to follow.

I am totally lost and am chasing them on a daily basis.

Any help would be appreciated

Mags

[Deleted User]

maggyp wrote: »

I am totally lost and am chasing them on a daily basis.

Why stress yourself with constant calls to bank staff who can do nothing to expedite payment of your redress?
Obviously, you've already waited some time for FOS to overturn the Bank's original decision. However, be aware that the Ombudsman referral process has been taking as long as eighteen months to complete from beginning to end. This means you could be waiting for some time yet.
I recommend you stop calling the Bank every day and treat the redress (when it comes) as an extra rather than a necessity. I understand your frustration, but there is little you can do now but wait.

puffykat2000

Some advice please.

I took out a loan with HFC in autumn 2006. At the time of taking it out I was highly pressured by their salesman to take out an accident cover with them, which would pay out my premiums if I had an accident etc etc etc

I told him I was adequately covered if that would happen and no thank you. He put me under so much pressure to take it out to the tune of £249 and made me feel I wouldn't get the loan if I didn't so I took the wretched thing out.

After I'd had time to think about it I cancelled it. I did get my one off premium back and checked with HFC to see if I could pay it back directly off my loan and they said no I couldn't.

In January 2007 I had to borrow some more money so my original loan was "paid off" early by HFC which then added that amount to my new borrowing to make one loan. I was wise to them and refused point blank any sort of cover.

I sent in to them last week my questionnaire to reclaim the interest, and they have written back to me to say that I have never had PPI so they can't settle my complaint as there is no complaint to deal with. Despite me sending in the paperwork and account numbers of the insurance.

Is this not PPI then? My understanding it was - it would have protected my payments in the event of an accident. Really don't know what to do next. Has anyone had similar with HFC/Beneficial Finance?