PPI Reclaiming Discussion Part 5

boppy

Thanks di for prompt reply Forgot to say FOS advised loan line no longer exist and this is why i am trying to find out who underwriter is and then FOS will help me proceed ... And don't know how to find the underwriter out of the 3 I posted any clues on how to do this .
thanks for your kind thoughts it was a difficult time however as a family we got thru it


Boppy

di3004

boppy wrote: »

Thanks di for prompt reply Forgot to say FOS advised loan line no longer exist and this is why i am trying to find out who underwriter is and then FOS will help me proceed ... And don't know how to find the underwriter out of the 3 I posted any clues on how to do this .
thanks for your kind thoughts it was a difficult time however as a family we got thru it


Boppy

Hi Boppy

Your very welcome.

If loan line was the broker, the one's who arranged the loan, who was the actual lender? You can write to the lender for the documents.

Yes I can understand how you feel, I lost both my dad aged 69 over a year ago and a brother in law aged 43 not long after, it was difficult but you will get through it, and it does help when family rally round, keep your chin up now.;):A

Di
x

MsJan

This is my first posting and I'm not even sure I'm writing on the right place..! I'm wondering if anybody could help.

I bought a house in late 2007, with a help of a local financial advisor (Belfast). The mortgage was arranged with a local building society and when I received my first month's bank statement I was suprised to see that there was a Standard Life Policy direct debited from my account. I didn't think anything of it so I cancelled the policy and next few days I received an e-mail from my financial advisor saying..

'I have received a letter from Standard Life Bank saying you instructed them to cancel this policy???
I assume this is just an error as this policy is your protection for the mortgage which is required?
Can you please reply as a matter of urgency as we will need to have this rectified asap!'

Since then, I've been paying £30 every month, for this policy. I didn't think anything of it until all these talks of PPI insurance claims emerged recently..

Have I been mis-sold my PPI insurance? If so, do I write to my mortgage lender? eventhough mortgage lender is different to the insurance company? or my financial advisor?

HELP!

Drako69

Hi all
I have recieved a without prejudice offer from blue sky finance (welcome finance loan) of £2500 with no admittance of liability and a form to resend. The question i have is the policy started in march 2008 and the original PPi amount was £2381.00 so i have been paying the intrest on this for the last 4 yrs. Am i right in this assumption ? the policy is still running. My reason for missold is that the policy only covers me for 60mnths of a 120mnth loan and it was front loaded. Does this ammount seem correct or should i reject and wait for a proper breakdown of the monies paid.

The loan is £272.89 per month over 120 months at 24.6% apr.

A big thanks in advance for any replies.

iloveponies

Hi everyone, I was discharged from a protected trust deed in 2006. Can anyone tell me if I can claim ppi from creditors that were included in the trust deed? Thank you

janfrog

Thanks for your responses.
Before got chance to send any SARs I found some Capital One statements and eventhough the paperwork shows I ticked NO to PPI it seems they charged it to me for about 13 months so shall I just send them a letter for a refund of that which is about £45.00?

Also re paperwork from Bank of Scotland which has signature but nothing about PPI. I have now found an old letter that they sent to me in August 2011 telling me that "You had payment protection for your AA card" and then going into a long letter about how I shouldnt have felt pressured into buying it and how they have conducted a review etc etc SO it looks like I did have it! (Signature for card was dated April 2006) But dont know when I cancelled it or how much I paid . Do I still need to do a SAR on this one as havent got dates and amounts just looks like I did have it at some point? Letter has a case ref number on it anyone else had one of these ?
Appreciate any help

regards janfrog

The_Logans

:mad:

I have just sent this email off to the CEO. This is getting ridiculous!

1. Wrote to Clydesdale on 11th November 2011 requested copy of agreement related to loan. Received response dated 16th November that stated CB records confirmed that loan is now repaid and therefore under no obligation to provide agreement.
2. Phoned Clydesdale loan administration team for assistance. They were unable to find any trace of me, despite the letter dated 16th November sent by Clydesdale which refers to my loan record.
3. Wrote to Clydesdale on 23rd November enclosing full address history and PPI complaint questionnaire. Received response dated 24th November stating that CB have been unable to trace any accounts in my name at any of the addresses quoted.
4. Received response to my complaint on 12th January 2012 stating that they have been unable to determine whether PPI was sold in connection with the loan in question. Complaint closed.
5. I wrote to Clydesdale 23rd February in the form of a data subject access request. Received response dated 27th February, containing all my current account transactions from Jun 2001 to account closure in October 2008.
- This refutes point 3 above which stated that CB were unable to trace any accounts in my name.
- It also refutes the claim in point 4 above that CB were unable to determine whether PPI was sold in connection with the loan in question. The statements clearly show that the loan was settled in June 2005, i.e. within the last 7 years and therefore CB are obliged to still hold these records (as I was informed by one of your PPI team members on the phone today, 9th March 2012).
6. I wrote to Clydesdale 29th February requesting that the complaint be reopened due to further evidence and enclosed copies of the current account statements showing transactions relating to my loan (see attached pdf file) which show the following:
- Loan received Jul 03
- Repayments of £69.64 monthly until loan settled early. The settlement transaction clearly shows a PI insurance rebate on the same day.
Interestingly, when I called today to enquire of the progress of the complaint, CB claim never to have received this letter and evidence.
I will now resend this documentary evidence by special delivery to ensure that receipt will be recorded and that my complaint will be processed.
Please be informed that I have retained copies of all the correspondence in question and will be forwarding it all to the Information Commissioners Office as evidence of obstruction of my right to access personal information.

di3004

lisajaynec wrote: »

Hi All
I have been battling with TSB as I took out a loan with TSB in 1992 and the premium charged for the policy was £380.90 The loan was paid off early 1994 payment was £88.30 per month
Today i received a refund cheque of £1,511.78, but no letter, just said further to my letter of 5th Dec 11-I never received a letter.

I was also battling Clydesdale Bank for PPI took out in loan in July 1993 and paid it off in 1996. The PPI premium was £208.57. Payment £63.55 a month. I was turned down so went to FOS and they upheld it, I had to sign an acceptance form without any details of the figures and today on my bank statement I have been credited with £437.17

I know you can't be sure of figures but these don't seem comparable. Any thoughts?
Don't get me wrong I am pleased as I thought these claims were lost.

Hi there

First of all well done on your success!:beer:

I think you have the right to request for a written breakdown, so I would do this, just tell them you want these for your records.
If anything is amiss, you maybe able to challenge this later on.

Good luck.;)

di3004

MsJan wrote: »

This is my first posting and I'm not even sure I'm writing on the right place..! I'm wondering if anybody could help.

I bought a house in late 2007, with a help of a local financial advisor (Belfast). The mortgage was arranged with a local building society and when I received my first month's bank statement I was suprised to see that there was a Standard Life Policy direct debited from my account. I didn't think anything of it so I cancelled the policy and next few days I received an e-mail from my financial advisor saying..

'I have received a letter from Standard Life Bank saying you instructed them to cancel this policy???
I assume this is just an error as this policy is your protection for the mortgage which is required?
Can you please reply as a matter of urgency as we will need to have this rectified asap!'

Since then, I've been paying £30 every month, for this policy. I didn't think anything of it until all these talks of PPI insurance claims emerged recently..

Have I been mis-sold my PPI insurance? If so, do I write to my mortgage lender? eventhough mortgage lender is different to the insurance company? or my financial advisor?

HELP!

Hi and welcome

I believe you can still make a complaint and ask that they refund you the premiums you paid, because you never knew about the policy, so similar to that of PPI really, but I would put it into writing and make it clear that you were surprised to see they were taking money for the policy and you cannot recall on agreeing to it.

You write to the business who actually sat there with you and arranged the account.
Hope that helps, please keep us posted and good luck.;)

tiggytigs27

Hi all,

Im new to this but have been an MSE reader for a while.

In February 2012 I received a letter from Santander that said that I had PPI on a loan and as it was between January 14th 2005 and June 30th 2007 that I may have been mis sold the policy and maybe entitled to claim a refund as I have not complained before. They enclosed a questionnaire and I completed it and sent it off which I have been advised by them that they received it on the 22nd February but I have still not received an acknowledgement and its been almost 3 weeks, despite contacting them and being told that they have sent it out 3 times.

I took out a loan with Abbey in 2005 (which was cleared in 2010 - had it over 60 months) for debt consolidation over the telephone and it had to go to the underwriters as I wanted to borrow £10,000 but I think that my credit score must have been borderline for them to refer it to the underwriters (or unless there was another reason for this as i dont know). At the time i do remember the man from Abbey telling me a price with and without ppi and i think the reason i agreed to take the ppi was that i felt he was saying if I did not take this out then i would not get the loan and as I desperately needed the money i thought I better had take it. What I did not realise until recently was that PPI covered you for sickness, accidents and redundancy but when I took out the loan I worked for a public service and still do, and we get 6 months full pay and 6 months half pay for sickness and accidents and also we have a redundancy package, which i put on the questionnaire. I feel that the ppi was not properly sold to me as the man from Abbey did not ask me any questions to establish if I was covered elsewhere and even though he gave me a price of the loan with and without ppi this was per month, so I have no idea how much the PPI worked out over the 5 years that I paid for it and the loan. As I say, my loan was £10,000 and I paid £310 for 60 months which worked out £18,600!! I was never offered to look elsewhere for a cheaper alternative either. Do you think I may have a good chance to get my money back? Or do you think they would reject me because I agreed to the PPI on the phone? I have heard they listen to the telephone call is this correct?

Many thanks,