PPI Reclaiming Discussion Part 5

pebbles16

boppy wrote: »

Hi Amerasall not sure if the advice you are giving in your post #405 is to me .originally posted my query under #372 page 19 of this thread which Di has replied too ....can you offer any more advice ...how do I find the actual lender as have been going round in circles for almost 4years with this!

Loan taken out with 1st national bank now GE FOS involved and said we needed the underwriter as GE not responsible but policy was from loan line who is now no longer trading ....as said to Di am ready for giving up as tried for sooooooo long


Any help much appreciated
Boppy

Hi Boppy/Di,
Just wondering if you have got anywhere with finding out who the underwriters were for Loanline / GE Money, as your predicament sounds exactly the same as mine, Our loan was taken out in 2001 with £2776.15 PPI added to our loan which we paid off a couple of years later. I do still have the agreement copy but nothing else. When contacted GE Money, they said the same as you, 'whilst they provided the finance, they did not sell it to us' and that we should contact LoanLine, who we both know are no longer! Please could you tell me if you contacted the FSCS or FOS?
Thanks

monkey81_2

hi could someone point me in the right direction....... we have been made an offer by tsb, it says the 8% is taxable, how do we go about sorting this out?? or is it sorted before we get the money?? thanks in advance.

Draig

Hi,

Can anyone help? I bought PPI for a mortgage I had with the Staffordshire Building Society. The policy was with Norwich Union, but sold to me by the Staffordshire. I am still paying the policy. The reason I believe I have a claim is because I have 12 month sick pay through my job but I was never asked about this.

As the Staffordshire no longer exists - I believe it merged with Portman, which was then absorbed into the Nationwide - do I have a claim against NU, given that they did not sell the policy to me themselves?

Any help is appreciated, and I apologise if this has already been covered here.

di3004

pebbles16 wrote: »

Hi Boppy/Di,
Just wondering if you have got anywhere with finding out who the underwriters were for Loanline / GE Money, as your predicament sounds exactly the same as mine, Our loan was taken out in 2001 with £2776.15 PPI added to our loan which we paid off a couple of years later. I do still have the agreement copy but nothing else. When contacted GE Money, they said the same as you, 'whilst they provided the finance, they did not sell it to us' and that we should contact LoanLine, who we both know are no longer! Please could you tell me if you contacted the FSCS or FOS?
Thanks

Hi there

May I ask what year you taken out the loan?
If this was taken out as from 14th Jan 2005 and the company/broker who sold you the loan dissolved, you should be able to go the FSCS avenue, you ring them and ask if the business are listed with them and yet I am sure they are.

They will then arrange to send you out a claim form within a few weeks, you complete the form and enclose copies only of any relevant information you may have, such as a copy of the loan agreement, application form.
Even if they were lenders paperwork you can send them, because they will be aware of the relationship of the broker to the lender.

If your loan was sold prior to the above date, the FOS usually suggest the underwriter/insurer avenue, if you do not know who these were the lender will send you a copy of the payment protection insurance policy booklet on request in the post.

If this fails where they reject your complaint, the FOS may be able to take the case on if the underwriter/insurer were regulated by FSA/GISC etc and check to see what involvement these had with the broker/lender of when the policy was sold to you.

Hope this info helps, good luck.

di3004

monkey81 wrote: »

hi could someone point me in the right direction....... we have been made an offer by tsb, it says the 8% is taxable, how do we go about sorting this out?? or is it sorted before we get the money?? thanks in advance.

Hi there

If the tax have not already been deducted, the bank will let you know what is taxable and if you need to contact the HMRC, it will only be that of the 8% they can tax, so try not to worry.

The letter from the bank should confirm if this have already been done or not, but otherwise if your a tax payer contact the HMRC who should look into this for you.

Well done on your offer!:beer:

di3004

Draig wrote: »

Hi,

Can anyone help? I bought PPI for a mortgage I had with the Staffordshire Building Society. The policy was with Norwich Union, but sold to me by the Staffordshire. I am still paying the policy. The reason I believe I have a claim is because I have 12 month sick pay through my job but I was never asked about this.

As the Staffordshire no longer exists - I believe it merged with Portman, which was then absorbed into the Nationwide - do I have a claim against NU, given that they did not sell the policy to me themselves?

Any help is appreciated, and I apologise if this has already been covered here.

Hi and welcome

I would post about this in a separate/new thread amongst these ppi reclaiming threads and title it "Mortgage PPI help" where hopefully Dunstonh and or MagpieCottage will know more on this one, although its the same as reclaiming PPI as loan ppi, but the above stated may have the answers you require in how to go about this one.

Good luck and I have left a link below to start your own thread, so it should not be missed by the right ones.;)

http://forums.moneysavingexpert.com/newthread.php?do=newthread&f=169

Declaration_2

Amersall, thanks very much indeed for your very helpful reply. MBNA seem to have sold their loans to Moorgate, who now administer them under the same terms and conditions. This being the case, MBNA would be unable (I think) to reduce the loan payments by the PPI amount. Would I not just get the whole sum?

Also, I don't believe MBNA issued a rebate at the time I consolidated the first loan. Certainly,no rebate was mentioned.

electribem

Please, I need some help with this.

On the 5 December 2011 I put in one of 3 claims to Barclaycard. Two claims have been rejected which I am now taking up with the ombudsman. The other claim dates back to October 1999. I phoned Barlycard recently to ask for an update on this claim. I was told that they never received it! I found this very odd as all claims were sent in the same envelope using Royal Mail Special Delivery. Anyway this claim was re-submitted then and there over the phone.!

Now the history of this claim gets a bit complicated so please bear with me. I got a Morgan Stanley Dean Witter Card in 1999. This had PPI on it that I was not aware of. I continued to pay PPI on it through the time it got swapped over to Goldfish which then got swallowed up by Barclaycard in 2008. So effectively I have been paying PPI for roughly 13 years. Fortunately for me (not so much for my other claims. re: my other posts on here) I have all the paper work including the Morgan Stanley Dean Witter Card Payment Protection Plan Certificate Of Insurance, original unsigned Payment Protection Plan slip and a few statements ranging over the years. The certificate of insurance was devised by Norwich Union Insurance Limited. I was told on the phone recently that I am with AXA Insurance. Is that one in the same?!

I have a few questions that I need answers to before I crank this claim up full throttle. Firstly is Barclaycard responsible for the Morgan Stanley Dean Witter and Goldfish years of my claim? !Barclaycard have already conveniently lost my original claim sent on the 5th December 2011, which I am upset and frustrated about. I got the standard letter from Barclaycard yesterday saying they have received my re-claim and if I have not already done so to fill out the financial ombudsman questionnaire. Do I send them a copy of the one I have already or call their bluff and wait until the 31st May for a decision?
Do I need to amend what I have said in Section E do you think?
In Section E: about your complaint, of the financial ombudsman questionnaire I wrote-
Sale took place either online, phone or by post
Information was posted to my home address, insurance cost, benefits and T&C's information was included
I asked no questions about the insurance in fact I didn't know I had it until I phoned Barclaycard in late 2011 to make a late payment and was told by customer services. This was well after me writing to Barclaycard with a 28 day no action letter and subsequent correspondence. I couldn't have made a claim then as I was classed as self employed. Is that the right things to say here in that section?
I also said I was unhappy because Barclaycard have been fined by the FSA for unfair treatment of their customers with regards to PPI. Barclaycard made no attempt to review the policy or update me in anyway. Also said it was mis-sold due to temporary worker status now although that may be a bit thin as I wasn't in 1999.

Any constructive advice would be much appreciated. Cheers!

DDave_2

amersall wrote: »

You are very very welcome :D:D:D glad to have helped you :D:j:j:j:j:j:j:j:j Amazing :T:T:T:T really pleased for you xx bet you are still on the ceiling?? :cool::cool::cool::cool::cool::cool::cool:

Yes just cant believe it 14000+ in cash coming + our repayments drop by around 100 a month - so many things that needed fixing and now we can afford to, its just incredible- now slight problem cant sleep too excited but guess thats another forum :-):rotfl::rotfl::j:T:T:T:T:T

cb2490

Hi there,

I'm hoping someone can answer a few questions before I look at claiming for PPI.

It's for a store card (first GE Capital then Santander) opened October 1990. The card was opened in store (through Evans) but wasn't made aware of how much I would be paying or anything like that. I'm also not sure because my work would supply sick pay whether it was even necessary? I was definitely told though that PPI was required to take out the store card.

I only have statements back to 2009 but show that for every £100 outstanding, I was paying "account cover" of £1.50. I know the balance was as high as £4500 at one point so ... :eek: I assume the monthly cost would mean there was no lump sum at the start either??

I've had a look at the site and filled out the questionnaire but do I need to send for the agreement first even though I have statements showing it was there?? If not do I just send the questionnaire with an attached letter basically asking them to review my account?

Help pls ... :rotfl: