PPI Reclaiming Discussion Part 5

di3004

Derbytonian wrote: »

but, I'll ask just in case!

I'm not sure if I have ever been sold PPI and if so, I'm not sure when. How long can you go back to claim?
I had a few credit cards and loans back in 2000-2002 ish, can I claim on those?
These accounts are long closed and I don't have any paperwork or remember any dates for them now.
I can just about remember who they were with, but not all.
Is there any way of finding out this info?

Sorry for all the questions, just don't want any bank to get away with ripping anyone off!

Thank you in adnvance.
Lucy

Hi Lucy

Many have been successful from accounts taken out in the 90's.

If you don't think you have any statements lying around, or in the loft even, you could try contacting the buiness who sold you the finance, who should be able to confirm.
They may possibly ask a few security questions.

However, if any of them were with your bank, you could just call in and ask them to check your files for you by giving the bank the banking account number.

That is a start anyway, please let us know how you get on, if that fails, we can try thinking of other ways, such as a SAR (Subject Access Request) if we have to.

Good luck.;)

amersall

.

however it looks like I was sold PPI without my knowledge on a loan in 2005, paid off in 2008 for £5000. It was with Northern Rock

How do you know this? if the claims co told you this then they are fibbing, they do not have access to any of your loans or Credit cards.

.

not happy about a claim company telling me to lie and thinks this says a lot about their standards and practice.

As i said, fibbers.

Do not sign any paperwork and make it clear that you will not be using their company to make a mis sell claim.

Contact Northern Rock
http://www.northernrock.co.uk/downloads/ICPNEW.pdf
Ask if they can find you, give as much info as you can, dob etc if they locate you then they will tell you if PPI was on there, if it was, say that you had a loan and believe you were mis sold this PPI as it was front loaded, a loan upon a loan to term end with interest.

HOW EASY IS THAT????.

If the loan is closed then let NR know as the loans are now dealt with by NRAM, same company though,they will pass your complaint over to NRAM.
Stipulate VERY CLEARLY that you have not enlisted a third party to reclaim this for you and that they are only to deal with you regarding this claim, otherwise the claims co will get the % for doing jack!.
Give it a go and surprise yourself.
When you do the claim let NR know that you

amersall

dolphingazer wrote: »

Thanks:)
I think I will set aside some time, incase they keep me on hold. To make matters worse my hearing isn't up to much. Arghh, I feel so frustrated with it all:(:(
I'm just so glad you lovely people are here to help. Thankyou so very much:D

You are very welcome do they have a phone number for the hard of hearing? most do now, at least you will be able to hear them !!.
Let me know what they say

amersall

cappo wrote: »

A little bit of news guys if you don't already know



http://www.dailymail.co.uk/money/news/article-2124066/Banks-seek-new-defender-Angela-Knight-quits-British-Bankers-Association-post.html?ITO=bookmark-chromeext

Couldn't have happened to a nicer person good riddance was she pushed or did she jump? hope she was pushed :cool:

She was the one who tried to get the banks to appeal the PPI mis sell that the Judge ruled on, good old Osario for not being part of that then all the banks followed :T:T

robbie131986

amersall wrote: »

If this is the case then why would you take PPI that did not cover the unemployed?.

Did you have life insurance? this would another aspect of this PPI that was not needed as you had cover in place.



Do this, you need all the info you can get.

Was this a final response or can you get back in touch with them?, if you can contact them, I would write a letter back to them rejecting the reason for not upholding, use the fact that had it been explained to you in full the terms of this PPI, you would not have taken this as it did not cover you as you were self employed and your business would have to fold to be able to make a claim on this policy, mention the life insurance too, then ask for proof that the salesperson actually explained this cover in full to you, for you to then take this PPI even though on the 2 counts above, you would not have needed.

i had an insurance policy wqhich covered me from a seperate insurer that was to cover me in case of unemployment, injury, or death. but the lady in the bank told me that my other policy wouldnt pay my loan repayments. and in relation to your question about why would i take the policy, i was not told in person about any limitations on the policy she just told me that i would need the policy in case i became unemployed.

i can get back in touch with them if i am not happy with the decision but im not saure weather to request the additional information which they claim to hoild on the sale of the policy before i do this. i was also not made aware that i would have to fold my business in the event of wanting to make a claim for unemployment. would this also mean that i would have to declare bankrupcy???

amersall

and in relation to your question about why would i take the policy, i was not told in person about any limitations on the policy she just told me that i would need the policy in case i became unemployed.

This is what i meant, why would you take a policy that did not cover you after it had been explained in full?.... because it was not fully explained to you at all.
You could put the rejection letter in as i said and in that ask for proof that this was fully explained to you, in a way that made you take this PPI knowing full well that it would not cover you, they may not be able to provide this info and if they can't, then they should not have rejected this claim.

To claim unemployment benefit when you are self employed, your business would have to cease trading, not just when you ran short of work for a while, not necessarily bankrupt.

Was this a loan or CC?.

robbie131986

di3004 wrote: »

Hi there

What you need to do now is write to them, even if they issued you with a final decision, make it clear that you don't feel they given you the opportunity to express your full complaint as it was dealt with over the phone and you are now providing them with this information that you did not get the chance to express to them at the time.

You can of course try asking for a copy of the agreement, or call into your local branch, they may provide this free to you, or the at the most the cost if that of a £1.

I would not leave it there though, defo write back as stated above and give all your reasons on why you want them to refund you all you paid of the PPI, plus interest.
They will eventually resolve this, stand your ground and keep at them, good luck.

(Oh you could email your information, ask them to confirm delivery of your information).

[EMAIL="ppi.customer.relations@lloydstsb.co.uk"]ppi.customer.relations@lloydstsb.co.uk[/EMAIL]

[EMAIL="Customer.Care.Insurance@lloydsTsb.co.uk"]Customer.Care.Insurance@lloydsTsb.co.uk[/EMAIL]

thanks very much im just writing to them now to say all that. ive already sent them a cheque for £1 for the origonal copy of my agreement but they only sent me a copy of the loan agreement and nothing regarding the ppi. i think they are being quite evasive as they know exactly what i am trying to do and they are intentionally being unhelpful. im going to request all the info that they have used regarding my claim and the evidence they have used in coming to decision. once i have all this info i am going to state my intent in challanging their decision. i have also been on the fos website and have certain codes and regulations which i feel they havent followed when selling this policy to me. ill try to post them on here to see if you agree.

robbie131986

amersall wrote: »

This is what i meant, why would you take a policy that did not cover you after it had been explained in full?.... because it was not fully explained to you at all.
You could put the rejection letter in as i said and in that ask for proof that this was fully explained to you, in a way that made you take this PPI knowing full well that it would not cover you, they may not be able to provide this info and if they can't, then they should not have rejected this claim.

To claim unemployment benefit when you are self employed, your business would have to cease trading, not just when you ran short of work for a while, not necessarily bankrupt.

Was this a loan or CC?.

it was a loan through lloyds tsb and i thought that was what you were saying but wanted to be sure. i will ask for all the info as it clearly states on my rejection letter that the evidence used included the notes taken from the origonal sale, the policy summary/policy booklet, the policy limitations and benefits and the customer needs.

like you said i didnt need the policy, didnt ask for it, and wasnt fuly covered incase of unemployment and wasnt told the implications and requirements od unemployment status in relation to my business should i need to make a claim.

amersall

robbie131986 wrote: »

it was a loan through lloyds tsb and i thought that was what you were saying but wanted to be sure. i will ask for all the info as it clearly states on my rejection letter that the evidence used included the notes taken from the origonal sale, the policy summary/policy booklet, the policy limitations and benefits and the customer needs.

like you said i didnt need the policy, didnt ask for it, and wasnt fuly covered incase of unemployment and wasnt told the implications and requirements od unemployment status in relation to my business should i need to make a claim.

Did you pay one monthly payment to this loan that included the PPI?, if you did then put in your letter that you have just been made aware through recent media coverage that this PPI on your loan was front loaded, as well as you not being able to claim on the PPI for this loan you now know that this PPI was in fact put on at the start of the loan and paid back over the term with interest.
Ask them to reconsider on the reasons you have given and if they maintain the stance that this PPI was not mis sold, then you will have no option but to take this to FOS.
Give them 14 days to get back to you then put this to FOS.

Front loaded PPI is the most upheld of all PPI mis sell claims, this is a reason on its own for mis sell.

podski111

amersall wrote: »

If this was the final response,send this to FOS
ww.financial-ombudsman.org.uk/contact/index.

Put all the reasons you state above and a copy of the Doctors certificate.

If this was not the final response, then do the above back to MBNA and ask them to reconsider the decision or you will take this to FOS.

You are correct as the ppi is on each monthly statement so when you paid the card off you would no longer pay this.

_________________________________________________
Not sure what MBNA are up to but about 10 days after I sent everything off to the FOS, I got another letter from MBNA saying they apologise for the delay in looking into my case, but that they will have a response by the 4th April.
They had already said their last response was their final response!!
Any how, yesterday I got a letter saying that they are upholding my complaint and say they will be sending me a cheque for £10,409.61 in the next 28 days.
Next stop First Direct who messed me up totally a couple of years back by closing my cheque account just days before getting paid and direct debits were due. Simply for having missed 2 payments on my credit card balance which was about £2550. I had PPI with them for loans and credit card, so hopefully claim enough back from them to cover what they are due. Top bank when you keep in credit maybe and when i had money they used to phone offering all sorts. As soon as they see you are struggling - off with your head!!!
Thanks Amersall for giving the confidence to pursue these banks for what is owe.