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I received a ppi payout my egg loan and now SW Reclaim are insisting for part of the payment? During the whole process I was the one ringing Canada square and giving them details etc
Financial firms pay levies each year to cover the FCA, FOS and FSCS to allow them to be available to consumers at no charge and because of that, if you choose to pay someone for using the free-of-charge complaint process and it is you that needs to settle the bill. So, when you receive the redress, that is what would have won had you posted it yourself. Out of that you pay the CMC you employed.
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