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PPI Reclaiming Discussion Part 5

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  • They didn't ask so and I didn't mention it until this situation came up, I've since emailed "The Claims Guys" and got this response...


    [FONT=&quot]You currently do not have any active claims on your account. If you do not wish to claim then advise us by return email that you wish to closed all checks and claims and we will close these down for you.[/FONT]

    [FONT=&quot]Please note, if you do not wish for us to progress and claims then pleas Don Not send any documentations back authorising us to submit a complaint on your behalf.[/FONT]

    [FONT=&quot]It didn't really answer my question over the fee's involved in cancelling it though.
    [/FONT]
  • ericpode
    ericpode Posts: 356 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I recently had a PPI compensation payout, and I've just been reading up about reclaiming the tax that they paid on the interest.

    The interest was by far the biggest component of the total payment, so the tax deducted was about 600 pounds.


    The personal savings allowance is 1000 pounds of interest per year, so am I right in understanding that however big the total of all payouts you receive in a tax year, only 20% of 1000 = £200 is the maximum amount of tax that you can reclaim in that tax year (assuming no other savings interest was earned).


    Or if you had earned say £400 of interest from cash savings accounts in the same year, then 20% of (1000 - 400) = £120 would be the maximum amount of tax that you could reclaim.


    Before I read up on this I naively had visions of claiming back all of that lovely 600 pounds, but it looks like most people with payouts of a few thousand pounds will only be able to claim back a fraction of the tax that had been deducted.
  • Hello All,


    Looking for some kind person to help me. I'm sure I've heard you can claim PPI on credit cards.
    Here goes...


    Way back in the 1980's I had a Visa card which I'm sure I applied for through Barclays bank (my bank at that time). I have no paperwork (statements) relating to the credit card. Looking through some old stuff I've found a receipt from a transaction I made with the credit card going back to 1992. Is this enough evidence to claim PPI?
    It has the usual details, account number, issue date, expiry date, my signature.


    If you think I'm able to claim, where do I start?


    Many thanks in advance.
    Feeling Bamboozled
    Helen2020
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You don't claim it , you need to put in a complaint, giving your mis sale reasons.

    But there will be no records from 30 years ago, so probably best to put this one to bed.
  • Nasqueron
    Nasqueron Posts: 10,771 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Helen2020 wrote: »
    . I'm sure I've heard you can claim PPI on credit cards.
    You can complain if you had it and feel it was miss-sold. You don't claim it

    Helen2020 wrote: »
    Way back in the 1980's I had a Visa card which I'm sure I applied for through Barclays bank (my bank at that time).
    PPI was mostly a late 80s product, not to say you couldn't have it but probably less likely. In this case you would ask Barclays if they have any evidence of your account and PPI

    Helen2020 wrote: »
    I have no paperwork (statements) relating to the credit card. Looking through some old stuff I've found a receipt from a transaction I made with the credit card going back to 1992. Is this enough evidence to claim PPI? It has the usual details, account number, issue date, expiry date, my signature.
    All it proves is that you had a card, PPI appeared on your monthly statement as a debit on the card. The number might help them find your account but if the card was closed more than 6 years ago, particularly if it was closed 10-20 years ago they have probably long deleted your records so would be relying on your own copies, of which you say you have none.
    Helen2020 wrote: »
    If you think I'm able to claim, where do I start?
    You write or ring barclays and ask if you had it. Then you put together your complaint as to why you feel it was miss-sold and the evidence you have that supports your complaint

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • -taff
    -taff Posts: 15,373 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Helen2020 wrote: »
    Is this enough evidence to claim PPI?
    It has the usual details, account number, issue date, expiry date, my signature.


    It's evidence that you had a card, not that you paid PPI. However, there's nothing stoppping you rining them up and asking them, if they can't answer you then and there, send a SAR to see if they have any info left.
    Good complaint reasons for PPI are savings, good sick pay, cover elsewhere.
    Non me fac calcitrare tuum culi
  • Nasqueron
    Nasqueron Posts: 10,771 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Savings is always going to be a poor argument - if you had savings then why would you want to earn a few % annual interest vs paying off a card adding 20-30% interest every month? If you needed savings as a buffer then that has to cover all your expenses, not just the credit card and realistically you would have to have money in excess of 3x monthly salary to be any sort of buffer in case you lost your job

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • -taff
    -taff Posts: 15,373 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You know we're mostly here to help people complain don't you? Not put obstacles in their way.
    A combination of all three would be just as good.
    Also, you know and I know that they can find things wrong with the sale regardless of the complaint and that they auto uphold on small payouts.


    You can tell from the tone of posts who's trying it on and who is genuinely complaining for the most part, and quite a lot of them are just confused.


    So for anyone reading, establish that you had PPI originally, then make a complaint using your own complaint reasons. Do not use, I was told to have it, give me my refund [ any variation thereof], it was added automatically, I didn't know I had it. All of these are either not provable, not a complaint, or claims compna myths.
    Non me fac calcitrare tuum culi
  • Nasqueron
    Nasqueron Posts: 10,771 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Personally I want to give people correct and valid advice if it seems they were genuinely miss-sold, not help people get money out of a bank that they don't deserve. Complaint reasons can easily be unpicked so ensuring the strongest case is important. Savings is not a good reason as above, if you having say £3000 in savings earning 3% interest and £3000 in CC debt which you are paying 25% APR on it makes no sense to have kept the savings untouched so the complaint reason will likely be rejected, particularly if there is no proof of these savings. Ironically, it might actually help the bank because they could argue that PPI was helpful because the person might need the savings for emergency and the PPI would help them avoid using the savings or use them for more important matters like rent/mortgage or food.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Hi,

    Apologies if this topic has already been discussed, there are a lot of posts to read through..

    In response to my recent PPI claim, RBS wrote back to me to informed me that they were 'unable to locate a policy in my name and had closed the case accordingly'.

    However, way back at beginning of the claim process, the RBS had actually provided me with a PPI policy number and details of the premiums paid, in my name. After I sent them these details (again), they wrote back to say that they had reviewed their records and found the policy, asked me accept their apologies and had upheld my complaint - they made me an offer.

    I just wondered if this had happened to anyone else or whether it was just a one-off genuine mistake on the part of RBS...?

    Also, given these circumstances, would there be a case for seeking an improved offer, for additional inconvenience and stress caused..?
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