YouGov Payment Problem?

clairewears

Redeemed my points for payment in May-heard nothing from yougov so e-mailed them and got a reply that said that I would be paid in a month-6 weeks on and points have reappeared in my points account-no payment and no communication from Yougov. I have e-mailed members support over the last week and failed to get any response from them at all-simply not replying to e-mails or paying up.....

Anyone got any suggestions as to how I can get what I have earned over the last two years?

Kantankrus_Mare

I got a responce from my email after not having been paid two months after claiming and they said it should have been paid 4 weeks after the claim time.

I double checked my two current accounts and have definitely NOT been paid.

Not sure what else I can do?

Very annoyed and will not be doing any more surveys. :eek:

PurplePow

On the 1st June I cashed out £50. I'm still waiting for it. How annoying!

stebiz

50 Featherstone Street
London
EC1Y 8RT
United Kingdom

Registered in England and Wales. Registered company no: 3607311.
Main country of operation: United Kingdom

T: +44 (0)20 7012 6000
E: info@yougov.com
W: yougov.co.uk

http://research.yougov.co.uk/about/investor-relations/board-directors/

PurplePow

Just an update - requested on the 1st June and £50 was in my account today.

Kantankrus_Mare

How bizarre?

Have just checked my YouGov account and my 5000 points are back in there with an extra 300 .

Guess I will claim again maybe using a different account for £50 to go into.

Hmmmmmm very strange.

moneysaymoneydo

YouGov seem to be going downhill no replies terribly annoying and not paying within the threshold they advertise, it took less time when sent in the post in a cheque form. Still awaiting payment also for a £50 payout 4 weeks and counting, def will not be doing again!

Tiggy_Wiggy

Finally reached my 5000 points two weeks ago.

Was a bit worried after reading the problems that some people seem to be having.

My £50 was in my account on Friday.:j

Kantankrus_Mare

Kantankrus_Mare wrote: »

How bizarre?

Have just checked my YouGov account and my 5000 points are back in there with an extra 300 .

Guess I will claim again maybe using a different account for £50 to go into.

Hmmmmmm very strange.

Oh my god !! :j:j:j I think I may have been paid at long last............Three months after claiming there is an in-coming payment of £50 in my current account..

Too early to say where it is from but it has to be YouGov.

Really pleased and will start doing their surveys again if it is.

MikeR71

I finally reached 5000 points after 3 years and was paid two weeks later.

But I have decided I am not going to hang around waiting for £50 in another 3 years. I do the odd survey and redeem my points for prize draw. Now I am almost certain the prize draw is a hoax. I have emailed asking them when and where the prize draw is made but have never heard back.

Overall YouGov are an extremely poorly run company to the point that I consider them a scam. How they manage to get away with this kind of practice is beyond me.