iPhone -vs- Android: apps & customer service..?

DUTR

thegoodman wrote: »

What is this to do with the installation of illegal software, explain please?

Pingit isn't illegal software and the OP has paid for his software, it's only you that has brought up illegal software, which is nothing to do with the thread, are you going to apologise to the OP for your slander?

baby_frogmella

Guys_Dad wrote: »

So, are you defending the legality of selling apps that don't work and then refusing a refund ???

And are you defending the OP's use of cracked apps? You think two wrongs make a right? I sympathize with OPs problem but he should get in touch with the developers (many of which welcome feedback on their apps), I strongly suspect he is using iOS 3 or 4 which could be the main cause of his problems - iOS 5 should run fine on iphone 3GS and from my experience 99% of apps run fine on iOS 5.

baby_frogmella

DUTR wrote: »

illegal software, which is nothing to do with the thread, are you going to apologise to the OP for your slander?

Errrr...you do know that Installous (which the OP has admitted using) is used to download cracked apps? I'm pretty sure using Installous is illegal irrespective of your reasons;)

DevCoder

baby_frogmella wrote: »

Errrr...you do know that Installous (which the OP has admitted using) is used to download cracked apps? I'm pretty sure using Installous is illegal irrespective of your reasons;)

Installous apps are unencrypted and (mostly) re-signed apps by another person (i.e. someone other than original developer) with a developer account. This is why people are selling their 100 device development quota for $5-10 a time because then anyone with a device belonging to the re-signers development pool can load cracked apps on even a non-jailbroken device (google iResign for more info).

so yes, fairly illegal.

If an app crashes then running a jailbroken iOS version is not going to help much, there is nothing in the jailbroken iOS that would remedy a problem in an app which has been developed with the stock iOS.

Apple thoroughly test the app during the iConnect submission process and will fail the app progress to appstore if it crashes (or actually for any number of reasons, the HIG (Human Interface Guide) which developers have to adhere to is 158 pages as of last count! and that is just for look and feel).

Also I know that if one of my apps crashes on a persons device who has purchased via appstore then Apple refund and deduct the monies from my monthly sales. They are very much on the purchasers side which confuses me as to why the OP has trouble getting refunds if he submits the crash report as Apple request.

Jailbreaking the iOS is not illegal (although is going to be reviewed in the next month as the previous DMCA turnover/ruling was only for a year). Indeed I had a couple of jailbroken devices sitting alongside my normal developer devices. The reason being that my apps should run on a jailbroken device (as long as purchased through the appstore) as well as a non jailbroken device if the end user decides to jailbreak.

Yes the Apple app process has its flaws and I don't necessarily agree with all their decisions but you have to accept them as a developer or jump ship to another platform and currently the Apple process is far better than RIM (Blackberry) or Android in my opinion.

thegoodman

DUTR wrote: »

Pingit isn't illegal software and the OP has paid for his software, it's only you that has brought up illegal software, which is nothing to do with the thread, are you going to apologise to the OP for your slander?

The Installous is used for illegal softare. The OP have given the reason for jailbreaking the device.
The OP need to grow up and stop taking other peoples work for free, its theft.
As one of the post said if you are not happy with the way app store works move on to other device.
No need to stealling someone else's work.
So no I am not going to apologise to OP, I feel my view is correct and I will stick to it. Its wrong to

DUTR

thegoodman wrote: »

The Installous is used for illegal softare. The OP have given the reason for jailbreaking the device.
The OP need to grow up and stop taking other peoples work for free, its theft.
As one of the post said if you are not happy with the way app store works move on to other device.
No need to stealling someone else's work.
So no I am not going to apologise to OP, I feel my view is correct and I will stick to it. Its wrong to

So remind us, why Pingit will not work on your devices?
Or are you going to wait until you can steal somebody else's answer?

DevCoder

Pingit (like some other software) will not work on rooted or jailbroken devices because the developer can no longer guarantee that the device security hasn't been compromised. So checks are made and the app will refuse to work.

Of course you can work around this if you really want but then I wouldn't personally normally trust such an app on a jailbroken device when the whole device os is free for anyone to modify.

Although interestingly, when iOS is jailbroken the first thing offered by the jail breaker tends to be a patch to fix the exploit in the first place which can mean then device is protected from exploits weeks / months before Apple release an iOS update (this was demonstrated with the iPad 2 4.3.3 exploit which was a PDF exploit which caused a malformed pdf to be read by Safari browser on the device and then arbitrary code to be run as the browser crashed, the jailbreak performed the jailbreak and then offered the ability to patch the exploit so this wouldn't happen again. Thus if you trusted the jailbreaker it would be silly not to install the fix as when an exploit is discovered then numerous "blackhats" will jump on the exploit and use it for their own purposes).

This doesn't make a rooted or jailbroken device illegal, as shown above they can be safer then an unjailbroken device.

DevCoder

Apologies for the really long (and difficult to read) third paragraph there

DUTR

krisdorey wrote: »

Pingit (like some other software) will not work on rooted or jailbroken devices because the developer can no longer guarantee that the device security hasn't been compromised. So checks are made and the app will refuse to work.

Of course you can work around this if you really want but then I wouldn't personally normally trust such an app on a jailbroken device when the whole device os is free for anyone to modify.

Although interestingly, when iOS is jailbroken the first thing offered by the jail breaker tends to be a patch to fix the exploit in the first place which can mean then device is protected from exploits weeks / months before Apple release an iOS update (this was demonstrated with the iPad 2 4.3.3 exploit which was a PDF exploit which caused a malformed pdf to be read by Safari browser on the device and then arbitrary code to be run as the browser crashed, the jailbreak performed the jailbreak and then offered the ability to patch the exploit so this wouldn't happen again. Thus if you trusted the jailbreaker it would be silly not to install the fix as when an exploit is discovered then numerous "blackhats" will jump on the exploit and use it for their own purposes).

This doesn't make a rooted or jailbroken device illegal, as shown above they can be safer then an unjailbroken device.

Thanks for your reply, especially as you did not have to run off and scour the net for an answer, I was not suggesting a jailbroken device is illegal, however our troll friend above accused the the OP of performing illegal practices with his device, now if the rooting/jailbreaking is done for that alone, then the troll friend is no better than what he accuses the OP of doing.
It's like a soplifter snitching on another shoplifter as the 1st one stole the item the second one came to steal

DevCoder

I'd agree although I understand that Pingit is free so you wouldn't root/jailbreak just to get that app.

To be fair, rooting an android phone to non stock OS allows over clocking the cpu (so speed enhancement) and other improvements, probably more so than an iOS device, although I cannot speak with much authority as Ive barely looked at android OS and its rooting.

I would have accepted that an app like Pingit should not work on a jailbroken/rooted device however, there are certain apps that should not run when there is even a hint that a device could be compromised.