Citibank Visa Debit Card

thesaint

Whether you have a Citibank card or any other, you would be advised to take at least one alternative if you travel abroad.

Blushbaby

D4WNO wrote:

Probably best asking Citibank themselves that

Yep! Quite a few questions would be resolved quicker if you called Citbank direct ..it's an 0800 no after all.

computerwoman

it does state that the card is accepted world wide in over 96.000 atms also why not get the euro/dollar accounts as I think this is why they are there.

BYould

Well believe it or not I did actually ask Citibank about the card as a whole and they were completely useless with their response.

I thought being a forum I would ask whether or not someone had the answer instead I have seen responses from people who obviously aren't interested in a logical answer.

Don't you think it would be best to ask whether I had telephoned Citibank? Don't assume that I haven't and furthermore don't treat me like some idiot that doesn't know the contact numbers.

Forums are here to be enjoyed by all so if you don't want to reply don't.

D4WNO

In fairness you hadn't said that you had already called the bank so apologies for not being psychic, I thought I was trying to help. I even went to the site and found the right telephone numbers to call so you didn't have to.

Bit rubbish they didn't know though, maybe ask to speak to a manager who knows some more in-depth information. It's a bit off that they just said they don't know and expected you to be happy with that answer

D4WNO

computerwoman wrote:

it does state that the card is accepted world wide in over 96.000 atms also why not get the euro/dollar accounts as I think this is why they are there.

Good idea, I'm going to look into using a Euro account whilst I'm away on holiday actually,I hate carrying too much cash around, thanks

computerwoman

think of visa as mastercard worldwide. if a shop cant do it then use an atm.

sindy_2

I have also had trouble with this card,,,I tried getting petrol at tescos with the pay at pump option and it declined my card....I've tried it a few times and always declined it.......I telephoned citibank and told them and the response was that "Oh it should of worked"........LOL...how crap is that!.....and seeing as Citibank is american surely it could be used in USA too??!.....would love to know

Tori_Bellatrix

sindy wrote:

I have also had trouble with this card,,,I tried getting petrol at tescos with the pay at pump option and it declined my card....I've tried it a few times and always declined it.......I telephoned citibank and told them and the response was that "Oh it should of worked"........LOL...how crap is that!.....and seeing as Citibank is american surely it could be used in USA too??!.....would love to know

Hi, as far as I know the pay @ pump method has always suffered problems since the introduction of chip and pin ... I've had problems before with a different debit card.

I also found out it will always reserve £50 in your account as a safeguard until the transaction has been completed.

username

Kilty wrote:

What kind of places do you mean that chip and pin is not used in, I thought all retailers had to use it nowadays

There's some retailers that don't use chip and pin, although there are very few.

I can think of 2 off the top of my head that I have visited in recent days that asked me to sign; Costa Coffee and Vue cinemas.