Citibank Visa Debit Card

BYould

Just a word of warning I have a Citibank visa debit card and have been having problems using it in places where chip and pin is not used.

I tried calling citibank but they were pretty much useless so if anyone else is having problems then could you let me know as I am about to write to Citibank about this issue.

I would like to think it is just my card that is the problem if so I will get it changed.

Thanks in advance

Ben

Kilty_2

What kind of places do you mean that chip and pin is not used in, I thought all retailers had to use it nowadays

Unless you mean abroad/online?

sgx.saint

The CitiBank Visa Debit card can only be used for Chip and Pin transactions.

Swiped transactions will decline.

khurammm

BYould wrote:

Just a word of warning I have a Citibank visa debit card and have been having problems using it in places where chip and pin is not used.

I tried calling citibank but they were pretty much useless so if anyone else is having problems then could you let me know as I am about to write to Citibank about this issue.

I would like to think it is just my card that is the problem if so I will get it changed.

Thanks in advance

Ben

This has been discussed in an other thread before. The citibank Visa debit card can only be used on chip n pin terminals only. The strip is for ATMs only.
An other problem with this card is that it cant be linked with paypal.
I hope citibank will sort out these problems soon.

UKTigerlily

I can't see them sorting out the chip&pin issue as where I work (Asda) ANY card with a chip will decline if swiped. I've not had any problems as I don't know anywhere that don't use c&p, haven't tried paypal yet, more than happy though

s1h

nearly everywhere uses chip and pin anyway. Why cant it work with paypal?

Bernard_Coleslaw

s1h wrote:

nearly everywhere uses chip and pin anyway.

Not outside of the UK.....

dexters_mum_2

This has been discussed and if you call Citibank they state it is for customer security and they don't allow swipe and sign.

I am wondering now, because of the sheer amount of Citibank threads, we should take Edinburghlass's offer of merging them all to provide a one stop thread to discuss all these issues?

Kilty_2

UKTigerlily wrote:

I can't see them sorting out the chip&pin issue as where I work (Asda) ANY card with a chip will decline if swiped. I've not had any problems as I don't know anywhere that don't use c&p, haven't tried paypal yet, more than happy though

Before Tesco put chip and pin machines on their self service checkouts (in December), any card could be swiped without PIN or signature for transactions up to £100 and all of my cards worked in it without a problem...

BYould

Thanks for your input just wondered what happens when you are abroad and you are in a country that doesn't have Chip + Pin. Will the card work?

If not what is the point in saying it is a visa debit card?

M_Thomson

sgx.saint wrote:

The CitiBank Visa Debit card can only be used for Chip and Pin transactions.

Swiped transactions will decline.

So what are you meant to do if you travel to somewhere like America, where they do not use chip and pin?